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Credit Cards Citibank Credit Cards V4, Everything About Citi Credit Cards
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SUSenticing188
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Dec 12 2015, 08:50 PM
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Getting Started

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QUOTE(cheahcw2003 @ Dec 12 2015, 08:36 PM) what type of card are you holding? I have been with them for the last 10 years, holding their Premier miles, annual usage RM80k-100K. They told me not possible to waive the annual fee. platinum .. they call me to upgrade but i politely reject haha my annual usage between 250-350k This post has been edited by enticing188: Dec 12 2015, 08:51 PM
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cheahcw2003
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Dec 12 2015, 09:06 PM
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QUOTE(enticing188 @ Dec 12 2015, 08:50 PM) platinum .. they call me to upgrade but i politely reject haha my annual usage between 250-350k upgrade from Platinum? What is the card higher than platinum?
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fly126
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Dec 12 2015, 09:46 PM
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QUOTE(cheahcw2003 @ Dec 12 2015, 09:06 PM) upgrade from Platinum? What is the card higher than platinum? Citi Prestige Card
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cheahcw2003
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Dec 12 2015, 09:57 PM
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QUOTE(fly126 @ Dec 12 2015, 09:46 PM) seems very prestige, what about their annual fees? any chance to get waiver?
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fly126
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Dec 12 2015, 10:12 PM
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QUOTE(cheahcw2003 @ Dec 12 2015, 09:57 PM) seems very prestige, what about their annual fees? any chance to get waiver? RM1000 annually No AF waiver, A MUST Pay AF when the Card have been approved...!!! This post has been edited by fly126: Dec 12 2015, 10:17 PM
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SUSenticing188
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Dec 12 2015, 10:52 PM
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Getting Started

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QUOTE(fly126 @ Dec 12 2015, 10:12 PM) RM1000 annually No AF waiver, A MUST Pay AF when the Card have been approved...!!! yes thats why i dont want so much annual fees.. and i scare after i upgrade they dont want waive af for me
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whojen
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Dec 13 2015, 12:11 AM
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QUOTE(cheahcw2003 @ Dec 12 2015, 08:31 PM) so u need to threaten them very year? Hahahaha. Once a year being a bad guy OK la. Everyday I pity the call centre lo.. But citibank is getting ridiculous in thier annual fees policy this days Stupidity
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cheahcw2003
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Dec 13 2015, 12:16 AM
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QUOTE(whojen @ Dec 13 2015, 12:11 AM) Hahahaha. Once a year being a bad guy OK la. Everyday I pity the call centre lo.. But citibank is getting ridiculous in thier annual fees policy this days Stupidity the customers based too large, they want to cut some... Never think of " it takes years to keep customers, just need a stupid policy to loose them all gradually"
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minthiam
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Dec 13 2015, 09:09 AM
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QUOTE(cheahcw2003 @ Dec 13 2015, 12:16 AM) the customers based too large, they want to cut some... Never think of " it takes years to keep customers, just need a stupid policy to loose them all gradually" Surprisingly one of my friends is able to get the Premiermiles VS annual fee waived, we swiped almost the same amount in the past one year but CTB refused to waive my annual but have no problem to waive hers. No one understand what's CTB criteria to get annual fee waive these days
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shiroikun
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Dec 13 2015, 09:18 AM
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My Premiermiles card's annual fee waived without questions This post has been edited by shiroikun: Dec 13 2015, 09:19 AM
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minthiam
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Dec 13 2015, 10:24 AM
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QUOTE(shiroikun @ Dec 13 2015, 09:18 AM) My Premiermiles card's annual fee waived without questions  Mind to tell how much you swiped with this card in the past 1 year?
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cheahcw2003
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Dec 13 2015, 11:19 AM
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QUOTE(minthiam @ Dec 13 2015, 10:24 AM) Mind to tell how much you swiped with this card in the past 1 year? Yeah I want to know also. I have few monthly standing instructions with the card, so means I am using the card every month. If they are not happy with 100k usage per year with prompt paymaster, I don't know what customers are they looking for?
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T_flash
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Dec 13 2015, 11:55 AM
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Getting Started

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strange enough, I've had this card for 3 years already, never had a problem with waiving the annual fee.
But what's making me considering another card right now is the awful reward system, that the points are only for airline miles, not for redeeming their rewards. I don't fly long distance frequently,so it's pretty much worthless to me.
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minthiam
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Dec 13 2015, 12:15 PM
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QUOTE(T_flash @ Dec 13 2015, 11:55 AM) strange enough, I've had this card for 3 years already, never had a problem with waiving the annual fee. But what's making me considering another card right now is the awful reward system, that the points are only for airline miles, not for redeeming their rewards. I don't fly long distance frequently,so it's pretty much worthless to me. Are you using it very frequently? The best part about this card is the free taxi and the free lounges access, if you are not flying frequently there's no point using this card. Their reward system suck to the maximum, you need to spend RM4500 locally to get 1000 FFP or RM2250 overseas to get 1000 FFP.
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shiroikun
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Dec 13 2015, 01:41 PM
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QUOTE(minthiam @ Dec 13 2015, 10:24 AM) Mind to tell how much you swiped with this card in the past 1 year? QUOTE(cheahcw2003 @ Dec 13 2015, 11:19 AM) Yeah I want to know also. I have few monthly standing instructions with the card, so means I am using the card every month. If they are not happy with 100k usage per year with prompt paymaster, I don't know what customers are they looking for? I don't spend much on this card, less than 5k for the whole year. I always call up 1 month before card anniversary and get waived for continuous 5 years This post has been edited by shiroikun: Dec 13 2015, 01:43 PM
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minthiam
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Dec 13 2015, 01:52 PM
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QUOTE(shiroikun @ Dec 13 2015, 01:41 PM) I don't spend much on this card, less than 5k for the whole year. I always call up 1 month before card anniversary and get waived for continuous 5 years This is the inconsistent part, I tried to call CTB before they charge the anniversary but was told that can't waive due to it's zero in my credit card account.
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cheahcw2003
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Dec 13 2015, 02:01 PM
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QUOTE(minthiam @ Dec 13 2015, 12:15 PM) Are you using it very frequently? The best part about this card is the free taxi and the free lounges access, if you are not flying frequently there's no point using this card. Their reward system suck to the maximum, you need to spend RM4500 locally to get 1000 FFP or RM2250 overseas to get 1000 FFP.  Same here, I like their free ride from Klia back home This is the only reason I keep this card. The rewards point is RM3000 to 1000 points. The annual fees is RM600 in exchange of 10000 points
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hcolin
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Dec 13 2015, 08:55 PM
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Getting Started

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Not sure anyone mentioned this earlier but just incase i want to share about Citibank Platinum Cash Back Annual Fee.....they dun waive off 100% anymore!!
I just did mine and they only waive 50% now giving bullshit story about getting cash back etc etc. But my clear card they can waiver off 100% ...DUH!!
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Kilohertz
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Dec 14 2015, 03:30 PM
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Hey Guys, I"m trying to Call Citibank to get my annual fee waived, may I know which number you guys dialled? I called their main hotline but couldn't find an option to speak to their CC representative...
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Kilohertz
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Dec 14 2015, 03:30 PM
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**edited - double post**
This post has been edited by Kilohertz: Dec 14 2015, 03:31 PM
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