Well I am happy with my AW13R3. New BIOS released by the way.

Welp, time to open a tribunal case against Dell to get me refund.

Up till now no response from customer support.

i wonder how will it go.

Wish me luck i suppose..

Do update us over here on the progress!

Yes, seems like the old one is just as bad, or worst. Some people solve it by re-pasting it in the past, but do you want to buy a new laptop and go thru the trouble?

Yes, seems like the old one is just as bad, or worst. Some people solve it by re-pasting it in the past, but do you want to buy a new laptop and go thru the trouble?

If it's actually "solvable" per se, I'd take the risk and go for it actually... 😅 Worth a try, as it's still cheaper than a new 8th gen 1070.

Is there anything else I should watch out for?

Depend on your luck. My first unit had problem and Dell sent a replacement unit for me. Now my 2nd unit also had problem. Today Dell Engineer visit me again to exchange heat sink / fan and motherboard   

Bruh, undervolted -0.150V and still can get to 100 degrees...

For now, underclock to 3.3GHz while playing games still can reach 90degress.     

Depend on your luck. My first unit had problem and Dell sent a replacement unit for me. Now my 2nd unit also had problem. Today Dell Engineer visit me again to exchange heat sink / fan and motherboard   

Hopefully will be trouble free after this visit   

Good evening ladies and gents, need a sanity check here...

I'm looking at getting an Alienware 15R3 with the 7820HK + 1070 (new old stock) ... Should I be worried about the thermal issues with this combination?

Me too. I’m reluctant to update the bios since it is working fine.

My laptop keep on doing hardware check (Fan check) every so often when i start my laptop. This been happening for last 2 weeks. Even after waking from hibernating, the hardware check will appear. Talked to the support and agree to replace fan, heatsink and motherboard. Today Dell 'engineer' came and replace heatsink and motherboard. Ran Rise of Tomb Raider bancmark, so far so good. Will continue testing.

What shocked me is how these so called engineer dont even bother to clean the old thermal paste on the GPU and CPU. 3 engineer so far. The first one just remove old heatsink and just slap in the replacement heat sink (WTF?). The 2nd didn't even bother until i ask him to clean the old one. The third engineer put thermal grizzly that i bought and didnt remove the stock thermal paste on the new replacement heatsink     

Dell arrange an experience engineer for me. He was 6 years with Dell. He clean up original thermal paste with proper tools & cleaner before repaste thermal grizzly. He told me that motherboard was cause AW15r4 overheat issue, repaste thermal paste & change heat sink won't solve this problem. He also told me that don't upgrade BIOS in any case. This will cause motherboard problem. Another thing I noticed that my default motherboard was production in 02/2018 and the replacement motherboard was production in 04/2018. I think that was difference batch of motherboard and 02/2018 version may have overheat issue. So far my AW overheat issue had been solve, idle 45-50c and 80c while gaming.

We also had short discussion about Dell G7. He told me that Dell G7 don't have overheat issue, the common issue for G7 is keyboard problem. So if somebody looking for Gen 8th i7 + GTX1060, G7 should be good choice.   

Well I am happy with my AW13R3. New BIOS released by the way.

What's your system spec and which bios version you're using?

My problem with the AW13R3 is that the belakang parts are super fragile, dah dua kali some of the vents patah (luckily complete cover well, cover that) but my previous Alienware never had anything physically patah before.