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Credit Cards Citibank Credit Cards V4, Everything About Citi Credit Cards

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adele123
post Jul 9 2023, 07:45 PM

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QUOTE(Michael12345678 @ Jul 9 2023, 06:27 PM)
So if i have both Citi cashback and UOB ONE cards, will i still get to enjoy both benefits? Or they cancel one card???
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https://www.uob.com.my/citi-faq/product-CreditCards.html

QUOTE
I have noticed that when the migration occurs, my current Citi Credit Card will become the same as the UOB Credit Card that I already have. Will I receive a new UOB Credit Card?
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No, you will not need to receive a new card. Your Citi credit card(s) will be discontinued on August 16 as part of the migration.

If you have an outstanding balance on your Citi credit card(s), you will be required to make payments till the balance is paid off. You’ll also need to pay any outstanding instalment balances till the end. If you currently have any auto-billing/recurring payment arrangements in place, you will need to update the card details with your UOB card(s) with the relevant merchant(s). Your existing UOB credit card(s) with your combined credit limit will be the main card for usage.



Wolgie
post Jul 10 2023, 10:03 AM

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Okie. Final Conclusion.

Will my Citi Rewards Points expire after migration and what is the expiration rule for points earned on my UOB Credit Card?
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All migrated Citi Rewards Points/Citi PremierMiles which will be known as UNIRinggit, will remain evergreen (never expire). All new UNIRinggit earned after migration will have 3 years validity.

100k point Citi point covert to UOB Preference point also 100k right?
i better keep it if annually fee if next year fail to rebate. Still i can exchange this annual fee.

UNIRinggit:
Code: C23007
Points: 83,000pts for 198 annual fee

This post has been edited by Wolgie: Jul 10 2023, 10:05 AM
Tellmeyourstory
post Jul 10 2023, 02:14 PM

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have been checking the thread with no avail.
Im having citi rewards card now.

Does UOB has better or worst points conversion rate? in terms of voucher and cash redemption
derthvadar
post Jul 10 2023, 06:09 PM

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How to cancel the Citi card?
Call Citi MY or UOB MY?
ericlaiys
post Jul 10 2023, 07:17 PM

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QUOTE(derthvadar @ Jul 10 2023, 06:09 PM)
How to cancel the Citi card?
Call Citi MY or UOB MY?
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follow your card. refer to the back
derthvadar
post Jul 11 2023, 05:40 AM

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QUOTE(ericlaiys @ Jul 10 2023, 07:17 PM)
follow your card. refer to the back
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No one picking up the phone.

vmad.gif
peach_on_tea
post Jul 11 2023, 09:29 AM

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QUOTE(derthvadar @ Jul 11 2023, 05:40 AM)
No one picking up the phone.

vmad.gif
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Maybe high volume, I wait for 45mins only get connected.
Be remind cancellation dept working hour only mon-fri 8-6pm, otherwise ask them to call back.

labtec
post Jul 11 2023, 11:39 AM

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just call citibank and I got early waiver for my premiermiles credit card.

they just ask what is the reason and I told them because of annual fee charge next month and they just waive without further question asked
contestchris
post Jul 11 2023, 09:09 PM

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Does spending on the Lotus app/website count towards the Grocery cashback?

Has anyone verified this?
derthvadar
post Jul 12 2023, 12:53 AM

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QUOTE(peach_on_tea @ Jul 11 2023, 09:29 AM)
Maybe high volume, I wait for 45mins only get connected.
Be remind cancellation dept working hour only mon-fri 8-6pm, otherwise ask them to call back.
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45 mins?
Tomorrow I'll spam call their number.
melz84
post Jul 12 2023, 01:03 AM

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QUOTE(derthvadar @ Jul 12 2023, 12:53 AM)
45 mins?
Tomorrow I'll spam call their number.
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Spam in the morning might help hahaha... today i waited 35 mins to talk to someone to ask for cancellation of card.. lagi have to wait 3 working days to have someone call back to process termination 😅
peach_on_tea
post Jul 12 2023, 09:18 AM

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QUOTE(derthvadar @ Jul 12 2023, 12:53 AM)
45 mins?
Tomorrow I'll spam call their number.
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Yeah....Today sharp 8am I call again....shorter waiting time 25mins.
And cancellation just 2mins done... sweat.gif

This post has been edited by peach_on_tea: Jul 12 2023, 09:30 AM
ys_2k
post Jul 12 2023, 09:31 AM

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did anyone managed to activate the UOB internet account?

i went to UOB branch ATM and try with my citibank cc, it only has 2 options

- cash withdrawal
- account inquiry

if select account inquiry will get error. can't find any "Other" option in the ATM to activate the UOB internet banking account...
newtunes
post Jul 12 2023, 09:42 AM

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QUOTE(ys_2k @ Jul 12 2023, 09:31 AM)
did anyone managed to activate the UOB internet account?

i went to UOB branch ATM and try with my citibank cc, it only has 2 options

- cash withdrawal
- account inquiry

if select account inquiry will get error. can't find any "Other" option in the ATM to activate the UOB internet banking account...
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Migration only starts after 14th.
kakalaku
post Jul 12 2023, 10:05 AM

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for any citibank card related transactions (cancellation, sst and annual fee waiver etc), i'd suggest you wait until next monday onward

this week is going to be a messy week for citi cardholders
LostAndFound
post Jul 12 2023, 10:52 AM

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QUOTE(kakalaku @ Jul 12 2023, 10:05 AM)
for any citibank card related transactions (cancellation, sst and annual fee waiver etc), i'd suggest you wait until next monday onward

this week is going to be a messy week for citi cardholders
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Yeah just make sure all your transactions are done for final cashback and keep in drawer. See ya'll on the other side! (well not me I think since I already have UOB One so won't be getting a replacement for my Citi Cashback)
loserguy
post Jul 12 2023, 04:02 PM

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QUOTE(contestchris @ Jul 11 2023, 09:09 PM)
Does spending on the Lotus app/website count towards the Grocery cashback?

Has anyone verified this?
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I think so yes.
dlttdltt
post Jul 13 2023, 12:38 PM

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QUOTE(ys_2k @ Jul 12 2023, 09:31 AM)
did anyone managed to activate the UOB internet account?

i went to UOB branch ATM and try with my citibank cc, it only has 2 options

- cash withdrawal
- account inquiry

if select account inquiry will get error. can't find any "Other" option in the ATM to activate the UOB internet banking account...
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UOB faq didn't mention need to walk in UOB branch to register UOB online. Wait after 16th maybe try register on the app.
svchia78
post Jul 13 2023, 03:24 PM

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QUOTE(dlttdltt @ Jul 13 2023, 12:38 PM)
UOB faq didn't mention need to walk in UOB branch to register UOB online. Wait after 16th maybe try register on the app.
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This showed up when tried a simple function of forgotten password reset:


user posted image


That's why ready popcorn and wait for chaos and shitshow from 14/07/2023 onwards for Citi users.

Either way has to go branch - counter or ATM. Maybe the UOB ATMs will be updated from 16th July onward to "recognize" Citi cards as their own and the function will appear to register online banking from there onward.



This post has been edited by svchia78: Jul 13 2023, 03:36 PM
wei6722
post Jul 13 2023, 03:24 PM

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Just cancelled my Citibank CC via Live chat.

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