Went to the branch to ask how they define the '1st year " fee waiver ie 1st year from issue of the new ATM cum debit card or 1st year from the date the account was open ?

BM also not sure, so called HQ , after long time talking on the phone, she said... 1st year free is from date of opening of account . So, for me, fee will be chargeable by early Nov when it will considered as going into year 2.

So, yeah, going to close account tomorrow.

This post has been edited by ??!!: Oct 27 2016, 12:53 AM

Well seeing that's the way, good luck charging me with rm0 inside. Lol. I won't be able to make it back in time to close account so I decided to leave it empty

That's y they offer free MEPS withdrawal as long as u bank in fresh fund of 1500

The calculative ones still don't want it because withdrawing at a local bank's ATM will incur an upfront cost of RM4.24. I don't understand why but I guess they have their reasons. And of course another reason is because many think from their point of view that everyone lives in the city but there are still many who don't and the closest Standard Chartered Bank branch is probably an hour away. If anything goes wrong with the account and for whatever reason they must settle it at a physical branch, all the so-called savings is probably gone with just a return trip to the branch office. So yeah, Standard Chartered is not for everyone.

This post has been edited by MilesAndMore: Oct 27 2016, 09:47 AM

I thought you need to maintain min RM20 in the True save account which is linked to True Transact.
If so, they can deduct from the true save acct
i tried withdraw via atm or online..die die must maintain the RM20.

Just transfer to true transact, then transfer it out. That's how I make both of them RM0.

This post has been edited by Ramjade: Oct 27 2016, 01:08 PM

Hmm...tried that...tak boleh leh.
True transact balance can be RM0. not true Save.

Anyway, closed account already.

Did they ask you why did you close?

No questions asked. Buat macam ..couldn't care less.

The present staff at the branch I go to , are a sorry batch.
Dealing with them makes one want to give award to our govt departments.

I thought ambank will have customer retention program/ask survey why close account.

This post has been edited by Ramjade: Oct 27 2016, 06:35 PM

I got a different black and white reply from AmBank. From the reply i received, come Nov 2016 is considered as first year (as i said in my earlier post) for those who opened the True by AmBank before Nov 2016 or in Nov 2016. Nov 2017 is considered as second year.


Customer retention for credit card ? Yes. Customer retention for company current account ? Yes. Customer retention for corporate account ? Yes. Customer retention for PB customer ? Yes but even this is rare. Customer retention for savings account ? No. It's not just AmBank but pretty much all banks do not give a hoot.

Those poor souls are confused themselves. telling me wrong info.
But nvm, had not much use of the account anyway, so just closed account.
Cerita habis.

Ok, both of you are talking about JustOne Personal Account (https://www.sc.com/my/save/savings-justone-personal.html).

1. So, does Standard Chartered offer Basic Saving Account? Correct me if I am wrong, perhaps, this Basic Saving Account does not have free IBG and IBFT.


2. How does free IBG and IBFT work? Which one is correct?
a) When we use SC online website to transfer money via IBG or IBFT, no fee is being charged. Or,
b) IBG or IBFT fee is being charged, at the point of transfer. But, the fee will be refunded, by the end of the month.


3. Do we need to pay annual fee for JustOne Personal Account, if we choose to have the debit card?


4. What is the minimum amount of money needed to open this saving account?


5. What is the minimum balance that must be maintained for this saving account, without incurring any penalty fee?


6. When I open JustOne Personal Account, I will have both JustOne Personal Savings Account and JustOne Personal Current Account, with separate account number, right?


7. If I only need free IBFT without free ATM MEPS withdrawal, I do not need to transfer RM 1500 to JustOne Personal Current Account, right?


Thank you for the information.

1) Yes, SCB do offer BSA and nope, it do not have free IBG and IBFT

2) (a)

3) Nope, but if they insist to, point them to the t&c

4) RM 1,500 , not sure you can nego lower amount or not, but I opened the account with that amount

5) Nil, zero, you can withdraw every single sen and leave it blank (of course you must make it active at least once a year to prevent closure of account :lol)

6) Yes

7) Yes, free IBG and IBFT is by default, just that with monthly 1500 deposit, you get extra interest rate and free MEPS and HOUSe withdrawal

1. All banks have that (Basic Saving Account). From what the bank officer told me, most of Standard Chartered accounts have free transfer. But I choose JustOne as it is mentioned in their features.

2a) When we use SC online website to transfer money via IBG or IBFT, no fee is being charged.

3. Nope. Account is FOC even with debit card.

4. They told me RM1500 but I managed with RM200. Someone even managed with RM0.

5. RM0

6. Yes. Thats's right

7. No need. Just transfer money from JustOne Personal Savings Account > JustOne Personal Current Account and IBFT out from there.

Thank you for your informative reply, AIYH and Ramjade.

1. So, we cannot open just JustOne Personal Savings Account, right? In other words, it is a combo account, similar to Ambank True Savers and True Transact Account.


2. Which account should I transfer money from, to get free IBG and IBFT? JustOne Personal Savings Account, or JustOne Personal Current Account, or both of them?


3. JustOne Personal Current Account is not really current account, right? In other words, we do not get a chequebook for this current account.

For real current account, a half yearly service fee of RM10.60 is levied on current accounts, if the minimum monthly average balance falls below RM1,000 from 1 Jan to 30 Jun and 1 Jul to 31 Dec. I hope that the half yearly service fee is not applicable to JustOne Personal Current Account.


4. As long as we keep JustOne Personal Account active (at least one transaction per year), there is no other fee we should pay, right?


If that is really the case, it is really a fuss-free saving account, for us to enjoy free IBFT.

Thanks again.

This post has been edited by kart: Oct 28 2016, 11:46 PM

1. Yup. It's a combo.

2. To be safe JustOne Personal Current Account. I forgot already whether the JustOne Personal Savings Account have free IBG/IBFT.

3. Actually it is. You can get a cheque book if you asked for it. The bank worker asked me "Do you want a chequebook for your account?"

4. That's right.

For real current account, a half yearly service fee of RM10.60 is levied on current accounts, if the minimum monthly average balance falls below RM1,000 from 1 Jan to 30 Jun and 1 Jul to 31 Dec.

I hope that the half yearly service fee is not applicable to JustOne Personal Current Account.

Yeah, I agree with you, Ramjade. We only want free IBFT. Getting a chequebook we do not want is pointless. And, it is risky, if we accidentally lose the chequebook.

This post has been edited by kart: Oct 28 2016, 11:53 PM

Don't worry. As mentioned by others it is free.

Free IBG and IBFT is always there whether or not you make a deposit into your JustOne Personal Current Account.