No problem. I believe there are certain criteria that needs to be met in order to get the AF waived. Their marketing department will analyze base on the criteria and flag in the system whether you are qualified for the waiver.

mine waived without questions asked... so far so good..

may i know how long does it take for transaction to be updated at Citibank Online?

i made a transaction on Saturday, but up to now it hasn't been updated at the site

Sometime is slow esp the oversea transaction... I think tmr you might see it....

it takes one day to be reflected after the transaction is posted... it's more like how long it takes to be posted...

I just apply Citibank Rewards Platinum card ... just wondering how can i get 20k welcome points?

CS told me need to spend RM 1,500 on retail transaction. What does Retail Transaction means? Window shopping? Do you guys have any idea what type of transaction for Retail?

Thanks

Retail Spending (Transaction) = All Purchases of Goods or Services (including all the Billing, Insurance, Quit Rent, Assessment Fee...) Charged to the Credit Card.

But, NOT Including : ALL Cash Advances, Balance Transfer, Installment Payment Plan, other Credit Plan, Annual Fee & Charges..

thx for the info fly...

my insurance is due to renew next two weeks and its like auto-debit occurrence every year ... does it count as retail transaction?

i pay car insurance, and my insurance too..

never count as retail transaction

Retail Spending (Transactions):
i) Local or Overseas Purchases
ii) Auto Debit / Recurring
iii) E-commerce / Internet / Online
iv) Mail Order / Telephone Order (MOTO)

NON-Retail Spending (Transactions):
i) Flexi Payment Plan / Easy Payment Plan
ii) Balance Transfer (BT)
iii) Cash Advances / Dial For Cash (DFC)
iv) Credit Shield Plus / Card Protection Plan
v) Outstanding Balance / Finance Charge / Late Payment Charge
vi) Reversal on Transaction, Disputed / Fraudulent Transaction
vii) Card Replacement Fee / Annual Fee / GST, Other Fees & Charges

Why said So, any proof of your statement...???

I got an Etiqa + AIA Insurance monthly Auto-debit with UOB CC which's earn Me Cash back, monthly...

This post has been edited by fly126: Dec 1 2015, 10:32 PM

i duno how uob works.. but so far i use citibank / ambank / rhb to pay for etiqa no points earned .. why need proof? maybe other members here can clarify ?

But anyway,
Not earn any rewards point from CC does not mean these transaction Never count as retail transaction...

More:
Citibank Rewards Program T&Cs (with Effect 1 Oct 2015)

We better get a Clarification from Citi's CS...

This post has been edited by fly126: Dec 1 2015, 11:08 PM

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Called in to request for annual fee waiver but instead cancelled my card on the spot when CS told me to spend at least RM1500. Hooray

Yes. Citibank cc has lots of terms. What you mentioned is correct, a lots of transaction doesn't entitled for points (pls read the term carefully). I was being trapped in the past also. When I spend on UOB card, I get the uniringgit points. Means UOB are easier to collect points. Anyways, I am not using both of this cards now

I don't understand what the problem is? This means you probably didn't spend much with the card so why should they waive it for you? It's not like they're asking you to spend it in one transaction.

What's the duration given?

true.. experience it for long time d.. haha .. other cards such as rhb ambank aeon scb hlb affin bank rakyat all not entitle

Previous years I got my annual fees waived. However this year Citibank made it quite difficult to get it waived. I spend average 4-5k per month and settle all in full every month. What should I do?

terminate and move to a better card