just wondering whether it is possible to subscribe to auto-pay with Amex card? If not, can i manually pay the bill with amex card?

Oh. In that case, if I want to pay on weekends only, is it possible to pay manually over OCS portal or any online channels? Or must go to service center/dealers to pay?

Every user will automatically get registered for OCS portal right?

Went to Blue Cube yesterday to sign up for First38. So far still haven't gotten any SMS from Tunetalk or Celcom.

I didn't have to pay anything yesterday but the lady told me that I would be charge advance payment, stamp fee & pro-rated commitment fee on my first bill.

Now I don't quite understand what is the advance payment for. I know some users have mentioned that the advance payment paid during sign up will be used to pay for the first bill. And some users having to pay RM40.30 only on first bill.

Since I didn't pay any advance payment, shouldn't my first bill be only pro-rated (commitment for 15 May 2015 to billing date) & stamp fee? Why the extra RM38 advance payment? Is it like a deposit or did they told me the wrong info?

just called celcom cs to check on my port-in status, they told me they have not received the application for it yet.
dont know why blue cube taking so long.

yeah me from kuching. i went to the regional office after work because it was stated in celcom's website that the opening hours is 8am - 7pm. However when i reached there at 540pm, it was closed already. so i had to go to blue cube that opens until 10pm.

Current port-in progress

14/5 6PM: Filled and handed in form at Blue Cube
15/5 5PM: Received email from Celcom stating order received

Still waiting for SMS...not even one. And I am already almost out of credit and left with no data for my Tunetalk account because I didnt expect it to take this long for porting over.

Finally after three days

14/5 6PM: Filled and handed in form at Blue Cube
15/5 5PM: Received email from Celcom stating order received
16/5 1AM: Receive sms stated number release by Tunetalk. Both tunetalk sim and celcom sim no network
16/5 10AM: Still no network, called CS and they said in progress
16/5 8PM: Still no network
16/5 10PM: Just decided to reset network settings on phone then suddenly on celcom network.

Almost one whole day no network, feel so handicapped

Update: Just contacted CS live chat. The person taught me how to enter international number and how to send sms I understand that they have to cover all angles before issuing report lah. However, she also told me to try to enter 131 before the mobile number to send international sms. eg. SMS to australia would be "131(61)4-12345678" Wonder where did this come from? I did give it a try but also cannot.
Finally after much convincing from me that it should not be a number issue, she submitted a report for me.


Mine also cant seem to send international sms. Will report to CS live chat.



This post has been edited by blstz: May 18 2015, 10:17 AM

Yup, international sms fixed also for my line. They didnt update me but I just tried today and it worked.