QUOTE(xjoshualaw29 @ Jul 5 2024, 04:05 PM)
How long does it take though?
My case was different as they just create a new order then asked me to go TMpoint to terminate saja although they messed up the installation since had to find the distribution point (DP) box in my area.
My installation they gave the wrong DP and luckily I kept the old details of the DP. At least that saved the time to do the installation.
I suppose that way is faster but then a lot of mistakes from the Maxis CS side to provide the correct details for installtion
My friend joined me on the same bandwagon using 1Gbps but his case already around 4 days of waiting for the transfer process. I guess maybe 2 weeks if TM trying to be holding back.
It can take anyway from few days to 2 weeks, depend how fast TM want to release your line, and also how fast TM and Maxis technician can arrange appointment. Meanwhile after installation, your Unifi will run for about 10 or 12 days before TM close the account. If you like, this is the window of opportunity for you to plug back Unifi router into lan 1 of the BTU and run both Maxis and Unifi simultaneously.
QUOTE(tampinmy @ Jul 5 2024, 05:13 PM)
TM already approve the transfer out on 27th, but maxis didn't call until I called them add make noise today
Hope your installation gets sorted out soon.
This post has been edited by YoungMan: Jul 5 2024, 08:43 PM