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 Taobao Global Direct Shipping - experiences?, The good and the bad

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bfu9278
post Jul 7 2017, 08:43 AM

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Since there is no more TDGS....
Anybody have bought 18650 battery using consolidated shipping before?Any real experiences...?
I'm quite new to taobao just 2 orders using TGDS before...
Any thought will be appreciated...tqvm

bfu9278
post Sep 29 2017, 08:28 AM

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QUOTE(wtw0911 @ Sep 28 2017, 04:47 PM)
This is the remaining days till your payment gets released to the seller.
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The 20 days count from the warehouse receive parcel isn't? Where should I check from the menu to double confirm it or just manually count ourself?
tq bro...

bfu9278
post Sep 29 2017, 06:19 PM

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Need some help translate and opinion here....

So...this is my first time order using consolidate shipping after few going through tgds...

I've bought few item from different seller but one of them did not showing any tracking progress which others item already
arrived at warehouse already...

So gave message through aliwang to the seller asking that matter....they reply me with 2 message back...
1.货仓的可能发不了
2.电池不能过不了

Is this meaning my item can't be send through this warehouse? So if it is than how I'm to solve this problem with the seller?

tqvm
bfu9278
post Sep 29 2017, 07:35 PM

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QUOTE(alucard89 @ Sep 29 2017, 06:29 PM)
Maybe you can reply to him saying warehouse accept items with batteries?
I've bought few items before that include battery using consolidate
Some of these seller just need reassurance that warehouse won't reject the item
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QUOTE(ooshaolinoo @ Sep 29 2017, 06:33 PM)
Item with battery I think considered as sensitive item. You can say you willing to take the risk if want to continue. Or you can look for other dai gou 代购 then can help with sensitive item.
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I'm using the default postage warehouse if not mistaken skynet....do you think they accept battery?
What the risk we talking here...?sorry not so sure about this....
I thought if order pass through the payment process everything will be ok...?because some item can't place order when we try...
which mean cannot ship to malaysia....

tq
bfu9278
post Sep 29 2017, 08:27 PM

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QUOTE(wtw0911 @ Sep 29 2017, 08:13 PM)
Yes ZTO (Skynet) accepts battery. I have already shipped something with battery a few times and there is no problem
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So now, I tell the seller just post to warehouse isn't? Btw seller ask me to claim refund...( 您看看申请退款,给您退了吧 )
What do think..?
bfu9278
post Aug 21 2018, 11:08 AM

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Hello...
I'm using tgds shipping many time before...
But this particular order seem been stuck since 15/8...
What should I do? Been contact seller 2 times already but none been reply...
Please do advise...tq


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bfu9278
post Aug 21 2018, 11:15 AM

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QUOTE(alucard89 @ Aug 21 2018, 07:44 AM)
I ship back a laptop once using pos malaysia airmail, then it got stuck in china's customs with no explanation given and finally returned back to me after a few months. Managed to get 50% refund at least from the shop.
I'm not really sure about SF since they don't ship anything with batteries, just be sure that your china address is correct.
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Do you try contacting pos malaysia during that stage?

Me also having problem no movement return phone part since 13/8...any further advise?tq




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bfu9278
post Aug 23 2018, 12:28 PM

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QUOTE(lyc1982 @ Aug 21 2018, 11:29 AM)
you need to follow up with seller multiple times...if all failed, contact CS
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luckily after the 3rd message with seller with contents that will forward my case to taobao CS then only seller reply back saying they also don't know what happen with the order...and telling will chase the post company again tommorow...quite strange for me. if our order still under the time frame can we apply refund?


QUOTE(alucard89 @ Aug 21 2018, 12:18 PM)
For me that's when I get the message it's hold by customs with no reason given. I contacted pos malaysia and they also don't know know why it was being held by china customs.

You should try contact ems china to ask for further status.
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been asking the seller contact china post side to inquiry...but reply he can't do that and asking me to contact malaysia post...giving few more days and see what happen 1st....


QUOTE(amco @ Aug 21 2018, 06:41 PM)
Hi,Anyone here bought product with battery before from & Taobao succesfully sent to Malaysia?

I just want to know which courier can send battery.
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for me last time using agent within lyn service notice board helping me to buy....quite fast and reasonable price also...less hassle. some of them also didn't apply sensitive charges for the battery...
bfu9278
post Aug 29 2018, 12:39 PM

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quick question...
The amount of the refunded will be credit to the acc that use to make the payment isn't ?
So....for my case I made the payment using the log in to bank acc (revpay) so it will credit back to the same acc...?

tq
bfu9278
post Aug 29 2018, 04:49 PM

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QUOTE(AngrySad @ Aug 29 2018, 03:26 PM)
Yes.. it will take 1 working day after seller agree to refund
*
thank you...

from the picture..."verify the money went" need to click when we have receive the refund into acc isn't?
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bfu9278
post Sep 3 2018, 06:43 PM

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wta...
I've successfully returned item to seller for claiming warranty....
And the seller asking for return address not Malaysia address...
So how actually should the process for claiming warranty...?
Please help...tq
bfu9278
post Sep 6 2018, 11:05 AM

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anyone facing the tgds warehouse refuse to accept the order before?
my order tracking shows

QUOTE
Sorry, your package was refused by the warehouse for other reasons. Please contact the seller and request a refund.


any possible cause for this....btw this is my warranty claim item that seller want to try sendback to me.
bfu9278
post Sep 7 2018, 09:57 AM

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QUOTE(ray123 @ Sep 6 2018, 04:30 PM)
You can ask the warehouse via chat, look for a blue bubble/cloud icon. Best to do this on a computer using google chrome to translate if you need it.

The possible reasons? The item you purchased contained a sensitive word in the description. For example: "flammable", "gun" (doesn't matter if is a model kit, I kena before when buying Gundam accessory), "battery", "aerosol" etc.

Your seller can try to re-send but you will need to discuss with him to set a virtual purchase to make a new purchase order. He cannot send again using the old details as before, because Taobao's system is "one order = one time unique number to your warehouse". You can either talk to the warehouse and the seller and discuss a way, or ask the seller to create a virtual item with minimum price and he send the item with the new purchase order.

Of course, make sure the item packaging/delivery order don't have the prohibited words in it.
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thanks for your reply.........

actually this is phone motherboard replacement claimed for warranty return back to me...I don't think it is prohibited item as ordered few times before.
my original order already expired and this replacement that paid only 1rmb+26rmb for tgds...maybe seller made some mistake somewhere during packaging.
Been message seller few days ago but only "read" but no reply yet...yesterday send one more message...let see this few days how...

bfu9278
post Sep 10 2018, 10:19 AM

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QUOTE(teamloks @ Sep 8 2018, 12:38 PM)
im sending something to china is there any cheap courier?
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last few week send back phone mobo using post malaysia cost me rm8 + rm4 for tracking with weight around 150gram


QUOTE(Quinncwen @ Sep 8 2018, 09:13 PM)
No need click anything.just patiently wait your money refund back to your credit card. My first refund less than RMB100 also need 10-14days credit back to my cc.. maybe your refund amount quite big,so their bank need time to verify .. no worry. Now I'm waiting my second refund 😆 estimate date 17/9/18 Credit back to my cc...
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thanks...already received on thursday...the amount around rm300 when paid...but refund only rm285 only... cry.gif


 

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