i did not have to pay 1st month for the mnp when i port, today the sms comes and show last month i paid 35.15 including stamp duty.

yeah me from kuching. i went to the regional office after work because it was stated in celcom's website that the opening hours is 8am - 7pm. However when i reached there at 540pm, it was closed already. so i had to go to blue cube that opens until 10pm.

My first bill. Auto debit with credit card. MNP from maxis. Pay nothing on registration.

This post has been edited by ichigo79: May 15 2015, 03:43 PM


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Finally on board in Celcom after waiting since Tuesday evening.

LTE speed is pretty good in FIZ 3 area.

is this the place to complain about telco? http://www.cfm.org.my/

Wow just got ported from Hotlink to Celcom in less than 24 hours! Done in Setia Walk Bluecube. No upfront payment, no RM10/RM5 SIM card scam.

Imgur album of notifications: http://imgur.com/a/ByhSJ

Sequence of events:

14/5 ~1700 Visit Blue Cube Setiawalk to request MNP. Fill in form and new SIM card received.
14/5 1722 Email from Celcom Customer Service stating order received.
14/5 1751 SMS from Celcom stating port request received.
15/5 1449 SMS from Maxis stating release of number.
15/5 1451 SMS from Celcom stating MNP success and standby for SIM swap notification.
15/5 ~1512 Signal lost from Maxis SIM card. Did not receive any notification to swap SIM card whatsoever. Swapped to Celcom SIM and start using.

It is indeed true Celcom fallback all the way to 3G whenever LTE signal is not strong (Maxis usually can tahan at H or H+, I don't think I've seen the 3G icon before ). I only start to get LTE signal at Setiawalk by *#*#INFO#*#* and selecting "LTE/WCDMA Only". But so far so good outside from Setiawalk (that place notorious for bad signal, but Maxis can get LTE easily )

EDIT: Maybank2U TAC request no problem without additional action.

This post has been edited by DJFoo000: May 15 2015, 06:28 PM

damn..... i shld have go to setiawalk. zzzzzzzzzzzz

just mnp from hotlink to celcom38
let's see how many days i have to wait

Guy,

Want to check about the "Carry Forward Unused Internet". In the T&C it stated that "You can continuously carry forward your unutilized Internet provided you are active with FIRST™ Basic 38 plan.;You can carry forward a maximum amount equivalent to your Internet’s plan’s quota, i.e 3GB."

From the statement, I'm confuse. Let say in April I'm only utilize the Internet of 1GB that mean I have another 2GB left. So in May my internet quota refresh and I get to use 3GB + 2GB?? This can't be true if based on second statement. Correct me if I'm wrong.

This post has been edited by hjh87: May 15 2015, 07:28 PM

that's right

Then what the point they putting this statement in?? Cause I will get a 3GB every month then still the previous month un-utilize internet can't be carry forward.

i mean you may carry forward a maximum of 3gb as u mentioned. if april you still have balance of 2gb, then may you will get 3gb (new cycle) + 2gb (carry forward)

Oh ok, so max I can carry total of 3GB + 3GB. Ok, now that make sense. Thanks for the clarification.

First month: 2GB left
2nd month: 2GB + 3GB
Let's say for 3rd month u only use 1GB. So u have left 4GB. U r entitled to carry forward only 3GB into your 4th month. Geddit?

Current port-in progress

14/5 6PM: Filled and handed in form at Blue Cube
15/5 5PM: Received email from Celcom stating order received

Still waiting for SMS...not even one. And I am already almost out of credit and left with no data for my Tunetalk account because I didnt expect it to take this long for porting over.

Yup, I understand now. The carry forward internet can not exceed the given quota. Get it now thanks .

I also got the sim from there yesterday. Service quite fast since no customer lol.

Got sim around 8pm, paid my outstanding bill to old telco at 9pm.
Today around 6pm recieved all the port in msg.
Can use new sim around 10min afterwards.

So far, good. From puchong to shah alam, all the way maintain 4g. Im quite impressed to be honest.
I feel that its way, way faster than Umobile 4g.

next location nearby kl is at aeon setiawangsa right?starting by 15/5

Online bill statement? I have received an SMS telling me that internet was carried forward which mean it's my billing cycle but i don't recieve the e-mail bill statement? I already opted for e-statement.

if MNP no need stamp duty right