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Credit Cards UOB Credit Cards v4

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onlinepaycheck
post Oct 2 2015, 12:26 AM

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QUOTE(fruitie @ Oct 1 2015, 11:45 PM)
I'm quite anxious as well and it is quite slow in posting eh?
Just hope for the best, guys.
*
Yes quite slow in posting. My cashback also not appearing yet.

onlinepaycheck
post Oct 2 2015, 12:28 AM

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UOBM 10% GURNEY PLAZA DINING CASH BACK CAMPAIGN TERMS & CONDITIONS
» Click to show Spoiler - click again to hide... «


This post has been edited by onlinepaycheck: Oct 2 2015, 12:30 AM
shiroikun
post Oct 2 2015, 12:08 PM

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What happen to Preferred Platinum card? I received a SMS :-

Your Visa Preferred Platinum card is now renamed as PRVI Miles. Use your card today to enjoy the PRVI Miles benefits.

So they discontinued Preferred Platinum?
cybpsych
post Oct 2 2015, 12:20 PM

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QUOTE(shiroikun @ Oct 2 2015, 12:08 PM)
What happen to Preferred Platinum card? I received a SMS :-

Your Visa Preferred Platinum card is now renamed as PRVI Miles. Use your card today to enjoy the PRVI Miles benefits.

So they discontinued Preferred Platinum?
*
all auto-upgraded

http://www1.uob.com.my/announcement_prefpl...0/#passfuncoins
munkeyflo
post Oct 2 2015, 12:22 PM

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Still no news on the rebate yet? sad.gif

fruitie
post Oct 2 2015, 12:29 PM

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QUOTE(munkeyflo @ Oct 2 2015, 12:22 PM)
Still no news on the rebate yet? sad.gif
*
No. I will call UOB later...
leo_kiatez
post Oct 2 2015, 01:19 PM

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QUOTE(fruitie @ Oct 2 2015, 12:29 PM)
No. I will call UOB later...
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Or u got 0% Cashback? :-P
!@#$%^
post Oct 2 2015, 01:24 PM

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QUOTE(leo_kiatez @ Oct 2 2015, 01:19 PM)
Or u got 0% Cashback? :-P
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if no cashback, cancel on the spot. lol
fruitie
post Oct 2 2015, 02:20 PM

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QUOTE(leo_kiatez @ Oct 2 2015, 01:19 PM)
Or u got 0% Cashback? :-P
*
Besides TM, I also have other things. I cannot believe if even one transaction didn't get any cash back. doh.gif
yujin86
post Oct 2 2015, 02:50 PM

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didnt know that overseas petrol transaction also entitle for CB!

better than HLB wise card if you travel abroad.
dnp
post Oct 2 2015, 03:34 PM

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i have been waiting for my first time cash rebate. it suppose to post on month end, right? 30th?
SUSDavid83
post Oct 2 2015, 04:07 PM

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QUOTE(dnp @ Oct 2 2015, 03:34 PM)
i have been waiting for my first time cash rebate. it suppose to post on month end, right? 30th?
*
Your statement date for UOB ONE.
dnp
post Oct 2 2015, 04:12 PM

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QUOTE(David83 @ Oct 2 2015, 04:07 PM)
Your statement date for UOB ONE.
*
mine is VOX, same?

btw, i remember i read this and found on 1st post too:

QUOTE
5% Cash Rebate on all online purchases with a minimum spend of RM50 in a single receipt/transaction
- Capped at RM1,000 per month. Cash rebates will be credited into your VOX card account by the 30th of the following month and excludes insurance, government utilities & bill payments only
0.3% Cash Rebate on all retail purchases
Monthly fee of RM 6 is waived with just 1 swipe a month
This post has been edited by dnp: Oct 2 2015, 05:06 PM
fruitie
post Oct 2 2015, 04:40 PM

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I'm talking to UOB CS now. I feel like giving her a tight slap. I asked her about the cash rebate posting date.

She told me I'm not eligible for any cash back because I didn't spend RM 1k. doh.gif doh.gif I said hello, RM 1k is the capped for 5% for RM 50 not that I need to spend RM 1k ok? doh.gif

I said I'm very clear that I will need to spend each transaction RM 50 to be qualified. I asked her to check with her superior first before misinforming her customers. She puts me on hold now...

I'm back, she told me my rebate is just RM 0.87 and is below RM 5 and that's why I can't see the cash rebate. I can only see it when it reaches RM 5.00. Also, she calculated the cash rebate based on my statement, I said cash rebate is supposedly calculated based on calendar month.

I argued that I don't have any visibility to see if the cash rebate is calculated correctly or not. I don't bother if I get RM 0.10, RM 1.00 or RM 10.00, the point is I need to have a view on it.

Guys, if what she said is true, looks like the TM Online is not part of cash rebate.

All my other transactions also she pandai2 calculate and told me all under retail. I said excuse me, some are obvious online transactions.

Anyway, I requested her superior to call me and speak to me regarding this.

This post has been edited by fruitie: Oct 2 2015, 04:57 PM
wan7075
post Oct 2 2015, 05:06 PM

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QUOTE(fruitie @ Oct 2 2015, 04:40 PM)
I'm talking to UOB CS now. I feel like giving her a tight slap. I asked her about the cash rebate posting date.

She told me I'm not eligible for any cash back because I didn't spend RM 1k. doh.gif doh.gif I said hello, RM 1k is the capped for 5% for RM 50 not that I need to spend RM 1k ok? doh.gif

I said I'm very clear that I will need to spend each transaction RM 50 to be qualified. I asked her to check with her superior first before misinforming her customers. She puts me on hold now...

I'm back, she told me my rebate is just RM 0.87 and is below RM 5 and that's why I can't see the cash rebate. I can only see it when it reaches RM 5.00. Also, she calculated the cash rebate based on my statement, I said cash rebate is supposedly calculated based on calendar month.

I argued that I don't have any visibility to see if the cash rebate is calculated correctly or not. I don't bother if I get RM 0.10, RM 1.00 or RM 10.00, the point is I need to have a view on it.

Guys, if what she said is true, looks like the TM Online is not part of cash rebate.

All my other transactions also she pandai2 calculate and told me all under retail. I said excuse me, some are obvious online transactions.

Anyway, I requested her superior to call me and speak to me regarding this.
*
wow, i'm using vox card to swipe groupon and 11 street on september...
guess i only can see my rebate on 31 oct..

hope my cashback is correct... damm i gonna need to online purchase again..
if my cash back is wrong, sure i will circulate email to BNM and complain the cheating.

btw, if ignore those bill payment, i think the RM0.87 is also wrong.
Imagine if you paid rm50 for online purchase, at least yr 5% cash rebate = rm2.5 doh.gif
sj0217
post Oct 2 2015, 05:08 PM

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QUOTE(fruitie @ Oct 2 2015, 04:40 PM)
I'm talking to UOB CS now. I feel like giving her a tight slap. I asked her about the cash rebate posting date.

She told me I'm not eligible for any cash back because I didn't spend RM 1k. doh.gif doh.gif I said hello, RM 1k is the capped for 5% for RM 50 not that I need to spend RM 1k ok? doh.gif

I said I'm very clear that I will need to spend each transaction RM 50 to be qualified. I asked her to check with her superior first before misinforming her customers. She puts me on hold now...

I'm back, she told me my rebate is just RM 0.87 and is below RM 5 and that's why I can't see the cash rebate. I can only see it when it reaches RM 5.00. Also, she calculated the cash rebate based on my statement, I said cash rebate is supposedly calculated based on calendar month.

I argued that I don't have any visibility to see if the cash rebate is calculated correctly or not. I don't bother if I get RM 0.10, RM 1.00 or RM 10.00, the point is I need to have a view on it.

Guys, if what she said is true, looks like the TM Online is not part of cash rebate.

All my other transactions also she pandai2 calculate and told me all under retail. I said excuse me, some are obvious online transactions.

Anyway, I requested her superior to call me and speak to me regarding this.
*
No, I did spend above RM1000 for last month and I still waiting for my cash back too...

I have called to CS yesterday regarding the cash back calculation

Based on CS told me, cash rebate is based on calendar month but not statement date
dnp
post Oct 2 2015, 05:09 PM

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QUOTE(fruitie @ Oct 2 2015, 04:40 PM)
I'm talking to UOB CS now. I feel like giving her a tight slap. I asked her about the cash rebate posting date.

She told me I'm not eligible for any cash back because I didn't spend RM 1k. doh.gif doh.gif I said hello, RM 1k is the capped for 5% for RM 50 not that I need to spend RM 1k ok? doh.gif

I said I'm very clear that I will need to spend each transaction RM 50 to be qualified. I asked her to check with her superior first before misinforming her customers. She puts me on hold now...

I'm back, she told me my rebate is just RM 0.87 and is below RM 5 and that's why I can't see the cash rebate. I can only see it when it reaches RM 5.00. Also, she calculated the cash rebate based on my statement, I said cash rebate is supposedly calculated based on calendar month.

I argued that I don't have any visibility to see if the cash rebate is calculated correctly or not. I don't bother if I get RM 0.10, RM 1.00 or RM 10.00, the point is I need to have a view on it.

Guys, if what she said is true, looks like the TM Online is not part of cash rebate.

All my other transactions also she pandai2 calculate and told me all under retail. I said excuse me, some are obvious online transactions.

Anyway, I requested her superior to call me and speak to me regarding this.
*
Looks like UOB service still very bad, never changed for years.
I cant see my rebate(for August transactions) from online account as of now, if they really not giving Cash back(cheating customer mad.gif mad.gif mad.gif ), then i will cancel it. yawn.gif
dnp
post Oct 2 2015, 05:10 PM

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QUOTE(sj0217 @ Oct 2 2015, 05:08 PM)
No, I did spend above RM1000 for last month and I still waiting for my cash back too...

I have called to CS yesterday regarding the cash back calculation

Based on CS told me, cash rebate is based on calendar month but not statement date
*
did CS tell you when you will get your cash back? Can be view online?
fruitie
post Oct 2 2015, 05:15 PM

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QUOTE(wan7075 @ Oct 2 2015, 05:06 PM)
wow, i'm using vox card to swipe groupon and 11 street on september...
guess i only can see my rebate on 31 oct..

hope my cashback is correct... damm i gonna need to online purchase again..
if my cash back is wrong, sure i will circulate email to BNM and complain the cheating.

btw, if ignore those bill payment, i think the RM0.87 is also wrong.
Imagine if you paid rm50 for online purchase, at least yr 5% cash rebate = rm2.5 doh.gif
*
The problem is she said mine is all retail and none of them is online, so only 0.3%. doh.gif

QUOTE(sj0217 @ Oct 2 2015, 05:08 PM)
No, I did spend above RM1000 for last month and I still waiting for my cash back too...

I have called to CS yesterday regarding the cash back calculation

Based on CS told me, cash rebate is based on calendar month but not statement date
*
This CS like very pandai like that. I requested her superior to call me back, I will ensure the superior gets a hard lesson from me.

QUOTE(dnp @ Oct 2 2015, 05:09 PM)
Looks like UOB service still very bad, never changed for years.
I cant see my rebate(for August transactions) from online account as of now, if they really not giving Cash back(cheating customer  mad.gif  mad.gif  mad.gif ), then i will cancel it.  yawn.gif
*
I'm also not happy about it, I told them they are lack of transparency.

QUOTE(dnp @ Oct 2 2015, 05:10 PM)
did CS tell you when you will get your cash back? Can be view online?
*
She told me because I didn't get minimum RM 5.00 of cash back (from retail based on their TnC), I will not see it until it is accumulated up to RM 5. doh.gif
If not, she said will be shown on next statement.
Anyway, I won't trust her words at all.

This post has been edited by fruitie: Oct 2 2015, 05:16 PM
sj0217
post Oct 2 2015, 05:28 PM

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QUOTE(dnp @ Oct 2 2015, 05:10 PM)
did CS tell you when you will get your cash back? Can be view online?
*
CS told me cash rebate will be show on last day of following month but I didn't ask further for viewing through online

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