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 Taobao Global Direct Shipping - experiences?, The good and the bad

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X3RXUS
post May 12 2016, 01:01 PM

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QUOTE(infrasonic @ May 11 2016, 09:04 PM)
Anyone facing problem browsing in taobao? When I search for items nothing comes out, sometimes show time-out page. When I want to check my shopping-cart it shows times out.
Tried changing between Mozilla and chrome, cleared cache and cookies, didn't work..
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I'm having this problem too. I believe that currently the website is facing a high volume of traffic.

ttan777
post May 12 2016, 01:05 PM

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you can call here locally. english speaking

https://www.taobao.com/about/contact.php?sp...82601.48.nQexaz
unsur
post May 12 2016, 02:22 PM

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your tracking number will be updated once it got scan by malaysia courrier
uwnats2
post May 13 2016, 12:56 AM

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QUOTE(lyc1982 @ May 10 2016, 02:58 PM)
hi sifus sekalian...need you guys' advice

based on your experience here...if i buy a single item which weighs 6kg and dimension of 62*52*12 CM, is it advisable to use TGDS instead of consolidating and shipping option ?

TIA
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your Item dimension already exceeded tgds limit,
Tgds limit
l + w + h must less than 120cm and max 60kg.
lyc1982
post May 13 2016, 07:10 AM

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QUOTE(uwnats2 @ May 13 2016, 12:56 AM)
your Item dimension already exceeded tgds limit,
Tgds limit
l + w + h must less than 120cm and max 60kg.
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i checked this post by alucard"
"So if still within 120cm for each side, you're still only charged 32 yuan then? That's definitely a much lower shipping cost than taobao agent charges

For example (40cm x 40cm x 40cm / 6000) = 10kg
And normally they'll charge rm10-13/kg depending on seller of course.

What's the limit for the parcel weight?"

---> so it's total or each side can't exceed 120cm ?

anyhow...my item current status after reaching the warehouse - 商家正通知快递公司揽件...what does it mean ?
ycs
post May 13 2016, 09:24 AM

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QUOTE(lyc1982 @ May 13 2016, 07:10 AM)
i checked this post by alucard"
"So if still within 120cm for each side, you're still only charged 32 yuan then? That's definitely a much lower shipping cost than taobao agent charges

For example (40cm x 40cm x 40cm / 6000) = 10kg
And normally they'll charge rm10-13/kg depending on seller of course.

What's the limit for the parcel weight?"

---> so it's total or each side can't exceed 120cm ?

anyhow...my item current status after reaching the warehouse - 商家正通知快递公司揽件...what does it mean ?
*
=Businesses are courier companies embrace the pieces notification rclxub.gif sweat.gif
lyc1982
post May 13 2016, 09:58 AM

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QUOTE(ycs @ May 13 2016, 09:24 AM)
=Businesses are courier companies embrace the pieces notification  rclxub.gif  sweat.gif
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lol...it's ok

i got this notification dy --->【海外】您的包裹已被中通集运仓正常出库
it means my parcel is in delivery process...which means the dimension thing refers to each side not exceeding 120cm, not total dimension (phew!)
KuzumiTaiga
post May 13 2016, 10:29 AM

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QUOTE(lyc1982 @ May 13 2016, 09:58 AM)
lol...it's ok

i got this notification dy --->【海外】您的包裹已被中通集运仓正常出库
it means my parcel is in delivery process...which means the dimension thing refers to each side not exceeding 120cm, not total dimension (phew!)
*
but 商家正通知快递公司揽件 means seller requested the courier to withhold your item, keep yourself updated to it.
jys
post May 13 2016, 11:43 AM

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anybody tried DEX shipping before? the shipping is cheaper than skynet.
ycs
post May 13 2016, 12:02 PM

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QUOTE(jys @ May 13 2016, 11:43 AM)
anybody tried DEX shipping before? the shipping is cheaper than skynet.
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i'm using DEX; 10/5 Guangzhou shipped out, 13/5 ABX sending today
alucard89
post May 13 2016, 12:37 PM

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QUOTE(jys @ May 13 2016, 11:43 AM)
anybody tried DEX shipping before? the shipping is cheaper than skynet.
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It's pretty much efficient as tgds.
ycs
post May 13 2016, 08:44 PM

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after parcel received, do we need to confirm received in taobao to release payment to seller? or just let it be
sovietmah
post May 13 2016, 09:19 PM

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QUOTE(ycs @ May 13 2016, 08:44 PM)
after parcel received, do we need to confirm received in taobao to release payment to seller? or just let it be
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Better to release payment after u receive the item at MY.
kingkingyyk
post May 13 2016, 11:16 PM

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QUOTE(jys @ May 13 2016, 11:43 AM)
anybody tried DEX shipping before? the shipping is cheaper than skynet.
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Has no issue with them. biggrin.gif Sent the things in 2 working days after reaching here.
iTzMooN
post May 14 2016, 09:39 AM

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QUOTE(ycs @ May 13 2016, 08:44 PM)
after parcel received, do we need to confirm received in taobao to release payment to seller? or just let it be
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Can choose not to, after about a week or so, it will automatically flagged as received
imin
post May 14 2016, 10:29 AM

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Is tgds cheaper than 65daigou?
ycs
post May 14 2016, 04:40 PM

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QUOTE(imin @ May 14 2016, 10:29 AM)
Is tgds cheaper than 65daigou?
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the only extra i paid was 3% CC charge

i prefer use consolidate service, got 20 days free storage, can pick and choose items to ship to optimize weight
raidonymous
post May 16 2016, 11:19 PM

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Hi all sifu2 here, I just paid all the item. Then 1 seller approach me from chat said the item didn't send out to overseas. Anyone encounter this issue before? She told me to apply for refund. But I thought they only send to the warehouse address?


This is my first time using consolidate(ABX) and before this mostly used TGDS.
lyc1982
post May 17 2016, 03:47 PM

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QUOTE(KuzumiTaiga @ May 13 2016, 10:29 AM)
but 商家正通知快递公司揽件 means seller requested the courier to withhold your item, keep yourself updated to it.
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just an update...my item arrived safely without issues in...7 days !
sovietmah
post May 17 2016, 03:54 PM

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I think my stuff stucked at custom liao.. 1 week so far.

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