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Credit Cards UOB Credit Cards v4
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wan7075
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 Oct 2 2015, 05:28 PM
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QUOTE(fruitie @ Oct 2 2015, 05:15 PM) The problem is she said mine is all retail and none of them is online, so only 0.3%.  This CS like very pandai like that. I requested her superior to call me back, I will ensure the superior gets a hard lesson from me. I'm also not happy about it, I told them they are lack of transparency. She told me because I didn't get minimum RM 5.00 of cash back (from retail based on their TnC), I will not see it until it is accumulated up to RM 5. If not, she said will be shown on next statement. Anyway, I won't trust her words at all. i think u can email to BNM and cc to them if the superior didn't give you the satisfied answer.. to make them react immediately.  this is kind of cheating to customer. take action rather than just waiting there/ cancel the card and lose the cash back. |
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fruitie
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Oct 2 2015, 05:31 PM
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Rise and Shine
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QUOTE(wan7075 @ Oct 2 2015, 05:28 PM) i think u can email to BNM and cc to them if the superior didn't give you the satisfied answer.. to make them react immediately. this is kind of cheating to customer. take action rather than just waiting there/ cancel the card and lose the cash back. I said if nobody calls me back by next Tuesday, they will get nicely from me.  Really so crazy waiting for cash back. Still Maybank has the best cash back scheme.   |
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fruitie
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Oct 2 2015, 06:11 PM
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Rise and Shine
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QUOTE(bananalow @ Oct 2 2015, 06:06 PM) Ok, fruitie lead the charge.. I also spend more than RM500 on groupon, 11 street, TM, Starbucks MOLpay.. I didnt see any cashback as well~~ I love to give them (CS) difficult time, almost all banks. I think they should have a hall of fame and I'm definitely in. The ironic part is I'm dealing with employees every single day and they are my customers as well. |
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weejin2000
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Oct 2 2015, 08:47 PM
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I also pay more than RM500 in August at MyEG website using Vox, but until now didn't see any cash back.
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zaoldyeck
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Oct 2 2015, 09:03 PM
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I spent on P1 bill and USS ticket. Also no CB showed for VOX
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fruitie
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Oct 2 2015, 09:03 PM
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Rise and Shine
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QUOTE(weejin2000 @ Oct 2 2015, 08:47 PM) I also pay more than RM500 in August at MyEG website using Vox, but until now didn't see any cash back. They can argue yours is government utilities and it's not 5%... |
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fruitie
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Oct 2 2015, 09:06 PM
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Rise and Shine
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QUOTE(zaoldyeck @ Oct 2 2015, 09:03 PM) I spent on P1 bill and USS ticket. Also no CB showed for VOX Bill payments is not part of 5%... I guess they are doing their best to avoid giving us the cash rebate. |
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zaoldyeck
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Oct 2 2015, 09:19 PM
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QUOTE(fruitie @ Oct 2 2015, 09:06 PM) Bill payments is not part of 5%... I guess they are doing their best to avoid giving us the cash rebate. Nah I was just hoping for P1 since there is so many rumors for it, well Astro too |
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fruitie
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Oct 2 2015, 09:32 PM
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Rise and Shine
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QUOTE(zaoldyeck @ Oct 2 2015, 09:19 PM) Nah I was just hoping for P1 since there is so many rumors for it, well Astro too Yeah, it is so troublesome. I'll just pay my UniFi at Sam's Groceria using my Wise Card. |
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jgjy87
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Oct 2 2015, 09:38 PM
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New Member
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QUOTE(fruitie @ Oct 2 2015, 09:32 PM) Yeah, it is so troublesome. I'll just pay my UniFi at Sam's Groceria using my Wise Card. i just call CS ask for my Aug cash back, the CS told me the cash back need to calculate manually and post it.  It might be delay and probably will only shows on Oct statement.  I think cash back for TM probably gone if that is the case.  |
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fruitie
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Oct 2 2015, 09:48 PM
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Rise and Shine
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QUOTE(jgjy87 @ Oct 2 2015, 09:38 PM) i just call CS ask for my Aug cash back, the CS told me the cash back need to calculate manually and post it. It might be delay and probably will only shows on Oct statement. I think cash back for TM probably gone if that is the case. We are a bunch of unlucky first timers. |
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jgjy87
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Oct 2 2015, 09:54 PM
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New Member
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QUOTE(fruitie @ Oct 2 2015, 09:48 PM) We are a bunch of unlucky first timers. Probably UOB Credit Card senior manager following this trade and implement this new practice / or overflow of new credit card application this few months |
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sj0217
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Oct 2 2015, 10:40 PM
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QUOTE(jgjy87 @ Oct 2 2015, 09:38 PM) i just call CS ask for my Aug cash back, the CS told me the cash back need to calculate manually and post it. It might be delay and probably will only shows on Oct statement. I think cash back for TM probably gone if that is the case. Transaction on August but cash rebate on Oct statement, 2 months only reflected.. |
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!@#$%^
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Oct 2 2015, 10:41 PM
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QUOTE(jgjy87 @ Oct 2 2015, 09:38 PM) i just call CS ask for my Aug cash back, the CS told me the cash back need to calculate manually and post it. It might be delay and probably will only shows on Oct statement. I think cash back for TM probably gone if that is the case. QUOTE(fruitie @ Oct 2 2015, 09:48 PM) We are a bunch of unlucky first timers. stone age or what? still need to calculate manually. perhaps it's a blessing in disguise my vox got rejected.  |
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karcity
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Oct 2 2015, 11:04 PM
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UOB still the same. Bad to worse services. I never regret that I cancelled off my one card. When someone promoting PRIV in this thread when it is just launch, I was thinking... "WhAt the hell!". I have really bad experience with uob in the past ESP they refused to waive my AF eventhough I spend 300k in that year!
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onlinepaycheck
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Oct 2 2015, 11:10 PM
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i think it's late posting. Looking back at Sept bill, rebates posted Sept 03 on my bill
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tenchi0205
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Oct 2 2015, 11:20 PM
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UOB One Plat n Privmile Plat are share credit limit?
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leo_kiatez
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Oct 2 2015, 11:49 PM
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QUOTE(onlinepaycheck @ Oct 2 2015, 11:10 PM) i think it's late posting. Looking back at Sept bill, rebates posted Sept 03 on my bill You tried before bill payments at posonline & get rebate? |
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onlinepaycheck
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Oct 3 2015, 12:02 AM
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QUOTE(leo_kiatez @ Oct 2 2015, 11:49 PM) You tried before bill payments at posonline & get rebate? I mean other online rebates. Not TM.... |
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