Hi,

Already pay for consolidation shipment to Malaysia for Dex, currently the status is 等待出库 , already few days..may I know what does this mean? Thanks

Delivery time is pretty much the same actually.
Not so sure about prouter since I haven't try their service yet

Never try before, but this method might works (theorically)
1. Depend whether seller want you to ship back or not (nego with seller)
2. If no proceed below, if Yes, please ship back and do your own math see which more worthy by calculating the shipping cost or just buy a new one. (shipping back to China IS NOT CHEAP!)
3. So how they gonna ship you when you are using forwarding? well, simple. talk to seller, and explain your situation to him (fingercross he understand, as most seller do not aware taobao does ship oversea by using forwarding)
So ask them like this method, I click the same items into my cart, ask them set to 0.01Yuan, pay it and send to your forwarding as usual method. of course when they took back your faulty product first.

Usually I return my products under free return policy periods, lets say I change my mind after my product reach my forwarding warehouse. I select send back or refund.

So this is my 1st time experience, return the product from Malaysia back into China and the seller does refund back to me. What a amazing experience. From I place the order and I received in Malaysia tooks around 7days, and sending back to him took another 2 weeks. And money from Taobao refund back into my Alipay tooks another 1 weeks. IT DOES NOT STOP HERE. Alipay verify my amount and waiting my Credit Card bank to go through that gonna take 1 more weeks. My CC bank just verify the amount 3 days ago, and now I need another 3 weeks (ETA shown in the Alipay dashboard) before the amount show in my statement/account.

usually after we pay the forwarder, how long it takes for the item to fly out to Malaysia?
From what i Have read here, some of the forwarder take so many days to send out the item.. especially
when we use direct global shipping. Is it true?

Well, as long as the refund is completed. Don't really mind the waiting part

That's a nice idea with seller changing the price of item in the cart. Didn't know they can adjust the price some more in the cart.
At least now don't have to go to all trouble to deal with warehouse etc.

Well, as long as the refund is completed. Don't really mind the waiting part

That's a nice idea with seller changing the price of item in the cart. Didn't know they can adjust the price some more in the cart.
At least now don't have to go to all trouble to deal with warehouse etc.

Hi, from Dex warehouse out to airport and so on, may I know where u can see this tracking? Mine has been 等待出库  status for few days already.

Hi,

Already pay for consolidation shipment to Malaysia for Dex, currently the status is 等待出库 , already few days..may I know what does this mean? Thanks

Sigh, my parcel from last week keep getting flight delayed



Anyone else getting this delay from dex?

Yet another order I just consolidate yesterday already arrived here and going thru customs

Sigh, my parcel from last week keep getting flight delayed



Anyone else getting this delay from dex?

Yet another order I just consolidate yesterday already arrived here and going thru customs

I got. I got some orders mess up in China warehouse somemore. order 5 items, 2 left out in China warehouse.

I got the same thing happen here. So, how to you solve it? Please provide me a guidance

guys is sgshop . com . my verified ? and anyone have use their services ? those sgshop are taobao agent.. so if anyone have experience with them please tell

talking to the forwarding support. (yes very hard to communicate even thou I can speak/type in Mandarin)
tell them to re-ship the missing parcel OR re-locate where is the parcels in their warehouse

Also, you need to communicate to the seller to verify the parcel, see whether have been signed/delivered to your forwarding warehouse or not.

I have 1 parcel left in the warehouse that they left out to send, now they try to resend to me again. Another 2nd parcel was delivered&signed by forwarding warehouse but, they couldn't locate it due to seller (this is seller fault) didn't include the tracking number provide to the forwarding warehouse. So forwarding have no idea that parcels is for who. But the 2nd parcel also resolved as I manage to get the tracking number from seller and provide to forwarding customers support, and she help me to update my system info and try to re-ship to me.

Which consolidator are you using now?
Also, still no update on my parcel since yesterday, gonna have to chat with dex to get latest tracking status later

talking to the forwarding support. (yes very hard to communicate even thou I can speak/type in Mandarin)
tell them to re-ship the missing parcel OR re-locate where is the parcels in their warehouse

Also, you need to communicate to the seller to verify the parcel, see whether have been signed/delivered to your forwarding warehouse or not.

I have 1 parcel left in the warehouse that they left out to send, now they try to resend to me again. Another 2nd parcel was delivered&signed by forwarding warehouse but, they couldn't locate it due to seller (this is seller fault) didn't include the tracking number provide to the forwarding warehouse. So forwarding have no idea that parcels is for who. But the 2nd parcel also resolved as I manage to get the tracking number from seller and provide to forwarding customers support, and she help me to update my system info and try to re-ship to me.

Thank you for your response! I've communicated with the forwarding warehouse and they promised me to re-send it to me but there is no tracking no. from dex. The parcel is sent out and i'm not sure it can reach to my destination or not due to no tracking.no given.

talking to the forwarding support. (yes very hard to communicate even thou I can speak/type in Mandarin)
tell them to re-ship the missing parcel OR re-locate where is the parcels in their warehouse

Also, you need to communicate to the seller to verify the parcel, see whether have been signed/delivered to your forwarding warehouse or not.

I have 1 parcel left in the warehouse that they left out to send, now they try to resend to me again. Another 2nd parcel was delivered&signed by forwarding warehouse but, they couldn't locate it due to seller (this is seller fault) didn't include the tracking number provide to the forwarding warehouse. So forwarding have no idea that parcels is for who. But the 2nd parcel also resolved as I manage to get the tracking number from seller and provide to forwarding customers support, and she help me to update my system info and try to re-ship to me.