I will only use it to pay my UniFi bills.

Moreover, it doesn't require online spend. Swipe any amount to avoid RM 6 monthly charges. In order to qualify for cash rebate, one must spend RM 50 online spending.

This is a question which everyone is anticipating for. I'm afraid that we can only confirm about this on 30th Sept when the rebate is posted. We have just moved on to VOX after Maybank revised its MBB2Cards' weekend cash back
Previously, there was someone reported that paying Streamyx from MyTM is entitled for 5% cash rebate so it should work if you pay UniFi from that channel.

this min 50 amount has been removed from UOB wensite!!! i don't see it anymore.
wonder already no such tnc?

Your statement date for UOB ONE.

5% Cash Rebate on all online purchases with a minimum spend of RM50 in a single receipt/transaction
- Capped at RM1,000 per month. Cash rebates will be credited into your VOX card account by the 30th of the following month and excludes insurance, government utilities & bill payments only
0.3% Cash Rebate on all retail purchases
Monthly fee of RM 6 is waived with just 1 swipe a month

I'm talking to UOB CS now. I feel like giving her a tight slap. I asked her about the cash rebate posting date.

She told me I'm not eligible for any cash back because I didn't spend RM 1k. I said hello, RM 1k is the capped for 5% for RM 50 not that I need to spend RM 1k ok?

I said I'm very clear that I will need to spend each transaction RM 50 to be qualified. I asked her to check with her superior first before misinforming her customers. She puts me on hold now...

I'm back, she told me my rebate is just RM 0.87 and is below RM 5 and that's why I can't see the cash rebate. I can only see it when it reaches RM 5.00. Also, she calculated the cash rebate based on my statement, I said cash rebate is supposedly calculated based on calendar month.

I argued that I don't have any visibility to see if the cash rebate is calculated correctly or not. I don't bother if I get RM 0.10, RM 1.00 or RM 10.00, the point is I need to have a view on it.

Guys, if what she said is true, looks like the TM Online is not part of cash rebate.

All my other transactions also she pandai2 calculate and told me all under retail. I said excuse me, some are obvious online transactions.

Anyway, I requested her superior to call me and speak to me regarding this.

No, I did spend above RM1000 for last month and I still waiting for my cash back too...

I have called to CS yesterday regarding the cash back calculation

Based on CS told me, cash rebate is based on calendar month but not statement date

You spent RM5333.33 on this card??

I spent close to RM400 in August, including Lazada, 11street, Qoo10, got only RM1.18 cb.

why u spend so much abt 5k?
the 5% rebate not only cap at rm100 @ 1k spend?

At least yours is posted.
Care to show all the transactions for us to have a look?
It looks like all my transactions really fall under retail and I can't see it because it's below RM 5.
I don't think so... All my tests are stuck now.

previously holding UOB one,  New to VOX customer. receive few weeks earlier than you
I'll use maybank2card-AMEX(*1.25%) for retail category, but if AMEX not allowed, then I'll choose VOX (0.3%) for retail category

So does your cash rebate tallies?

But I thought the Majlis Bandaraya should fall under other retail too.

I'll file mine. These two days very busy, hopefully I have the time tomorrow.
This is the worst card I ever had.

Thank you for taking the time to bring this matter to our attention.

In reference to your enquiry, we have since forwarded your email to the relevant department for review and further action. Please be assured that they will revert to you on the outcome or explanations once they have completed their investigations. The relevant department will contact you should further details are required.

We wish to inform there will be two rebate provided. Customer will be seeing two total rebates in the statements. However, for online transaction the rebate will be calculated and posted 30th of the following month.

UOB VOX Card

·        Enjoy 5% cash rebate

·        On all your online purchases.

·        For online spend of up to RM1,000 per month.

·        Cash rebates will be credited into your VOX card account by the 30th of the following month and excludes insurance, government utilities & bill payments only.


Enjoy 0.3% cash rebate

·        For the cash rebate category of retail spend,

·        If the accumulated cash rebates awarded for both principal and supplementary UOB VOX Card (combined) for the calendar month is RM5 or more (or such amount that UOBM may decide at its absolute discretion)

·        The cash rebate will be credited in the current month and reflected in the following month’s Statement of Account.

·        If the accumulated cash rebates awarded for both principal and supplementary UOB VOX Card (combined) for the calendar month is less than RM5, such amount will be brought forward to the following month for accumulation.


In the meantime, please email us again at uobcustomerservice@uob.com.my or contact our Customer Service at telephone number 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) if you require further assistance or information.

We appreciate your patience and understanding.

Another VOX?
As if we don't know those things, they didn't do as the TnC.

it's just copy & paste of the Tnc.. it doesn't answered our enquiry..
must keep pushing to them...

07 October 2015  07 October 2015  CAMPAIGN CASH CREDIT  RM48.07

OK, the show has ended. Everyone can continue keeping VOX.

I think those Bandaraya is categorized as government utilities which is not part of their cash rebate coverage.
Well, now we know, give them a week.
You should have waited for a while.