lol the file not even exist, but published in citibank website

I got the same SMS too!, either this car DVR or call them within 7 days to exchange to 3600 premiermiles

My wife got a SMS for the 20" Condotti bag or 40,700 reward points..

well it seem like the luggage bag has a better value than the car dvr, for me is car dvr or 38800 reward points. gonna call them later and ask for specific details about the car dvr, or else i think i will go for reward points. but still 38k reward points cant redeem anything good also i suppose.

yesterday applied from Citi Sunway booth
coz in laws going to Australia in July
use it to swap and get free trolly bag

applied and was told need to wait 1-2weeks to get card approved and after approved need to wait 1-2months to receive the redemption code from citibank

It's free, what do you expect?

Other banks like HSBC took even longer for your to receive the free gifts. This is considered fast.

scb need 150 days to deliver luggage bag .. lagi facepalm

so nothing to worry as long as the gifts are FREE

well, so nobody had already received the car dvr? try to call their customer service line to confirm the model of the car dvr but their line is worse than a maze sia, dunno how to reach their customer service officer...

I applied to cashback card via ringgitplus when the promotion was still Free Samsung phone, after receiving call from citibank to confirm my application, the next day i check ringgitplus they change the gift to the Fryer!!! DAM i wan that fryer instead of useless phone..
email the officer wanted to change the gift to fryer instead of the phone, she said can't, cause i applied under the promotion period for samsung phone, replied her i wanted to cancel and re-apply for the fryer promo instead.

the next day she replied with "application submitted with fryer promo".

this show how desperate are these officer getting commission.. lol

editted: hope ringgitplus will acknowledge and give the fryer!

This post has been edited by oHkereD: Apr 19 2016, 06:46 PM

Yes...HSBC is damned slow

I called yesterday for my waiver, they only offer me 50% off. Will call again and ask for full waiver.

this bank is usually stingy to waive their AF

but surprisingly mine waived without a single question asked.

I guess it's based on the system analyze

may i know when is your anniversary? For me this is the first time they did not fully waive for me. Normally everytime I call for waiver, it is automatically put up for request and granted (There was 1 year I forgot to call for waiver but that one is my fault). But this time they transferred me to "Waiver Department" and then said only can waive 50%. I am using Clear card and use it as my main card to charge for my spending.

If you do not have any outstanding balances, i'd suggest you to terminate the card

After you terminate it .. who knows some retention department will call u to waive the AF and persuade u to use their card

No outstanding balance but I do have 1 installment for another 13 months. Need to clear that up before I can cancel. Maybe I will just call again to harass them and see if I am lucky.

Best for you to clear it then u can bargain with them.

else bank see you have installment with them then they wont entertain u mostly..

ok file uploaded now.

If you look back some of the experience of those who replied here, the results vary on whether we get waiver or not. Another pointed out that he spends minimally on clear card but got his waiver.

Anyway, since you are gonna call again, good luck. but if and really if your luck runs out, the other option to not pay is convert to choice card, and not having to clear your instalment.