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 Taobao Global Direct Shipping - experiences?, The good and the bad

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colins
post Aug 25 2018, 12:48 PM

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As mentioned a few weeks ago, based on my experience ZTO is cheating when they weigh each parcel at their warehouse. Typically the weight is rounded up to the nearest 100 gram. Eg parcel actual weight 155g will be 200g!

This is on every single parcel, and when you consolidate everything the weight difference will be huge.

Anyone using ZTO currently/most recently please feedback whether this is still happening?
ky91
post Aug 25 2018, 03:44 PM

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QUOTE(teamloks @ Aug 25 2018, 12:38 PM)
i also like dex-i they really fast
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I stopped Using Official DEX-i - ABX since 6 month ago, after all sorts of "restrictions" imposed. Since then i switch to third party Forwarder, namely ECTBUY and also the more affordable Tao-post, to my surprise they uses DEX-i and delivered by ABX in Malaysia.

This post has been edited by ky91: Aug 25 2018, 04:01 PM
SUSAngrySad
post Aug 25 2018, 05:21 PM

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QUOTE(ky91 @ Aug 25 2018, 03:44 PM)
I stopped Using Official DEX-i - ABX since 6 month ago, after all sorts of "restrictions" imposed. Since then i switch to third party Forwarder, namely ECTBUY and also the more affordable Tao-post, to my surprise they uses DEX-i and delivered by ABX in Malaysia.
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How much they charge for air delivery? How long on average they took from warehouse to your doorstep? Do they check what's inside your parcel?

Update
I was trying to add Dex-i WeChat(18922364087) to my contact. Turn out Dex-i WeChat number is the same as Tao-post contact number. I guess they are related somehow.

This post has been edited by AngrySad: Aug 25 2018, 06:36 PM
vernon91
post Aug 25 2018, 08:19 PM

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QUOTE(squall_12 @ Aug 25 2018, 08:26 AM)
now no more option and your only choice is cainiao for using air shipment.
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yea now left cainiao .

1st option "Official Air shipping"

2nd option "Official Sea shipping"

3rd option "Lazada Sea shipping"
bluduel
post Aug 25 2018, 10:29 PM

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user posted image

hello..anyone can help me..i m confused now and a bit shocked after return from holiday no more Dex-i..its very easy to me to monitor and self pick..so i just need to proceed with this new Official Shipping?what local courier they will use? sad.gif sad.gif
vernon91
post Aug 25 2018, 10:50 PM

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QUOTE(bluduel @ Aug 25 2018, 10:29 PM)
user posted image

hello..anyone can help me..i m confused now and a bit shocked  after return from holiday no more Dex-i..its very easy to me to monitor and self pick..so i just need to proceed with this new Official Shipping?what local courier they will use? sad.gif  sad.gif
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just proceed ur consolidation as usual. rclxms.gif

This new changes only applied yesterday, no one can tell u now. doh.gif

U can try to ask the customer support but my guess for now will be skynet?
ky91
post Aug 26 2018, 07:38 PM

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QUOTE(AngrySad @ Aug 25 2018, 05:21 PM)
How much they charge for air delivery? How long on average they took from warehouse to your doorstep? Do they check what's inside your parcel?

Update
I was trying to add Dex-i WeChat(18922364087) to my contact. Turn out Dex-i WeChat number is the same as Tao-post contact number. I guess they are related somehow.
*
Tao-post charges 24¥ (approx RM 15) for WM & 28¥(approx RM 18) for EM. with extra charges of ¥ (Approx rm 6.3) for Sensitive item (eg. Gel/paste Battery,limited to 2kg), for sensitive item, if you don't want them to deal with the problem by yourself, you would need to pay ¥20 for them to deal with it.i haven't tried that yet.

http://tao-post.com/index.php?route=inform.../news&news_id=9

Tao-post and DEX-i are somewhat related, they even uses the same route, and can check Tao-post parcel on DEX-i website, i primarily uses Tao-post for normal stuff, they are generally cheaper and less picky about stuff can sent to EM. As for more sensitive item like battery i uses ECTbuy it's more pricey but reliable.

it takes about the same time as DEX-i to reach your door step , and fair share of warning if you lived in EM, be sure to ask them before you shipped sensitive item to EM, especially mobile phone, smartphone, tablet & PC, East Malaysia Custom is so strict sometime it barred those item from entering EM.

This post has been edited by ky91: Aug 26 2018, 07:56 PM
teamloks
post Aug 26 2018, 10:13 PM

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what is new official delivery?
eventhough my order before 22 i choose abx/dexi but they still proceed with official post

Attached Image
Stupox
post Aug 27 2018, 02:57 PM

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anyone know a good website to translate taobao?

im trying to purchase this

item


yukwei
post Aug 27 2018, 04:22 PM

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Sometimes i will use this agents instead of taobao official shipping.

http://www.aioks.com/

quite ok their services.
bluduel
post Aug 27 2018, 05:49 PM

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QUOTE(teamloks @ Aug 26 2018, 10:13 PM)
what is new official delivery?
eventhough my order before 22 i choose abx/dexi but they still proceed with official post

Attached Image
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they do packaging in 26..so no more dexi
teamloks
post Aug 27 2018, 07:19 PM

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QUOTE(bluduel @ Aug 27 2018, 05:49 PM)
they do packaging in 26..so no more dexi
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jus track today its dexi its weird the tracking start with Z
SUSAngrySad
post Aug 27 2018, 07:36 PM

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QUOTE(ky91 @ Aug 26 2018, 07:38 PM)
Tao-post charges 24¥ (approx RM 15) for WM & 28¥(approx RM 18) for EM. with extra charges of ¥ (Approx rm 6.3) for Sensitive item (eg. Gel/paste Battery,limited to 2kg), for sensitive item, if you don't want them to deal with the problem by yourself, you would need to pay ¥20 for them to deal with it.i haven't tried that yet.

http://tao-post.com/index.php?route=inform.../news&news_id=9

Tao-post and DEX-i are somewhat related, they even uses the same route, and can check Tao-post parcel on DEX-i website, i primarily uses Tao-post for normal stuff, they are generally cheaper and less picky about stuff can sent to EM. As for more sensitive item like battery i uses ECTbuy it's more pricey but reliable.

it takes about the same time as DEX-i to reach your door step , and fair share of warning if you lived in EM, be sure to ask them before you shipped sensitive item to EM, especially mobile phone, smartphone, tablet & PC, East Malaysia Custom is so strict sometime it barred those item from entering EM.
*
Thank you for the information smile.gif


QUOTE(Stupox @ Aug 27 2018, 02:57 PM)
anyone know a good website to translate taobao?

im trying to purchase this

item
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Use Chrome while browsing Taobao. Chrome have built-in translate feature.

QUOTE(teamloks @ Aug 27 2018, 07:19 PM)
jus track today its dexi its weird the tracking start with Z
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Probably GDEX will handle your parcel

This post has been edited by AngrySad: Aug 27 2018, 07:38 PM
bluduel
post Aug 27 2018, 11:32 PM

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sometimes it random...otw back to Malaysia,u can track on dexi..after arrive either Skynet, GDEX or ABX..
Rhetoric
post Aug 28 2018, 03:01 PM

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okay my item arrived today, heres review about the whole ordeal & shipping but not the item.

first time wanna try buy direct from taobao, buy cheap 1:1 branded hoodie. use Lazada Sea Shipping.

Pay MYR 42.22 for item
Pay MYR 5.78 for shipping

seller use zhotong can track without problem. later arrived at the warehouse cannot track anymore other than taobao dedicated tracking page. i know sea shipping cant be track but once it arrived tracking should be available right?.

they give me waybill number with "MY" code followed by 11 numbers but i dont know where to use it. lel tracker give 0 result. 4px also same. all malaysian shipping tracking give error.

so i just wait and pray. since this is a try and error i already had my mind ready if my item is lost. tho that the last thing i expect because from tracking result in taobao page everything seems fine.
i didnt install taobao app since i cant use it at all, cant read chinese.

buying wise its really easy 9/10. but shipping is different maybe since im using sea shipping. they dont tell me where to use the tracking and if something wrong i dont know what to do. next im gonna try air shipping.

u can see item arrived exactly one month from the time the seller shipped my item.

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bfu9278
post Aug 29 2018, 12:39 PM

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quick question...
The amount of the refunded will be credit to the acc that use to make the payment isn't ?
So....for my case I made the payment using the log in to bank acc (revpay) so it will credit back to the same acc...?

tq
culain99
post Aug 29 2018, 12:41 PM

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taobao direct ship, how many days does it take once item reach china warehouse ?
SUSAngrySad
post Aug 29 2018, 03:26 PM

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QUOTE(bfu9278 @ Aug 29 2018, 12:39 PM)
quick question...
The amount of the refunded will be credit to the acc that use to make the payment isn't ?
So....for my case I made the payment using the log in to bank acc (revpay) so it will credit back to the same acc...?

tq
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Yes.. it will take 1 working day after seller agree to refund
bfu9278
post Aug 29 2018, 04:49 PM

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QUOTE(AngrySad @ Aug 29 2018, 03:26 PM)
Yes.. it will take 1 working day after seller agree to refund
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thank you...

from the picture..."verify the money went" need to click when we have receive the refund into acc isn't?
Attached Image
alexander3133
post Aug 29 2018, 10:40 PM

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QUOTE(culain99 @ Aug 29 2018, 12:41 PM)
taobao direct ship, how many days does it take once item reach china warehouse ?
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It depends, if all your items under direct shipping reached warehouse and recorded, then Taobao will send notification to warehouse to ship out your order. At this point, it depends on the warehouse if busy or not. Workers in warehouse once received the notification, they will pack all your items together and weight it. If everything is OK, then they will proceed to hand over your parcel to courier to ship out to Malaysia. If smooth, 4 days to 6 days to reach your door step.

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