cover, but 1% only wor... you interested? 

From my credit card statement (Aeon and MBB), I'm seeing something like below:

Groupon - GROUPON - EC
Lazada - LAZADA MY (ECART S
11Street - 11STREET KL SENTRAL KUMY
Aliexpress - WWW.ALIEXPRESS.COM LONDON
Superbuy - SUPERBUY.MY - EC

Not sure how UOB define "online transaction" now after all the complain about wrong % CB given for online transaction.

In CIMBClicks, for 11street, it displays as 11STREET-ECOM KUALA LUMP

I think ECOM is referring to EC tag that you mentioned earlier.

means if those paid not under the ec channel is not considered as online transaction...

So, I have received UOB call today and the staff say the online transaction cash back might take as long as 2 months time to credit into account. So he ask me to wait until next statement and if not getting it just call them again. He stated clearly to me that any online shopping is considered as online purchase. Bill and physical swipe, etc do not considered as online purchase.

I am curious so I asked him again if this month statement didn't get back the online cash back, how come I still get certain amount like RM 1.75 in the statement without any explanation. He said that is for retail purchase. I said I didn't do any retail purchase on the past and he reply online shopping also considered as retail purchase.   

If, online shopping = online purchase + retail purchase, then we might get a total of 5.3% of cash back. 

Anyhow, have to wait until next month statement only know. Hope is real.

So, I have received UOB call today and the staff say the online transaction cash back might take as long as 2 months time to credit into account. So he ask me to wait until next statement and if not getting it just call them again. He stated clearly to me that any online shopping is considered as online purchase. Bill and physical swipe, etc do not considered as online purchase.

I am curious so I asked him again if this month statement didn't get back the online cash back, how come I still get certain amount like RM 1.75 in the statement without any explanation. He said that is for retail purchase. I said I didn't do any retail purchase on the past and he reply online shopping also considered as retail purchase.   

If, online shopping = online purchase + retail purchase, then we might get a total of 5.3% of cash back. 

Anyhow, have to wait until next month statement only know. Hope is real.

You won't be getting a double rebate for sure!

Filed a complaint on sunday evening, until now no feedback at all (their website said will contact within 2 working days)

Just sent a followup email looped in UOB Customer Advocacy & Service Quality.

Anyone file complaint for VOX CB too?

I'll file mine. These two days very busy, hopefully I have the time tomorrow.
This is the worst card I ever had.

For so many banks, UOB's services really sucks lol 
previously i was card holder for UOB ONE, kinda regret to sign up again... but for the CB$$.. what to do 

If I have to go through such hassle for this kind of CB, I will forget about it. Really useless to the max.

So, I have received UOB call today and the staff say the online transaction cash back might take as long as 2 months time to credit into account. So he ask me to wait until next statement and if not getting it just call them again. He stated clearly to me that any online shopping is considered as online purchase. Bill and physical swipe, etc do not considered as online purchase.

I am curious so I asked him again if this month statement didn't get back the online cash back, how come I still get certain amount like RM 1.75 in the statement without any explanation. He said that is for retail purchase. I said I didn't do any retail purchase on the past and he reply online shopping also considered as retail purchase.   

If, online shopping = online purchase + retail purchase, then we might get a total of 5.3% of cash back. 

Anyhow, have to wait until next month statement only know. Hope is real.

don't think it's worth it if your cash back only comes after 2 months

Are they violating their own terms and conditions by giving us cashback later that stated? I believe they are.

Currently as appearing on their UOB VOX website:
"Enjoy 5% cash rebate
On all your online purchases.
*For online spend of up to RM1,000 per month. Cash rebates will be credited into your VOX card account by the 30th of the following month and excludes insurance, government utilities & bill payments only."

This is bad and lousy UOB VOX cashback system.

Finally got my card in the mail today. 

20th August - Submitted the application form. Income documents not needed as I'm existing UOB card holder and customer.
21st August - Sales girl called to tell me that they no longer deliver new cards to us and they can only deliver my card to the nearest branch for me to pick up. Ok.
4th Sept - Checked with branch, no news. Called up the sales girl. She say the card was just approved 1 day before and I should get a call from the branch within the next 3-4 working days.
11th Sept - Checked with branch, still no news. Called up the sales girl again. She say I should have received it already as it is stated delivered in their system. She told me to call the CS call centre to check with them if I don't hear anything within the next few days. Immediately I called the CS and told them what happen. CS girl was very nice and say that it is most likely lost in transaction and she will arrange to cancel the card with immediate effect and send me a new card *to my house*.
15th Sept - Received my card via Poslaju super express delivery. Activated and paid my bills online. 

Guess what. Today I receive a call from my home branch telling me my credit card has arrived.
It took almost a month for them to send my credit card to the branch. Crazy.