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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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jack2
post Jun 22 2023, 03:38 PM

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QUOTE(Piers @ Jun 22 2023, 02:15 PM)
email them and let them call you instead:
customercare@maxis.com.my
make CS fight for their kpi 😁

user posted image
*
i went to store already. but still haven't received sms to confirm YES
Piers
post Jun 22 2023, 06:19 PM

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QUOTE(jack2 @ Jun 22 2023, 03:38 PM)
i went to store already. but still haven't received sms to confirm YES
*
congrats! using hotlink for data (light user) and it works great
jack2
post Jun 22 2023, 08:13 PM

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QUOTE(Piers @ Jun 22 2023, 06:19 PM)
congrats! using hotlink for data (light user) and it works great
*
Yes, I finally decided to use PANTAS for data that without validity until fully used.

Strange, until now I haven't received any SMS to confirm with me if I am going to port out.

Update: 9.00pm
Just received SMS from YES. Once I sent my confirmation of "Yes", my YES signal is off within 5 mins. So fast... haha

I used YES for more than 2 years but data connection quality drops ...

This post has been edited by jack2: Jun 22 2023, 09:16 PM
YoungMan
post Jun 22 2023, 09:17 PM

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QUOTE(jack2 @ Jun 22 2023, 08:13 PM)
Yes, I finally decided to use PANTAS for data that without validity until fully used.

Strange, until now I haven't received any SMS to confirm with me if I am going to port out.
*
Try to call your existing telco to check port out request.
Piers
post Jun 22 2023, 09:36 PM

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QUOTE(jack2 @ Jun 22 2023, 08:13 PM)
Update: 9.00pm
Just received SMS from YES. Once I sent my confirmation of "Yes", my YES signal is off within 5 mins. So fast... haha
*
that was fast, digi took almost 24hrs for the whole process lol...
btw is hotlink volte activate by default?
Chumpy
post Jun 23 2023, 09:01 AM

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QUOTE(Piers @ Jun 22 2023, 09:36 PM)
that was fast, digi took almost 24hrs for the whole process lol...
btw is hotlink volte activate by default?
*
Mine not activated by default. Ding dong here and there and their CS trying to educate me how VOLTE and VOWIFI works. Keep telling me that to turn on the setting on my phone, ask me to check network setting while i know they need to activate it on their side. At last their network tech contact me and verified what phone i'm using for them to activate it. mega_shok.gif doh.gif
Piers
post Jun 23 2023, 10:36 AM

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QUOTE(Chumpy @ Jun 23 2023, 09:01 AM)
Mine not activated by default. Ding dong here and there and their CS trying to educate me how VOLTE and VOWIFI works. Keep telling me that to turn on the setting on my phone, ask me to check network setting while i know they need to activate it on their side. At last their network tech contact me and verified what phone i'm using for them to activate it.  mega_shok.gif  doh.gif
*
tough experienced trying to get this service from m 🙈
jack2
post Jun 23 2023, 10:24 PM

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QUOTE(Chumpy @ Jun 23 2023, 09:01 AM)
Mine not activated by default. Ding dong here and there and their CS trying to educate me how VOLTE and VOWIFI works. Keep telling me that to turn on the setting on my phone, ask me to check network setting while i know they need to activate it on their side. At last their network tech contact me and verified what phone i'm using for them to activate it.  mega_shok.gif  doh.gif
*
actually why wanna activate VOLTE? Using our data to make/receive calls?

This post has been edited by jack2: Jun 23 2023, 10:24 PM
ckh6003
post Jul 2 2023, 05:08 PM

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QUOTE(jack2 @ Jun 23 2023, 10:24 PM)
actually why wanna activate VOLTE? Using our data to make/receive calls?
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For a better quality voice calls and using 4G internet while you are on calls
omega10
post Jul 11 2023, 07:32 PM

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Hi everyone,
May I know when can I port out for a newly registered Hotlink postpaid line?
Thank you very much.
ezekieldavidchong
post Jul 18 2023, 07:44 PM

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QUOTE(omega10 @ Jul 11 2023, 07:32 PM)
Hi everyone,
May I know when can I port out for a newly registered Hotlink postpaid line?
Thank you very much.
*
i think after 1 month of usage
port oy to where
Celcom?
can contact me if around KL area

This post has been edited by ezekieldavidchong: Jul 18 2023, 07:47 PM
westlife
post Jul 24 2023, 09:04 AM

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Port-in No: Yoodo (Prepaid)
Port-to: Hotlink Prepaid

23 July 2023 11:10pm - submitted port-in request at Hotlink

24 July 2023 8:04am - received Yoodo's email to confirm port-out. Clicked it immediately to confirm.

user posted image
user posted image

now see how fast it will port over to hotlink. tongue.gif

Updated: ported successfully around 2pm.

This post has been edited by westlife: Jul 24 2023, 03:10 PM
Piers
post Jul 24 2023, 02:49 PM

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QUOTE(westlife @ Jul 24 2023, 09:04 AM)
Port-in No: Yoodo (Prepaid)
Port-to: Hotlink Prepaid

23 July 2023 11:10pm - submitted port-in request at Hotlink

24 July 2023 8:04am - received Yoodo's email to confirm port-out. Clicked it immediately to confirm.

user posted image
user posted image

now see how fast it will port over to hotlink. tongue.gif
*
how you break through hotlink's error website?🙊
westlife
post Jul 24 2023, 03:10 PM

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QUOTE(Piers @ Jul 24 2023, 02:49 PM)
how you break through hotlink's error website?🙊
*
No. I did not manage to. I port it at hotlink dealer.
YoungMan
post Jul 24 2023, 04:24 PM

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QUOTE(westlife @ Jul 24 2023, 03:10 PM)
No. I did not manage to. I port it at hotlink dealer.
*
No wonder so fast. Even if you can do from the website, still need to wait for sim to arive.

westlife
post Jul 24 2023, 04:39 PM

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QUOTE(YoungMan @ Jul 24 2023, 04:24 PM)
No wonder so fast. Even if you can do from the website, still need to wait for sim to arive.
*
Yes correct.
Piers
post Jul 25 2023, 12:20 AM

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QUOTE(westlife @ Jul 24 2023, 03:10 PM)
No. I did not manage to. I port it at hotlink dealer.
*
which outlet you visit?
westlife
post Jul 25 2023, 03:59 PM

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QUOTE(Piers @ Jul 25 2023, 12:20 AM)
which outlet you visit?
*
Online dealer at Shopee.
cheesyman
post Jul 27 2023, 02:57 PM

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Sorted

This post has been edited by cheesyman: Jul 27 2023, 04:06 PM
hiphopboy96
post Aug 5 2023, 05:44 PM

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Existing hotlink user unable to port in 2nd mobile number using official website(Showing Invalid ID and phone number). Believe it or not, you can try it yourself. Try key in your wrong ID to receive sms from maxis. Only new maxis user able to switch to hotlink using website for first time.🤭🤭🤭

This post has been edited by hiphopboy96: Aug 6 2023, 02:12 PM

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