A disappointing and frustrated day.
Today the contractor come my house to install my ME aircond, suppose i should be very happy on that, however is a nightmare for me.
My house aircond copper was concealed one, is a 0.6mm thickness pipe that suitable for RA410 gas. However due to not long enuf, they have to extend the copper pipe by welding on the existing pipe.
One thing they really surprise me was how they test the concealed pipe whether block or not is by blow the tube using their mouth
I really not confident for the method they used, i suppose they are better way to test it. So they continue to weld the pipe and install in door and out door unit. After they welded and bend the pipe, they not even test it again. So, i have nothing to say but 'trust' them.
Upon finished installation, turn ON the aircond, i felt very weird, the coldness is not what i expected, is just slightly colder than ambient despite they set 16'C on 1st run, so they told me run it for 1 hour only turn OFF. They check the aircond (both in door and out door) is running then they just finished the job and go back. After they back, roughly 15 minutes, i still not feel the coldness that suppose to be. I sense something wrong there, so i check the outdoor unit, i saw the fan turn OFF itself after 2-3 minutes run. When the fan is running, i check the air blow out is not hot at all, is just at ambient temp, so i suspect the compressor is not working at all.
I called back that contractor immediately, they promised settle for me by today. After 2 hours they came back and check for me. They said the copper pipe is OK (I dun know how they check without dismantle anything), then wiring OK. They check the compressor gas pressure and everything, can't find the root cause. Then they called to their boss, their boss just order them 'remotely'. That time adi 7:30pm, i adi cooked my meal so i just have dinner with my wife in the dinning room, after i go out to see again. WTF, they open up my outdoor unit and i saw they spray water into the unit. I ask them what problem, they said the compressor motor is too hot so it cut off itself, the gas inside is low, and due to compressor cut off, they can't pump in the gas, so they spray water to cool down, hopefully can pump in the gas when the compressor start running. I really speechless at that moment. They are just electrician, not ME service man, and they are not open the unit with proper procedure, out of 4 screw on the grill panel, they just open 2 of them and pry off the casing at one end to check, it made a big dent on the casing and grill, really heart breaking.
The outcome is they have no idea how to fix it, and said it need to wait for ME to check, if is not ME fault, they will only check the piping again.
I'm really angry with them now, no matter the unit got problem or not, i won't accept that outdoor unit anymore, instead i will ask for a replacement for that.
Now the aircond is installed but i can't use, how frustrated for that.
Anyway, the good news is, the aircond total price is 1.9k, and i only paid RM100 for deposit only. If they really don't want to replace a new unit for me, I WILL NOT PAY THE REST TO THEM.