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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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YoungMan
post Jun 16 2024, 11:39 AM

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QUOTE(toomanyrulez @ Jun 16 2024, 10:57 AM)
Hello guys. I'm considering Maxis Fiber because Maxis and Allo Fiber will be available in my area soon. So I wanna if I can torrent with Maxis Fiber? And also, if you don't mind I'm asking, how about Allow Fiber?
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Yes you can torrent with Maxis fibre.
YoungMan
post Jun 17 2024, 10:23 AM

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QUOTE(Epic_winner091 @ Jun 16 2024, 11:28 PM)
Wonder if it's worth switching to Maxis? Their 1 Gbps seems tempting and we're existing Maxis postpaid customers.
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No doubt it's a good choice if you're already on Maxis postpaid.
YoungMan
post Jun 19 2024, 10:38 AM

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QUOTE(drxgrey @ Jun 18 2024, 10:25 PM)
Im on cable too and im getting this, but real-time download are way lower than the test itself:

user posted image
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Clearly another speed capped by TM. Some ppl are lucky not to have their speed capped lower.

QUOTE(Singh93 @ Jun 18 2024, 10:31 PM)
I see . I'm getting 900+dl 700+ul for wifi itself. Yet again I'm on ngbb. Something is not right for maxis on tm infra.
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Not only Maxis, but any provider riding on that infra.
YoungMan
post Jun 19 2024, 07:52 PM

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QUOTE(QuantumEdge @ Jun 19 2024, 03:23 PM)
Oh yeah, something to keep in mind
Maxis is famous for treating out of contract users badly, like not providing any new promo price etc
Stablity wise all good, just dont expect frequent promo like TM
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It's more or less the same as TM. People have to ask for SWU only they will give, some got it when they threaten to port out. Both providers learn from each other trying to grab customer every 2 years.
YoungMan
post Jun 20 2024, 07:56 PM

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QUOTE(aneip @ Jun 20 2024, 12:13 PM)
My experience, Unifi you can ask before port out. Most of the time they got offer. Maxis nothing when you ask after end of contract. But when port out, they usually offer same thing as unifi. So need to do port out first.
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Maybe, maybe not. The implementation is not consistent. If you read Unifi thread, some were asked to sign up Unifi postpaid in order to get SWU plan, some cannot get unless they have transfer ID, while some can get it easily.

QUOTE(Singh93 @ Jun 20 2024, 07:22 PM)
just go for the best deals , no point being loyal to any provider, end of the day we as consumers suffer.
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Yes agree with this.
YoungMan
post Jun 21 2024, 08:29 AM

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QUOTE(NagaK @ Jun 21 2024, 12:14 AM)
Recently I saw Maxis been setting up wiring up in Klang Little India (Tengku Kelana) and some roadside at Kapar does insist Maxis own fibre Infrastructure??
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Yes, definitely NGBB infra.
YoungMan
post Jun 24 2024, 07:50 PM

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QUOTE(DjKenji @ Jun 24 2024, 04:03 PM)
recent upgrade the plan from 800mbps to 2gbps

After market router and switch, modem remain the same Huawei(HG8240H) since 2019

my question is,
internet backbone support 2gbps but LAN ports are bottlenecked at 1gbps, speedtest will test internet backbone. Local speed cap at 1gbps.

How to solve this instead of upgrade all the device, modem, router, switch
user posted image
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First you should get the installer to replace the Huawei modem. Need something that has 2.5g port.

QUOTE(wong_86 @ Jun 24 2024, 04:26 PM)
helo guys, from your experience,  how long for techician to solve the broken fibre ? Maxis fibre riding on TM infra.
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Depend on area, some area TM technician very efficient. The fastest 2 3 days.
YoungMan
post Jul 5 2024, 02:24 PM

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QUOTE(tampinmy @ Jul 5 2024, 11:18 AM)
Still waiting for installation, it's taking so long
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If you port out from Unifi, then it is going to take a while. After TM confirm to release your line, Maxis tech will still have to come together with TM tech for the installation.
YoungMan
post Jul 5 2024, 08:39 PM

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QUOTE(xjoshualaw29 @ Jul 5 2024, 04:05 PM)
How long does it take though?

My case was different as they just create a new order then asked me to go TMpoint to terminate saja although they messed up the installation since had to find the distribution point (DP) box in my area.

My installation they gave the wrong DP and luckily I kept the old details of the DP. At least that saved the time to do the installation.

I suppose that way is faster but then a lot of mistakes from the Maxis CS side to provide the correct details for installtion  ohmy.gif

My friend joined me on the same bandwagon using 1Gbps but his case already around 4 days of waiting for the transfer process. I guess maybe 2 weeks if TM trying to be holding back.
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It can take anyway from few days to 2 weeks, depend how fast TM want to release your line, and also how fast TM and Maxis technician can arrange appointment. Meanwhile after installation, your Unifi will run for about 10 or 12 days before TM close the account. If you like, this is the window of opportunity for you to plug back Unifi router into lan 1 of the BTU and run both Maxis and Unifi simultaneously.
QUOTE(tampinmy @ Jul 5 2024, 05:13 PM)
TM already approve the transfer out on 27th, but maxis didn't call until I called them add make noise today
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Hope your installation gets sorted out soon.

This post has been edited by YoungMan: Jul 5 2024, 08:43 PM
YoungMan
post Jul 6 2024, 11:46 AM

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QUOTE(xjoshualaw29 @ Jul 5 2024, 09:50 PM)
Ah... that explain why my unifi account still works temporarily. Tempting to put back but then limited by 1 fiber line unless i split it which I am not sure will it affect the speeds. Oh well... Happy with my speeds for now. TM capped my speed properly and overall satisfied with it. Just going to put up my TUF AX6000 tomorrow morning and test it.

For now, with the AX4200  rclxms.gif

user posted image
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Good good... Who do you contact to fix the speed capped? Maxis or TM? I am also trying to get Maxis to cap my speed properly but without success. It remain 90% of subscribed speed.
YoungMan
post Jul 6 2024, 02:12 PM

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QUOTE(xjoshualaw29 @ Jul 6 2024, 11:57 AM)
My case was Maxis had to ask TM. Since my package was initially using the wrong DP port.

I provided the details for my DP box at the back of my house and TM had to check their backend. Once they got the confirmation, the modem PON line is green light and stable. Initially, it was blinking continously but after liasing with the TM contractors. I requested for as much details as possible. Ranging from the ONU password until the DP box details. I also enquired that for the 2.5Gbps modem replacement to remove the hardware bottleneck.

I think you can check back my posts in the other subforum where Blacktubi had his issue as well that I mention that they priortize to provide the 2.5Gbps modem to 2Gbps users instead of both 1Gbps and 2Gbps users.

Hopefully you can settle yours as well. I am not sure how is the TM contractors in your State compared to Sarawak here.  :thumbsup:
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Haha, I'm also from Sarawak. I do not subs to 1gbps though, just that can notice the speed capped ever since I switch from Unifi to Digi fibre, then Maxis fibre.
YoungMan
post Jul 8 2024, 08:30 PM

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QUOTE(Created On 21/1/2021 @ Jul 8 2024, 06:57 PM)
I'm currently paying RM89 for 30Mbps, I wish to upgrade to 100Mbps, but Maxis offers me RM99 instead of RM89 for the 100Mbps.

It is so unfair for existing customer like me to pay more for 100Mbps while new users pay RM10 less for 100Mbps.
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Go and register to switch to Unifi, then Maxis will counter offer. Likewise those Unifi subs who register to switch to Maxis, TM will counter offer.
YoungMan
post Jul 9 2024, 07:47 PM

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QUOTE(QuantumEdge @ Jul 9 2024, 10:47 AM)
My friend had an outage few days ago, broken fiber from DP
Just now Maxis called him to check on his issue, and they're offering him RM159 1Gbps despite he is a user of both fiber and postpaid
Maxis said it is for selected customers, so if you have the option in app to grab the 1Gbps plan... Congratulations

Guess me paying monthly bills on-time since day 1 ain't good enough for Maxis to consider giving me a promo then?
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Yes, it must be Maxis fibre with Maxis postpaid to get this offer.
YoungMan
post Jul 15 2024, 08:05 AM

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QUOTE(NagaK @ Jul 14 2024, 11:38 PM)
Does Maxis Kaon AR2140 wifi signal is bad?? I'm installed Wifi camera on my place when it's nearby no issue. When it's outdoor camera it's been sluggish keep getting prompt that wifi connection is weak in all camera...

I'm planning to get Asus router, my doubt is I got 4G dongle to use incase fibre down so can I use dongle on Asus router incase fibre down as back up?
Also about VoIP for Maxis
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The 4G dongle only works with Maxis own router. For VoIP to work you also need to use the Maxis router. Can try ask in this topic:
https://forum.lowyat.net/topic/5243640
YoungMan
post Jul 19 2024, 04:33 PM

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QUOTE(Anime in HD @ Jul 19 2024, 12:51 PM)
It works. tongue.gif
I did Transfer to TM. Within 3 days, 123 call me & ask why transfer to unifi bcoz im still left 12 month contract. Then, i say honestly bcoz TM gip RM89 for 100Mbps with free 6 month bill. Maxis CS say how long contract from TM. I say 3 year. Then, she offer me Maxis Home Fibre 100Mbps with RM89. Price is fixed discount for RM10 as long im stay with this package. She also can offer me RM129 for 300Mbps. But, i reject. No free bill bcoz still got contract. Will try get this retention offer with free bill when contract finish. rclxms.gif But as usual, my place get speed capped from TM disgusting practice for other ISP. Get around 93Mbps most of time. Still ok as TM nut will lag at night. Everything is super smooth with Maxis network. Website loads instantly than TM. whistling.gif laugh.gif

user posted image
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Same here, 93mbps speed capped for 100mbps plan. Some people still refuse to believe saying TM does not impose speed capped. But overall Maxis is smooth during night.
YoungMan
post Aug 2 2024, 02:48 PM

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QUOTE(OKLY @ Aug 2 2024, 01:18 PM)
Is Maxis’ speed consistent with international sites/servers during peak hours? Yes I’m getting irritated by TM’s slowdown at 8pm-12am. sweat.gif
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Currently it is superior than TM, there can be some slowness sometime but mostly still usable.
YoungMan
post Aug 15 2024, 07:42 PM

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QUOTE(Anime in HD @ Aug 14 2024, 07:23 PM)
Idk what is happen today. But, Maxis Fibre 100Mbps in TM speed capped area no more cap at 93Mbps. Download files before stuck at 92~93Mbps. But now, easily reach 95~100Mbps..even above 200Mbps speed spike when first click download..

user posted image
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My area in Kuching here still got speed capped. Waiting for the day when there is no capping.

YoungMan
post Aug 16 2024, 02:58 PM

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QUOTE(aeonsakura @ Aug 15 2024, 10:01 PM)
now my fibre cable broken due to mouse bite, will unifi accept terminate and reapply or i just transfer to other service provider?
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Cable broken just report to customer service to get technician come and fix. No need to terminate or switch provider.

QUOTE(Anime in HD @ Aug 15 2024, 10:33 PM)
Hmm. I think TM change OLT in my area. Not sure... hmm.gif
Speedtest result. Data usage now slightly bump. Despite different from 92~93Mbps to 95~100Mbps... too bad, only me use Maxis in my taman area. Cannot see difference. Will try get 300Mbps later in the next 2~3 years. When another round of price cut happen.. brows.gif Speed capped area for that plan suppose to be 270~280Mbps..
» Click to show Spoiler - click again to hide... «

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Good.. Hopefully as they change OLT the speed capped is lifted.
YoungMan
post Aug 19 2024, 08:23 AM

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QUOTE(iXora.ix @ Aug 19 2024, 06:48 AM)
Hi. It is applicable to apartment as well? Currently using YTL broadband and thinking to port to maxis fiber ( that riding on hsbb), is the process same?
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That YTL broadband is 5g broadband not a fibre broadband. Am I right?
If yes, then you may go ahead and apply for Maxis fibre. The YTL broadband you can terminate any time you like.
YoungMan
post Aug 24 2024, 11:12 AM

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QUOTE(Micky78 @ Aug 23 2024, 11:38 PM)
today is my first day of moving from unifi to maxis (500mbps plan), was given a kaon router and a new ZTE box.. felt the wifi signal is weaker compare to unifi time..
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Good that it is a seperate ONU and router. You can replace the Kaon router to get stronger wifi, can even use back your Unifi router. Just need to set vlan 621 and configure the pppoe credentials.
All ISP given free router are basically not so good.

This post has been edited by YoungMan: Aug 24 2024, 11:13 AM

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