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 Taobao Global Direct Shipping - experiences?, The good and the bad

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cipollll
post Aug 7 2016, 08:54 PM

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QUOTE(alucard89 @ Aug 7 2016, 06:29 PM)
Not yet, care to share your feedback on ezbuy? In terms of delivery/fees
The way I see it is that if you wanna buy small items or anything within dimension size allowed by consolidate. Then go for yeslogistic since you're bound to get in a week or less.

With ezbuy, that optional prime membership definitely saves you a lot when buying big items like tv/furniture.
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Everything is quite clearly stated in ezbuy and you can consolidate items according to type as they will ship the items from taobao to their warehouse in China first before posting out to malaysia. I get my items usually around 1-2 week business days and i like that you can track and there is ETA (which is true or earlier most of the time). Never tried the prime membership yet though.

Saw that in yeslogistic has no service charge but ezbuy has 8% service charge.

Here is an example of my purchase, recently:>

Product from Taobao to warehouse: RM82.35 (include with postage payment)

From warehouse to MY: RM38.99 (service charge, postage for 1.17kg)

how is it compared to your purchase with yeslogistic?
alucard89
post Aug 7 2016, 10:25 PM

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QUOTE(cipollll @ Aug 7 2016, 08:54 PM)
Everything is quite clearly stated in ezbuy and you can consolidate items according to type as they will ship the items from taobao to their warehouse in China first before posting out to malaysia. I get my items usually around 1-2 week business days and i like that you can track and there is ETA (which is true or earlier most of the time). Never tried the prime membership yet though.

Saw that in yeslogistic has no service charge but ezbuy has 8% service charge.

Here is an example of my purchase, recently:>

Product from Taobao to warehouse: RM82.35 (include with postage payment)

From warehouse to MY: RM38.99 (service charge, postage for 1.17kg)

how is it compared to your purchase with yeslogistic?
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They have parcel collect charge, it's like 2 yuan for each order
Normal shipping at 20 yuan (~rm12). Sensitive shipping at 50 yuan (rm30) for first kg and 18 yuan subsequently.
I'll say this, the exchange rate on yeslogistic makes the item cheaper compared to ezbuy

Also, have you ever had to return item back to china for warranty purpose? Do ezbuy provide that service?

This post has been edited by alucard89: Aug 7 2016, 10:25 PM
cipollll
post Aug 7 2016, 11:08 PM

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QUOTE(alucard89 @ Aug 7 2016, 10:25 PM)
They have parcel collect charge, it's like 2 yuan for each order
Normal shipping at 20 yuan (~rm12). Sensitive shipping at 50 yuan (rm30) for first kg and 18 yuan subsequently.
I'll say this, the exchange rate on yeslogistic makes the item cheaper compared to ezbuy

Also, have you ever had to return item back to china for warranty purpose? Do ezbuy provide that service?
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Yeah, made some calculation, and yeslogistic is definitely cheaper overall. I'll give yeslogistic a try whenever i need something of taobao but the problem is i can't read chinese letters. ohmy.gif

Never had to return something back to China but ezbuy policy says they can do it but it is not clearly written on how the procedure is as they ask you to contact support for after-sale issues.
kucingfight
post Aug 8 2016, 09:31 AM

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i've paid for some items, but unfortunately, some had to be cancelled by seller due to no stock

how is the refund being handled? paid by CC
culain99
post Aug 8 2016, 04:52 PM

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QUOTE(kucingfight @ Aug 8 2016, 09:31 AM)
i've paid for some items, but unfortunately, some had to be cancelled by seller due to no stock

how is the refund being handled? paid by CC
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if no mistaken only can refund to local china bank accounts/alipay
adamw
post Aug 8 2016, 05:29 PM

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QUOTE(kucingfight @ Aug 8 2016, 09:31 AM)
i've paid for some items, but unfortunately, some had to be cancelled by seller due to no stock

how is the refund being handled? paid by CC
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They will Debit to your CC, no worry!
Lyu
post Aug 9 2016, 01:44 PM

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Taobao no English ver?

Banana how to buy?
lyc1982
post Aug 9 2016, 02:22 PM

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QUOTE(Lyu @ Aug 9 2016, 01:44 PM)
Taobao no English ver?

Banana how to buy?
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try ezbuy...
Lyu
post Aug 9 2016, 02:31 PM

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QUOTE(lyc1982 @ Aug 9 2016, 02:22 PM)
try ezbuy...
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I confused... Y the price for same item differ?

Ezbuy Gundam Mg is RM 170++
Taobao Gundam MG is 450yen

Y?
lyc1982
post Aug 9 2016, 02:32 PM

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QUOTE(Lyu @ Aug 9 2016, 02:31 PM)
I confused... Y the price for same item differ?

Ezbuy Gundam Mg is RM 170++
Taobao Gundam MG is 450yen

Y?
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post link for TB...or else hard to analyze
ycs
post Aug 9 2016, 03:02 PM

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QUOTE(Lyu @ Aug 9 2016, 02:31 PM)
I confused... Y the price for same item differ?

Ezbuy Gundam Mg is RM 170++
Taobao Gundam MG is 450yen

Y?
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exchange rate
Lyu
post Aug 9 2016, 03:27 PM

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QUOTE(lyc1982 @ Aug 9 2016, 02:32 PM)
post link for TB...or else hard to analyze
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Link later

QUOTE(ycs @ Aug 9 2016, 03:02 PM)
exchange rate
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450 yen convert RM 100 also not reached
adamw
post Aug 9 2016, 03:41 PM

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QUOTE(Lyu @ Aug 9 2016, 03:27 PM)
Link later
450 yen convert RM 100 also not reached
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450 yen is abt rm15 brows.gif
Lyu
post Aug 9 2016, 07:29 PM

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QUOTE(lyc1982 @ Aug 9 2016, 02:32 PM)
post link for TB...or else hard to analyze
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https://world.taobao.com/search/search.htm?...517-PR854-PR895

Kindly check
ycs
post Aug 9 2016, 08:11 PM

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QUOTE(Lyu @ Aug 9 2016, 07:29 PM)
bro, that is Yuan sign not Yen

in any case, after you order with ezybuy, if got any change in price/stock/specs/shipping charge, they'll contact you for further instructions and normally allow you to cancel if you want

Attached Image

This post has been edited by ycs: Aug 9 2016, 08:14 PM
Lyu
post Aug 10 2016, 09:06 AM

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QUOTE(ycs @ Aug 9 2016, 08:11 PM)
bro, that is Yuan sign not Yen

in any case, after you order with ezybuy, if got any change in price/stock/specs/shipping charge, they'll contact you for further instructions and normally allow you to cancel if you want

Attached Image
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Yuan? I thought China use RMB....?

If Yuan, the price even expensive than local
alucard89
post Aug 10 2016, 09:44 AM

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QUOTE(Lyu @ Aug 10 2016, 09:06 AM)
Yuan? I thought China use RMB....?

If Yuan, the price even expensive than local
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RMB = Yuan
Better find other link/store or just buy it locally
Not everything's cheaper there, you can still get better offers with gemfive/lazada here. Depending on your item of course

This post has been edited by alucard89: Aug 10 2016, 09:45 AM
X3RXUS
post Aug 10 2016, 01:21 PM

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Hi, just want to ask, how to chat with seller? I keep getting an error when I click onto the "Contact Seller" button.

Here the error description:

The address wasn't understood

Firefox doesn't know how to open this address, because one of the following protocols (aliim) isn't associated with any
program or is not allowed in this context.

You might need to install other software to open this address.

Try Again



I would also like to ask, is it possible to ask the seller to cut out the upper part of the packaging so the seller can ship
the item in a smaller box? Here's an example:

Attached Image
alucard89
post Aug 10 2016, 01:30 PM

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QUOTE(X3RXUS @ Aug 10 2016, 01:21 PM)
Hi, just want to ask, how to chat with seller? I keep getting an error when I click onto the "Contact Seller" button.

Here the error description:

The address wasn't understood

Firefox doesn't know how to open this address, because one of the following protocols (aliim) isn't associated with any
program or is not allowed in this context.

You might need to install other software to open this address.

Try Again

I would also like to ask, is it possible to ask the seller to cut out the upper part of the packaging so the seller can ship
the item in a smaller box? Here's an example:

Attached Image
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Better to use chrome and install aliwang chat software for clients. Once installed, it should redirect to aliwang

This post has been edited by alucard89: Aug 10 2016, 01:30 PM
X3RXUS
post Aug 10 2016, 01:38 PM

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QUOTE(alucard89 @ Aug 10 2016, 01:30 PM)
Better to use chrome and install aliwang chat software for clients. Once installed, it should redirect to aliwang
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I see. Thanks.

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