Thanks 
I was going to use taobao default courier.
Those agent you mention, mind to share with me or PM me?
Thanks 

Those forwarder agents might not for you because mostly are opened by Chinese national. Even website and customer service only understand mandarin. There are a lot of agents are offering first 20 kg no volumetric weight. Few will offer volumetric weight - actual weight not over 30 kg. Few will offer first 10 kg no volumetric weight

Ok, found an agent which has the website in English https://elogisticscn.com/ Wonder are you able to understand.

air shipment charging rules:

Volumetric Weight 1-20kg : No Volumetric
Volumetric Weight 21kg & Above : Half Volumetric

Personally I never engage this one.

There are certain forwarder agents also introduced actual weight sea shipment as long as the Volumetric weight - actual weight < 15 kg and within certain size. Eg https://www.xiaomayibuy.com/. Don't know is still applicable or not for this sea shipment to west malaysia

tao-post com --> This one the charging rules a bit weird. Volumetric weight is only chargeable if is 3 times of actual weight

prouter cn --> Volumetric weight is only chargeable if is 2 times of actual weight

sfinex com --> this is the one i always use. Volumetric weight - actual weight < 30 kg and within the size. However, the cso is chinese national (wechat sfinex110). She can understand a bit of English but will answer in Mandarin.

guys, trying to buy stuff from taobao.



does this mean that they support direct shipping (dont have to go through 3rd party agent) ?

from the image, the selected is sea shipping

if reach malaysia, do i have to pay for the courier fee how?

Also, im buying something >RM500. Is it better to use those 'special tax inclusive' agent?

guys, trying to buy stuff from taobao.



does this mean that they support direct shipping (dont have to go through 3rd party agent) ?

Taobao direct ship during MCO:

April 10 PM: Order placed.
April 12 AM: Item arrived warehouse.
April 12 PM: Item shipped out from warehouse.
April 13 AM: Export custom clearance.
April 14 PM: Item on flight to destination country.
April 15 PM: Import custom clearance.
April 18 PM: Item transferred to local courier.
April 20 AM: Item out for delivery.

Since Taobao guarantees delivery within 5 days once it exits the warehouse, would you be asking for a partial reimbursement for the shipping you paid?
& what's the channel to ask for partial refund for shipping exceeding the guarantee period tho?

Hmmm...my order has reached the warehouse on Sunday but now Wednesday still no movement or updates. I opted for Direct Shipping. Why huh? Is this normal?
but from the picture, it doesnt seem to show the "arrived at warehouse" logo (attached)

looks like my Direct Shipping package was rejected by the warehouse citing it been too long. I look up somewhere and it says max length can only be 80cm and my item is about 110cm.

if i opt for Taobao Consolidated shipping, will the length restriction be the same?

I'm using Taobao sea shipping and my parcel is stuck at "Customs cleared" since 27/04/2020, anyone facing the same status for your parcel?

I encountered the same problem using Taobao sea shipping. No updates on dex-i.com ever since my parcel arrived on 30th of April. I wonder how long they are gonna take to sort my shipping after clearing custom. sigh