TM actually know about our complaints and TM is doing improvement.
But, I am not satisfy with the improvement progress. TOO SLOW.

LOL just shoot 1 full scape of compliant to CFM and they called me the next day...(monday)
asking me whats going on.. and i said my BT are damn slow! so spoke to the tm net people about it and they said uh we cant give more bandwidth cause the cyberjaya server down and crap like link to hk was cut off...so i said when will it be fix they answered tommorow...so i waited until the day before yesterday and it dint solve till 12 midnight and i Shoot again and gues wats their answer this time...
Bt cannot access international link cause i am using a fire wall but then i am using a portforward off my fire wall and it still dint improve. yesterday called CFM and issue more complaints...
Streamyx man arrive check my speed and everything then he say no problem...before he went home i showed him the BT speed even he say " WTF" so damn slow..he call his office and ask the people there to increase my speed to 1.5mb ...result same as usual...
so he said he wil try his best to see why it happened "AT HIS OFFICE"....
called CFM again today.... Told them same story....
Streamyx man called me and in the end he admit most of the ip throttle to give more chance to ppl who uses STREAMYX to surf and chat...-.-

end of story

how you feel about BT throttled issue ?? after many days of investigation ??
so, it is obvious TM is throttling BT, right ??
anyway, I am admire you BRAVE to call TM guys to check the BT speed ... may be you don't scare of TM to check out those "P" items inside you computer.

ROFL,if they know what's that and they dare to ask then just share with them.

Ok, dudes...I stumbled upon this thread, and I have the utmost respect for u guys, the deeds you guys do are an example for all us lambs.. Anyway, on to my point:

I think I found a way to bypass the P2P block, might not be fool-proof, but it seems to work pretty fine on my side.

Ok, this works on multiple computers at once, in my case, my house has 4 computers sharing the same line....yeah. Now, I was downloading BT file A, which has miltiple files in it, my total speed was 30K, I was pissed off, then it hit me. I set each computer to download seperate files onto individual computers, and guess what...lol...all files were downloading at 30K on individual computers, get it??

So, my theory, if you have multiple computers at hand, hook em up and download seperate files, or better yet, seperate PACKETS of a BT file on different computers...hope this helps!

this won't be of much use to the majority of BT users here because most of us are connected to a stand alone PC. We mostly bypass the stupid shaping with other alternatives already discussed in another thread. But thanks anyway for the tip!

Another case that has confirmed the traffic shapping TMnut has been doing all along. They do it so well, that even their own technicians have no idea what is going on until they check with their HQ. Good work! Don't give up yet, call CFM again and tell them that you demand TMnut give you the speed you are paying for or give you a rebate. You should also say that you don't want to hear anymore of their lame excuses!

That's exactly what I think so too. It is my opinion that this throttling thing is wholly illegal. They advertised and we signed a contract that specifically stated they give us an unlimited 1Mbps/etc line for RM77/88/99/etc a month. Now, not only are they complaining that we're using that bandwidth they promised us and we paid for, they're also throttling us. That's not "best effort". That's actively denying us the service that they advertised and that we signed a contract and paid for. It's not our fault that they oversold their bandwidth.

This fiasco was coming the moment they advertised unlimited bandwidth and yet refused to upgrade their infrastructure. There were repeated complaints from customers about this for a long time. Someone here even emailed the gateway provider and they mentioned that they had advised TM Net to open another gateway, to which TM Net did not respond. Until now when it's too late. Add that stupidity to the fact that there is no such thing as unlimited bandwidth and that they should have provided a capped package instead of this bogus unlimited package.

Needless to say, I just shot off another complaint to the CfM.

This post has been edited by +Newbie+: Oct 20 2006, 10:08 PM

sabarlah , bro ... don't put too much hope toward TM.
maybe we should lower our expectation ... TM is providing its' best efford. Even though, TM's service is BAD. But, at least we still can access internet.

anyway I still look forward to see more attached reply from cfm. keep on complaints will be the only method to release customers' anger.

hehe, thats a positive way to look at it though

indeed we can access internet, but i'll be very unfair to those who pays more for the faster package. The only practical thing that need anything faster than a basic 512k package is p2p activities, so all these user pays 22 bucks more than others in believes that it will meet their p2p requirement, but now TmNet is killing off the only application which moves user to get the faster package

It's like they gives us faster bandwidth, but they tell us how to use it

sabar??!! I have already run out of patience with this nincompoop, imcompetent, fradulent ISP!!!! I am still waiting for them to call me after sending my third complaint to CFM. If I don't hear from those monkeys after the Raya holidays, I am going to call CFM again and again and again until they know my name until I become famous over there. Or should I say infamous.....

Anyway, I am not going to let this moronic ISP rob me of my hard earned money without a fight!

even after throttle P2P connection, online gaming also lag like hell, as usual...What is the meaning of Internet to TMnut? A broadband in Malaysia, but snailband in oversea?

everybody lets downgrade their package, i wonder how tmnut will react if their monthly revenue reduce by 1/4

i just don’t want pay a single cent more to such a incompetent, impotent internet service provider......

TMNut is so useless now
even gaming also lag! wtf of throttling speed of p2p?
Mayb we keep on using p2p and the CEO cant stream some pAwN so he asked them to limit the bandwidth of us so that he can enjoy pAwN at better rate.

that's a good idea. but however, it wouldn't bring any effect to TM. TM is supported by government ... so, no point to not pay your bill. after all, TM will just cut off your internet for late payment. At last, you still need to pay.

about downgrade ... TM , is actually like customer to downgrade ( since TM's broadbandwidth is not enough to support nowadays' download need.

i dun feel any slowdown even on BT, jz normal speed.....is this realli true??

which planet you come from ??

i pay for the 512k package but i don't get the speed as promised... i won't 'halal' the money the got from me... i feel like being cheated by them... best service effort? WTF, 10kbps is your best??!!

planet earth, BM, Penang
yup, my BT still running full speed 55-60KB/s for RM66 - 512Kbps package

you are right. TM provide broadband only for browsing and checking mail.

Here's a screenshot of my BT a moment ago.