You should be able to add another address instead of modying existing address

I guess glauncher has already placed the order for the items and he/she is trying to change the address to a different one on the consolidate page.

If the order has not been placed yet then you will be able to add a new address and select the address you want and proceed with the payment for your items.

If the order has already been placed then you can only contact the forwarder via online chatting page so that they can change the address for you.

Thought he was in still in checkout
On another note
Anyone can help translate what this seller's saying?
Google translate doesn't make sense much

在吗
什么时候下单啊

Hey thanks yup thats what my situation now. Will try to contact and see tomorrow.

He/she was asking you
"Are you there? When will you be making order?"

I thought you can read mandarin no?

在吗 = Are you there?
什么时候下单啊 = When are you going to place the order?

This post has been edited by wtw0911: Sep 21 2016, 12:03 AM

Nope, mostly google translate for me
Gonna have to learn mandarin soon
Thanks for the translation
I already placed my order though, wonder why seller's not updated yet

So I paid my orders using revpay(via cimbclicks fund transfer)
Apparently one of my orders it out of stock, so I requested for a refund
Should I contact revpay regarding this? Or is automatically transferred back to my cimb account?
Before this I've requested refund, but I was using credit card so I was able to check once I received the refund amount.

So seller agreed to refund, is this the normal working time for refund (with revpay bank transfer)



This post has been edited by alucard89: Sep 21 2016, 12:23 PM

I don't think you will need to contact revpay regarding this. I requested for refund previously from one seller and I got the refund within one week if I am not mistaken.

Thanks for the confirmation
Looks like all my items arrived at warehouse 4px
If i order more items later than 19th sep (during the 4px promotion) and consolidate those items together with items ordered during promotion period.
Is the coupon still valid?

Hi,

Based on the logistic tracking my order stuck in the warehouse since 30th August 2016. And i used Taobao direct shipping. Any taobao email that i can contact?..hehe

Don't think you can use the coupon for those item placed after 19 Sept. If it is possible to do that then everybody will be doing it that way lol

You can contact them via the live chat. What is the status of your order now? Is it 已入库 or 已出库?

Hi, I'm trying to use the coupon
But it doesn't show up in the consolidate option
Anything I'm missing here?



I tried proceed by selecting 23 yuan anyway for the shipping but it just brought me straight to payment

Try using computer and see. It should appear if the order is entitled to the discount

I've already selected consolidate option for it and left payment now
Can still know if order entitled for discount?

If it is already on the payment page, i think that's it. I don't think you can select the voucher anymore

Just checked with the 4px chat and apparently my orders not eligible since it's count as orders made on 20th sigh
Since I already placed consolidate for my 3 items that's still less than 1kg (0.3kg)
If I consolidate for more items that arrives at warehouse later
Will the consolidate fee counts as still 23 yuan assuming my next item still less than 1kg total for all items?
Or does it reset and total consolidate fee becomes 23 yuan (for previous 3 orders) + 23 yuan (next item due to arrive)?

Huh how come it is considered as order placed on 20th?

You can try to contact 4px again about that. I just contacted them and they said if you have made the payment, you can request for refund and consolidate and make payment again. But when I asked them how about consolidate but haven't made payment, they are not willing to answer anymore since I don't have the order number

Not sure why, the orders clearly still on 19th
Found the cancel button for consolidate, I think I'll just order a few more items this time.

Comparing TGDS and Consolidated

there's no way compare consolidated vs TGDS shipping fee right? until the items have reached warehouse, and consolidation price will be shown

So, it's more of a gamble (+ some logic) that, perhaps TGDS could be cheaper than consolidated?