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 Taobao Global Direct Shipping - experiences?, The good and the bad

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culain99
post May 18 2016, 09:06 AM

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QUOTE(raidonymous @ May 16 2016, 11:19 PM)
Hi all sifu2 here, I just paid all the item. Then 1 seller approach me from chat said the item didn't send out to overseas. Anyone encounter this issue before? She told me to apply for refund. But I thought they only send to the warehouse address?
This is my first time using consolidate(ABX) and before this mostly used TGDS.
*
that surprising, mostly will block you going to payment page if cant snet overseas. what item is it ?
some sort of ni-mh, li-ion, cadmium battery
or circuit boards or module or ic,cap,chip
or electrical/electronic item
or branded goods
or counterfeit goods
???
raidonymous
post May 18 2016, 09:26 AM

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QUOTE(culain99 @ May 18 2016, 10:06 AM)
that surprising, mostly will block you going to payment page if cant snet overseas. what item is it ?
some sort of ni-mh, li-ion, cadmium battery
or circuit boards or module or ic,cap,chip
or electrical/electronic item
or branded goods
or counterfeit goods
???
*
is just a shirt. is not any sensitive item, hahaa.
Price was around RMB 36

This post has been edited by raidonymous: May 18 2016, 09:27 AM
culain99
post May 18 2016, 09:28 AM

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QUOTE(raidonymous @ May 18 2016, 09:26 AM)
is just a shirt. is not any sensitive item, hahaa.
Price was around RMB 36
*
some of the item I listed can lepas consolidate ship, unless u buy battery by itself.
surprise you got reject, maybe seller them-self dont want to sell to overseas buyer

This post has been edited by culain99: May 18 2016, 09:29 AM
raidonymous
post May 18 2016, 09:32 AM

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QUOTE(culain99 @ May 18 2016, 10:28 AM)
some of the item I listed can lepas consolidate ship, unless u buy battery by itself.
surprise you got reject, maybe seller them-self dont want to sell to overseas buyer
*
Can I ask is headlight bulb like H4, H7 bulb considered as sensitive item? Trying to bring in few but the shipping method (TGDS and Consolidate) is greyed out not available.
culain99
post May 18 2016, 09:38 AM

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QUOTE(raidonymous @ May 18 2016, 09:32 AM)
Can I ask is headlight bulb like H4, H7 bulb considered as sensitive item? Trying to bring in few but the shipping method (TGDS and Consolidate) is greyed out not available.
*
if you try few different seller and still greyed out...then no choice, need use agent to order (search the services board). normal H4/H7 bulb must be same price in parts shop here, unless you mean HID set..them much cheaper in Taobao.
eugeneshjj
post May 18 2016, 07:43 PM

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Currently my personal agent (student based student in UTAR) offers me Rm12 per kg for non sensitive goods and Rm12 for sensitive goods with a one off batch payment of Rm26 while using SkyNet as the forwarding agent.. may i know how is this possible? If anyway, i would like to order by myself because i would save a lot from agent fees of 10%.. my order is usually Rm1k, (mostly sensitive goods such as Lipo batteries).. if any sifu can help, sincere thanks from me here ya!
KuzumiTaiga
post May 18 2016, 07:46 PM

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QUOTE(eugeneshjj @ May 18 2016, 07:43 PM)
Currently my personal agent (student based student in UTAR) offers me Rm12 per kg for non sensitive goods and Rm12 for sensitive goods with a one off batch payment of Rm26 while using SkyNet as the forwarding agent.. may i know how is this possible? If anyway, i would like to order by myself because i would save a lot from agent fees of 10%.. my order is usually Rm1k, (mostly sensitive goods such as Lipo batteries).. if any sifu can help, sincere thanks from me here ya!
*
never use non-agent method for business. Only personal items.
eugeneshjj
post May 18 2016, 07:54 PM

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QUOTE(KuzumiTaiga @ May 18 2016, 07:46 PM)
never use non-agent method for business. Only personal items.
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Yes i do understand that, but how can my agent provide price at rm12 since Skynet is at RMB32? It is about Rm20 and my agent is providing me shipping service for rm12..
KuzumiTaiga
post May 18 2016, 07:58 PM

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QUOTE(eugeneshjj @ May 18 2016, 07:54 PM)
Yes i do understand that, but how can my agent provide price at rm12 since Skynet is at RMB32? It is about Rm20 and my agent is providing me shipping service for rm12..
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RM12/KG

if it's 1.1KG, it will be RM24.

RMB32 is flat rate on most items weighing 4KGs and below.

I don't think your 1k worth of lipo batteries would cost only RMB32 to ship.
eugeneshjj
post May 18 2016, 09:00 PM

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QUOTE(KuzumiTaiga @ May 18 2016, 07:58 PM)
RM12/KG

if it's 1.1KG, it will be RM24.

RMB32 is flat rate on most items weighing 4KGs and below.

I don't think your 1k worth of lipo batteries would cost only RMB32 to ship.
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Yes it costs more to ship all of them.. i mean just 1 kg.. oh so rmb32 is not for the first kg? What do u mean by rmb32 is flat rate? Sorry for the poor understanding ><
KuzumiTaiga
post May 18 2016, 09:16 PM

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QUOTE(eugeneshjj @ May 18 2016, 09:00 PM)
Yes it costs more to ship all of them.. i mean just 1 kg.. oh so rmb32 is not for the first kg? What do u mean by rmb32 is flat rate? Sorry for the poor understanding ><
*
Don't worry, this is what the thread is for, for educational purposes. nod.gif

RMB32 is not per kg calculation. I am not too sure how the system calculates it but at check out (before you pay) the shipping rate will be calculated, most of the time it's 32, sometimes 54, most recently mine is 72 for a large controller (huge box)

Basically: Global Direct Shipping does not have a first kg or per kg rule, it is mostly calculated by the system as they see fit. Global Direct Shipping is also handled mostly by Skynet.

My guesses would be:
1) Agents charge 12/kg, but in reality it might be 10/kg - part of their commission (I don't blame them, their job is super tough and not worth the time and money)
2) Taobao has made deals with courier companies to lower rates to ship direct to SEA to increase appeal to customers. <-- This is a more likely scenario than the first.
guysmiley
post May 19 2016, 03:58 PM

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my parcel via airpak stuck at custom. reason: shortlanded. its just a laptop screen cable. keep calling airpak all they said "not receive from custom yet". already a week. how to solve this?
pisces88
post May 20 2016, 12:40 AM

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anyone paying with own alipay account?
sovietmah
post May 20 2016, 10:35 PM

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I bought a humidifier, and seller send a bunch of paper to me!
Where can i complain to taobao?
ycs
post May 20 2016, 10:38 PM

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QUOTE(sovietmah @ May 20 2016, 10:35 PM)
I bought a humidifier, and seller send a bunch of paper to me!
Where can i complain to taobao?
*
in the bought items tracking, there is an option for refunds/feedback for not received items
sovietmah
post May 21 2016, 10:53 AM

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QUOTE(ycs @ May 20 2016, 10:38 PM)
in the bought items tracking, there is an option for refunds/feedback for not received items
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Ya,
I just filled it up.
and give bad rating for seller.
I think this seller is trying to revenge on somethg else.
I will give him a hard time and get taobao involved as middle man now.
andrekua2
post May 21 2016, 04:35 PM

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Just had my first really bad experience with Taobao global shipping.

Bought few car charger from Xiaomi and at first told me no one want to accept. It was strange because I bought cables too from others and accepted without problem. So attempt another delivery and was told no one want to chop the package. Ask me to do refund. When I contact Taobao, the customer service told me charger is prohibited. I even pulled the prohibited item page which didn't list charger as prohibited and my previous successful order of multiple port charger.

I think better stay with 4px. Before this I did have a missing bag with Taobao global too. I think maybe I haven't purchased in a long time that I forgotten about it. Better not deal with Taobao direct shipping.
philip42
post May 22 2016, 08:47 AM

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QUOTE(andrekua2 @ May 21 2016, 04:35 PM)
Just had my first really bad experience with Taobao global shipping.

Bought few car charger from Xiaomi and at first told me no one want to accept. It was strange because I bought cables too from others and accepted without problem. So attempt another delivery and was told no one want to chop the package. Ask me to do refund. When I contact Taobao, the customer service told me charger is prohibited. I even pulled the prohibited item page  which didn't list charger as prohibited and my previous successful order of multiple port charger.

I think better stay with 4px. Before this I did have a missing bag with Taobao global too. I think maybe I haven't purchased in a long time that I forgotten about it. Better not deal with Taobao direct shipping.
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4px tak boleh also lah I think, tried to buy lithium batteries by using 4px last week, ended up kena reject when it reached their warehouse. Had to refund also, so I used 65daigou instead. They have sensitive air and sea shipping for those prohibited items.
andrekua2
post May 22 2016, 08:51 AM

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QUOTE(philip42 @ May 22 2016, 08:47 AM)
4px tak boleh also lah I think, tried to buy lithium batteries by using 4px last week, ended up kena reject when it reached their warehouse. Had to refund also, so I used 65daigou instead. They have sensitive air and sea shipping for those prohibited items.
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Batteries is prohibited lah... First time using Taobao? I bought car charger, no batteries inside. I also bought few charger like those multi port charger and stand charger before which were deliver successfully.


philip42
post May 22 2016, 10:23 AM

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QUOTE(andrekua2 @ May 22 2016, 08:51 AM)
Batteries is prohibited lah... First time using Taobao? I bought car charger, no batteries inside. I also bought few charger like those multi port charger and stand charger before which were deliver successfully.
*
Lul yeah first time using their direct shipping.

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