QUOTE(David83 @ Oct 5 2015, 01:18 PM)
Yea, my ONE card the rebates so far no issues all these while. Didn't expect VOX to be this bad. Especially it's not a new card somemore.Credit Cards UOB Credit Cards v4
Credit Cards UOB Credit Cards v4
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Oct 5 2015, 01:22 PM
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Staff
2,797 posts Joined: Nov 2007 From: On the beach |
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Oct 5 2015, 01:22 PM
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Senior Member
2,113 posts Joined: Jul 2013 |
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Oct 5 2015, 01:32 PM
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All Stars
11,741 posts Joined: Oct 2013 From: Her Heart |
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Oct 5 2015, 01:45 PM
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Staff
72,807 posts Joined: Sep 2005 From: KUL |
QUOTE(edwardycka @ Oct 5 2015, 12:27 PM) I tried but now cash rebate got stuck. So not sure if it has or not.QUOTE(bananalow @ Oct 5 2015, 12:51 PM) Second statement ald... The first statement I got pay one tm bill, second statement I got make tm payment and groupon... Waiting My Third statement which have groupon and Starbuck reload through online molpay.... So far No cash back from any transaction... Wow, yours is extreme, no cash rebate posted at all after so long. QUOTE(darkterror15 @ Oct 5 2015, 01:07 PM) guess what guys, my August spending on 11street got cash rebated but only rm 1.75. I spend almost rm 500 on that month solely for 11street. So I think it is as what fruite and the rest said, 0.3% retail. This is really bad but these two days I'm pretty busy in the office doing some projects, so won't have much time to do the complaint.But come on, 11street is 100% online ok. I think even 11street is listed as 1 of the online shop that VOX provide 5% CR. In my statement they don't even mention the RM 1.75 comes from where. But I can see is that the 1.75 is 0.3% of the total amount I spend. My July purchase from Xiaomi online and that is considered as online (as can be seen in the statement) If after 14 days no go report to them they will just take you as agreed with the statement. The worse is, I already spend another 1.5k in 11street to purchase electronics and if that get 0.3% also. I really gonna cancel VOX soon. Meanwhile, I am here waiting fruitie to pressure their customer service. All of you are welcomed to pressure them as well, to make them feel our presence. QUOTE(munkeyflo @ Oct 5 2015, 01:16 PM) Wow, looking at how badly they are handling these cash rebates, maybe I should hold back on spending on my VOX for the time being. Gonna apply for CIMB cash back soon. You should refrain from applying now. Very bad. I still have CIMB CR though but I just spent RM 500+ on Adidas online store via VOX last week. This post has been edited by fruitie: Oct 5 2015, 01:45 PM |
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Oct 5 2015, 01:48 PM
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Staff
2,797 posts Joined: Nov 2007 From: On the beach |
QUOTE(fruitie @ Oct 5 2015, 01:45 PM) You should refrain from applying now. Very bad. I still have CIMB CR though but I just spent RM 500+ on Adidas online store via VOX last week. I already got my VOX card last month and spent RM1k+ online in September Hopefully the rebates issue will get sorted out by the end of this month. CIMB CR also got problems with their rebates? |
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Oct 5 2015, 01:51 PM
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Staff
72,807 posts Joined: Sep 2005 From: KUL |
QUOTE(munkeyflo @ Oct 5 2015, 01:48 PM) I already got my VOX card last month and spent RM1k+ online in September All the best to you and me. Hopefully the rebates issue will get sorted out by the end of this month. CIMB CR also got problems with their rebates? No problem, pretty straight forward but just its online transactions only RM 600 for RM 30 cash back and flight ticket cannot have cash rebate. But looking at what VOX is, I cannot see how it is better than CIMB CR. |
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Oct 5 2015, 04:34 PM
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Senior Member
1,547 posts Joined: May 2007 From: Selangor |
QUOTE(munkeyflo @ Oct 5 2015, 01:48 PM) I already got my VOX card last month and spent RM1k+ online in September CIMB CR is better... I got all my rebate with Cimb.... But I use vox for groupon because they dun have cross border fee.. I hope it won't end up totally no rebate... Then I would argue with them...Hopefully the rebates issue will get sorted out by the end of this month. CIMB CR also got problems with their rebates? |
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Oct 5 2015, 06:04 PM
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Staff
72,807 posts Joined: Sep 2005 From: KUL |
QUOTE(bananalow @ Oct 5 2015, 04:34 PM) CIMB CR is better... I got all my rebate with Cimb.... But I use vox for groupon because they dun have cross border fee.. I hope it won't end up totally no rebate... Then I would argue with them... VOX is really |
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Oct 5 2015, 06:06 PM
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Senior Member
2,006 posts Joined: May 2011 |
Attention T&C a bit tricky... http://www1.uob.com.my/assets/images/promo...back_tnceng.pdf ![]() This post has been edited by propusers: Oct 5 2015, 06:10 PM |
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Oct 5 2015, 06:35 PM
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Senior Member
812 posts Joined: Oct 2006 |
Yeah regarding the 5% cashback,
QUOTE Eligible Spend shall, for the purpose of this Campaign, mean any spend made during the Campaign Period at venues in Malaysia under the following Merchant Category Codes (“MCC”) as per UOBM’s system (“Qualifying Outlets”):- Does it means if MCC is 5411 but it is not listed under MCC Merchant table as Qualifying Outlets, means takda cashback? |
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Oct 5 2015, 07:45 PM
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All Stars
52,874 posts Joined: Jan 2003 |
QUOTE(propusers @ Oct 5 2015, 06:06 PM) How tricky is the TnC? |
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Oct 5 2015, 09:19 PM
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Junior Member
327 posts Joined: Nov 2009 |
Knowing that our Aug CR messed up, while we still have Sept purchases... moment of silence to us
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Oct 5 2015, 11:01 PM
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Junior Member
57 posts Joined: Aug 2007 From: Klang Valley, Kuala Lumpur |
Not sure whether UOB VOX cashback follow any MCC code for online merchant. If I not mistaken, Groupon have EC tag under the description and so do Lazada. Even though 11street is online website, but do 11street have something that indicate it is Online merchant?
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Oct 5 2015, 11:08 PM
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All Stars
52,874 posts Joined: Jan 2003 |
QUOTE(~rainNshine~ @ Oct 5 2015, 11:01 PM) Not sure whether UOB VOX cashback follow any MCC code for online merchant. If I not mistaken, Groupon have EC tag under the description and so do Lazada. Even though 11street is online website, but do 11street have something that indicate it is Online merchant? What is EC tag? |
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Oct 5 2015, 11:09 PM
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Junior Member
61 posts Joined: May 2008 From: earth |
QUOTE(~rainNshine~ @ Oct 5 2015, 11:01 PM) Not sure whether UOB VOX cashback follow any MCC code for online merchant. If I not mistaken, Groupon have EC tag under the description and so do Lazada. Even though 11street is online website, but do 11street have something that indicate it is Online merchant? Actually customer service will say "Yes, 11street is under online category."But their system didn't detect it. Seems like we got to come out with our own list again... |
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Oct 5 2015, 11:12 PM
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All Stars
18,411 posts Joined: Oct 2010 |
Wow, this is the 'HIGHEST' % OF CB promo ever.
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Oct 5 2015, 11:13 PM
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All Stars
52,874 posts Joined: Jan 2003 |
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Oct 5 2015, 11:16 PM
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Senior Member
1,547 posts Joined: May 2007 From: Selangor |
QUOTE(fruitie @ Oct 5 2015, 06:04 PM) In the mean time, I will pay my tnb bills with 0.10 sen to get away from rm6 charge till all things sort out.. If really cant get the cashback, potong saja..This post has been edited by bananalow: Oct 5 2015, 11:17 PM |
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Oct 5 2015, 11:32 PM
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Staff
72,807 posts Joined: Sep 2005 From: KUL |
QUOTE(zaoldyeck @ Oct 5 2015, 09:19 PM) Truth hurts. QUOTE(bananalow @ Oct 5 2015, 11:16 PM) In the mean time, I will pay my tnb bills with 0.10 sen to get away from rm6 charge till all things sort out.. If really cant get the cashback, potong saja.. Feel so cheated applying this damned card. |
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Oct 6 2015, 12:22 AM
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Junior Member
57 posts Joined: Aug 2007 From: Klang Valley, Kuala Lumpur |
QUOTE(David83 @ Oct 5 2015, 11:08 PM) From my credit card statement (Aeon and MBB), I'm seeing something like below:Groupon - GROUPON - EC Lazada - LAZADA MY (ECART S 11Street - 11STREET KL SENTRAL KUMY Aliexpress - WWW.ALIEXPRESS.COM LONDON Superbuy - SUPERBUY.MY - EC Not sure how UOB define "online transaction" now after all the complain about wrong % CB given for online transaction. |
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