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 True by AmBank

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mamamia
post Oct 19 2016, 12:20 PM

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QUOTE(edwardccg @ Oct 19 2016, 11:31 AM)
I stay in cheras, the closest SCB branch to me is the SCB Saadiq.
Can we open Just one personal account there?

I saw this branch is not listed in the drop down in the Online Applications.

If I apply online, do I need to visit branch or everything can be done online (like deposit the minimum deposit, delivery of the debit card)
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U still have to go to branch even u apply online.. The online application no use 1.. Nobody will call u
edwardccg
post Oct 19 2016, 12:23 PM

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QUOTE(mamamia @ Oct 19 2016, 12:20 PM)
U still have to go to branch even u apply online.. The online application no use 1.. Nobody will call u
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I see. same with the TruebyAmbank, still need to visit branch after that.

TSMilesAndMore
post Oct 19 2016, 09:05 PM

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QUOTE(AIYH @ Oct 19 2016, 07:37 AM)
oo, even if you deposit early of the month, they will still charge you then only refund at the end of month too?
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Yes. They will always deduct the fee from your account balance first and only refund to you at the end of the month which you'll see all the refunds on the first day of every month.


QUOTE(edwardccg @ Oct 19 2016, 11:31 AM)
I stay in cheras, the closest SCB branch to me is the SCB Saadiq.
Can we open Just one personal account there?

I saw this branch is not listed in the drop down in the Online Applications.

If I apply online, do I need to visit branch or everything can be done online (like deposit the minimum deposit, delivery of the debit card)
*
Saadiq has a Saadiq JustOne personal account too and the features are the same as the normal JustOne personal account (bonus profit, they call it interest in conventional banking, fee-free MEPS cash withdrawals, free online instant transfer/IBG etc). I have three JustOne accounts (Personal JustOne Account, Preferred JustOne Account and Saadiq Personal JustOne Account).


QUOTE(edwardccg @ Oct 19 2016, 12:23 PM)
I see. same with the TruebyAmbank, still need to visit branch after that.
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Did you have an active AmBank account when you opened the True by AmBank account ? I already have an AmBank Islamic Basic Savings Account when I opened my True by AmBank account online and everything was couriered to me and I did not have to visit the bank branch anymore. Activation of the True by AmBank debit MasterCard was done with just a phone call to their call centre.
kart
post Oct 19 2016, 09:42 PM

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QUOTE(cklimm @ Oct 18 2016, 12:11 AM)
True by Ambank is landing another blow on their customers:

http://www.ambank.com.my/eng/announcements...cf4db4a7e9e5e8e
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Thank you for the information.

I need another Ambank saving account, to replace my True Savers and True Transact account.

Which Ambank saving account is better? Ambank Basis Saving Account, or Basis Saving Account-I?
Ramjade
post Oct 19 2016, 09:46 PM

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QUOTE(kart @ Oct 19 2016, 09:42 PM)
Thank you for the information.

I need another Ambank saving account, to replace my True Savers and True Transact account.

Which Ambank saving account is better? Ambank Basis Saving Account, or Basis Saving Account-I?
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Why do you ambank account. Other bank offer better benefits.
edwardccg
post Oct 19 2016, 10:19 PM

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QUOTE(MilesAndMore @ Oct 19 2016, 09:05 PM)

Saadiq has a Saadiq JustOne personal account too and the features are the same as the normal JustOne personal account (bonus profit, they call it interest in conventional banking, fee-free MEPS cash withdrawals, free online instant transfer/IBG etc). I have three JustOne accounts (Personal JustOne Account, Preferred JustOne Account and Saadiq Personal JustOne Account).

Did you have an active AmBank account when you opened the True by AmBank account ? I already have an AmBank Islamic Basic Savings Account when I opened my True by AmBank account online and everything was couriered to me and I did not have to visit the bank branch anymore. Activation of the True by AmBank debit MasterCard was done with just a phone call to their call centre.
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I do not have ambank account when i open True, so have to visit branch.
Anyway, thanks for the information about saadiq just one is same same except the term.

I have SCB cc, wonder if I can open the account online (conventional) without need to visit branch.

kart
post Oct 20 2016, 10:01 PM

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QUOTE(Ramjade @ Oct 19 2016, 09:46 PM)
Why do you ambank account. Other bank offer better benefits.
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The only ATM near my house is Ambank ATM.

My saving is in Maybank eGIA, similar to most of you all.
Ramjade
post Oct 20 2016, 10:14 PM

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QUOTE(kart @ Oct 20 2016, 10:01 PM)
The only ATM near my house is Ambank ATM.

My saving is in Maybank eGIA, similar to most of you all.
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Recommend you use SCB for withdrawing instead of ambank. Just need to put rm1500 inside SCB Just One (not sure SA/current). After that just transfer it out since SCB JustOne have free IBFT and IBG.
TSMilesAndMore
post Oct 21 2016, 01:33 AM

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QUOTE(kart @ Oct 20 2016, 10:01 PM)
The only ATM near my house is Ambank ATM.

My saving is in Maybank eGIA, similar to most of you all.
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There could be a way to get around the annual fee. What you need to do is to open a non-fee Basic Savings Account and cancel and True by AmBank debit MasterCard. The only fuss of course is that you need to transfer money out from your True Account online to your Basic Savings Account before you can withdraw the money. However do note that you only get 8 free ATM cash withdrawals a month.
mamamia
post Oct 21 2016, 07:13 AM

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QUOTE(Ramjade @ Oct 20 2016, 10:14 PM)
Recommend you use SCB for withdrawing instead of ambank. Just need to put rm1500 inside SCB Just One (not sure SA/current). After that just transfer it out since SCB JustOne have free IBFT and IBG.
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Must transfer to current account. Rm1500 fresh fund is just to give u free meps withdrawal. If u don need that, u no need to bank in 1500.

Free IBFT n IBG is the feature without tnc
aeiou228
post Oct 21 2016, 09:29 PM

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Just received SMS that there will be RM10.60 annual fee from second year onwards

This post has been edited by aeiou228: Oct 21 2016, 09:31 PM
TSMilesAndMore
post Oct 21 2016, 09:35 PM

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In the email regarding the new annual fee being introduced to True by AmBank debit MasterCard today, it says that if your True by AmBank debit MasterCard is also linked to a non-fee Basic Savings or Basic Current Account, there shall be no annual fee.
kart
post Oct 22 2016, 09:13 AM

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^
Now, I am confused with Ambank's statement, saying that:"if your True by AmBank debit MasterCard is also linked to a non-fee Basic Savings or Basic Current Account, there shall be no annual fee.".

If we open an Ambank non-fee Basic Saving Account, we would get an AmBank Debit MasterCard. So, the only way to get a TRUE Debit MasterCard is to open both TRUE Transact Account and TRUE Savers Account.

Referring to the Ambank's Statement, to waive the annual fee of the TRUE Debit MasterCard, the account owners of TRUE Transact Account and TRUE Savers Account must also open an Ambank non-fee Basic Saving Account and link the debit card to the basic saving account. As such, that person will not get an AmBank Debit MasterCard.

Then again, that person would have 3 account numbers, and that is a hassle to manage, right?
SUSlowya
post Oct 24 2016, 09:03 AM

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QUOTE(edwardccg @ Oct 18 2016, 10:20 PM)
wow.
Thanks for the info.

After my Ambank 4.2% FD due on end Oct and transferred out, I will close it too
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that annual fee is applied for debit card, how does it affect your FD? rclxub.gif

u can still maintain saving account without a debit card, i think just need to do 1 transaction (deposit/withdraw) per year to remain active.

This post has been edited by lowya: Oct 24 2016, 09:09 AM
edwardccg
post Oct 24 2016, 06:50 PM

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QUOTE(lowya @ Oct 24 2016, 09:03 AM)
that annual fee is applied for debit card, how does it affect your FD?  rclxub.gif

u can still maintain saving account without a debit card, i think just need to do 1 transaction (deposit/withdraw) per year to remain active.
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If i close my true now. I have have to issue banker cheque for my fd at around rm5.3

I want to deposot the fd to truetransact first then ibg to my other saving then only close the true account.

This post has been edited by edwardccg: Oct 24 2016, 06:51 PM
knight
post Oct 26 2016, 10:39 PM

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I already raised this issue and as a case for them to look into. Now they are considering and deciding to charge or not charge.

I tell them, I use it as an ATM only. In this case, you want to charge me annual fee for the functionality of the Debit. Can I cancel it? Well, canot. So why I get charge for this. Talking quite long on the phone, wasted quite alot of my time talking to a noob operator.

Well, as for now, you guys just wait la. If still charging I will close the account. I use to for transaction only.
Ramjade
post Oct 26 2016, 10:46 PM

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QUOTE(knight @ Oct 26 2016, 10:39 PM)
I already raised this issue and as a case for them to look into. Now they are considering and deciding to charge or not charge.

I tell them, I use it as an ATM only. In this case, you want to charge me annual fee for the functionality of the Debit. Can I cancel it? Well, canot. So why I get charge for this. Talking quite long on the phone, wasted quite alot of my time talking to a noob operator.

Well, as for now, you guys just wait la. If still charging I will close the account. I use to for transaction only.
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Bro already black and white. Of course they will charge. Better I close it before they change their mind some more. After all I never use true any more.
knight
post Oct 26 2016, 11:25 PM

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QUOTE(Ramjade @ Oct 26 2016, 10:46 PM)
Bro already black and white. Of course they will charge. Better I close it before they change their mind some more. After all I never use true any more.
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Yes, It's black and white after I saw in their page. But we are forced to use their debit card which I never use it also.

Do you know you can make your monthly payment FOC using the transact account? I put some big amount in there and pay my bills and credit cards from other bank. Anyway, 10sen is money also.
Ramjade
post Oct 26 2016, 11:28 PM

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QUOTE(knight @ Oct 26 2016, 11:25 PM)
Yes, It's black and white after I saw in their page. But we are forced to use their debit card which I never use it also.

Do you know you can make your monthly payment FOC using the transact account? I put some big amount in there and pay my bills and credit cards from other bank. Anyway, 10sen is money also.
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If you want the free one, go for Standard Chartered JustOne. Free IBFT, Free card. Yes 10 sen is money that is why I open Just One (it have free IBFT which is worth > free IBG)
TSMilesAndMore
post Oct 27 2016, 12:21 AM

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QUOTE(knight @ Oct 26 2016, 11:25 PM)
Yes, It's black and white after I saw in their page. But we are forced to use their debit card which I never use it also.

Do you know you can make your monthly payment FOC using the transact account? I put some big amount in there and pay my bills and credit cards from other bank. Anyway, 10sen is money also.
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From my understanding, come Nov 2016 is considered as first year and every True by AmBank debit MasterCard will get their annual fee automatically waived next month. They will only start charging annual fee from Nov 2017.

Anyway, according to the email they sent to all True by AmBank customers. If your True by AmBank debit MasterCard is also linked to a non-fee basic savings account, the annual fee for the debit card will be waived. So, if you must use this True by AmBank account and do not want to pay for the debit card annual fee, you might want to consider opening a basic savings account and link it to your True by AmBank debit MasterCard.


QUOTE(Ramjade @ Oct 26 2016, 11:28 PM)
If you want the free one, go for Standard Chartered JustOne. Free IBFT, Free card. Yes 10 sen is money that is why I open Just One (it have free IBFT which is worth > free IBG)
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Standard Chartered is not for everyone due to limited branch presence.

This post has been edited by MilesAndMore: Oct 27 2016, 12:21 AM

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