Going to move to CelcomDigi.  Offer 6 months free and comes with dynamic public IP according to the call centre person in charge.

hope you enjoy your stay in unifi
I was from unifi > Maxis because of 3 reasons :

- unlimited data plan on postpaid
- backup 4g dongle
- Maxis will rush TM to fix line problem and better follow up service if you report MCMC and provided me compensation [rebate on service loss days]

Why I did not liked unifi :

- if you encounter any problems and report MCMC, unifi still doesn't give a shit on it [slow response all the way], no follow up call even after issue resolved, no compensation on service loss days
- no backup dongle, unifi down = outage
- if you terminate / switch line ..... wow good luck to you ... there are many threads out there complaining the slowness of TM unifi side on processing - on releasing the port to Maxis (mine took 1.5 months after reported to MCMC!)
- maxis never called and bother me to upgrade plan, unifi agent did (at least once annually).... so annoying....
- Unifi had very bad stock wifi router back then .....serious packet loss when more devices connected 

Well... of course, everyone gets different experience 

Yes, I hope so too, my friends from other areas told me when there's outage, they are offered the RM50 per day rebate, as per Unifi's agreement, so I guess there's that.

I did ask my friend who live nearby before switching, about his Unifi experience.
Fingers crossed; our neighborhood rarely have outage.

For me, outage only once every few years for Maxis Fibre, hopefully it will be the same for Unifi since ultimately, it's TM's line.
I did not have the backup 4g, so other than pricing, it's no difference for me, I was able to use the full 110mbps* from Maxis so seems there's no speed cap too.

Maxis does not reward "loyal" customers at all, even when I'm already with Maxis for 10yrs+, whereby my friends can use the SWU plan from Unifi after their contract ends.

If Maxis doesn't counter-offer me with something nice, then I will opt for UniFi.

Anyway, actually I prefer to stay with Maxis, eases everything. I don't need to wait for the technician to come and change for me, redo my router settings again.
So let's see when the time comes.

May I know how can one push them to counter offer?

I think depend on TM OLT brand...My place get fibre infra in 2020..the DP box is black color & come with 10 port each...im on port number 9...it doesn't matter which port you use bcoz TM use different vendor for their fibre project..i think those people get uncapped speed probably use Huawei or Nokia OLT brand...there is no way TM can capped ISP riding on their infra via modem..if you want to know more...get your neighbor sign up Maxis Fibre & test drive..the result will be the same i guess..im first use TM Unifi 30mbps in 2021 & transfer to Maxis Fibre 30mbps in 2023...no free speed upgrade but im happy bcoz the line is much more stable in term mobile gaming...maybe bcoz Wifi 6 router..

I am having same scenario too. Subscribed 500mbps. But getting download speed max 474 475 mbps. Upload speed no problem. Full 100mbps. I wonder what happen.
On tm infra, using white color huawei btu.

The rebate pro rate also dont make sense. Should be RM 10 * (29/30) = RM 9.677.

Only given RM 6 for some reason. Very clever tactic to squeze money

unifi also practice [charge full then apply discount].
same can be seen in maxis billing practice.
both aims to make it appear "nothing has changed" to the bottom line.

nothing complicated.

I am on Digi fibre .. There is no free upgrade but they are forcing me to recontract another 24 months, finished first year, just to enjoy the new revise plan!!

Mcmc is doing half bucket work here, no overnights these strings attached plans

Recently service down. Took a week to fix.. Neighbor using unifi 2nd days came and fixed. Given dongle but useless for me. My area 4g line is very bad.

The technical support is really bad. One week no internet and kids are damn boring especially during this school holiday

Hi, I've subscribed Maxis 300Mbps at my parent house and got TP-Link EX510 as router. I plan to buy Archer AX53 to make mesh through the EasyMesh. Can I use EX510 as node or it need to be main?

I didn't subcribe for the voip, only internet. So meaning I can use it as node if no voip?

Agent told me those 6 month promo for transfers gonna end soon as telco want to end the price war.

but we don't know how they are accessing these devices
could be via tr069/cwmp remote access / backdoor

I would disable tr069 just in case

MaxARSysOpr
!!bestHOME!!XXXX
(where XXXX is last 4 of serial number)

Been noticing that my Dec & Jan bill was RM139 despite my current plan of RM99

My 100 Mbps (RM99) has been upgraded to 300 via clicking the App.

Called 123 & they acknowledge that some accounts who upgrade are billed at the new pricing (RM139) erroneously. They are in the midst of correcting the billing error & tentative date of correction is starting 7 Feb.

The missing rebates will be credited back to you

Since there isn't a Maxis breached by r00tkit thread and this has kinda become that thread

they just posted they messed with sending smses and also draining money from users...

quoting their text
I think I confirm they did in fact do that, a friend of mine suddenly received a message at like 11pm a few days ago, claiming that they have successfully signed up for Maxis Fiber Lite (didn't know that even existed) 30Mbps at some random address in Perak (they do not live in Perak)
They have made a police report from that

So uhh, folks here should check their messages and funds as well I suppose
 

only yesterday i felt like warning people to temporarily remove payment methods from maxis environment. but eventually i didn't, thinking "not possible laaaah".

Well I have a few guesses

1. Compromised billing system, gaining access to customer payment info
Or

2. Customers falling for the scam SMS, and handing over their money in the process

Like from the Lowyat post
https://www.lowyat.net/2024/316112/r00tk1t-...s-phishing-sms/
> Why I got an SMS to redeem Maxis Reward points but when I click to redeem and such, Maybank shows I'm making a payment of 2k to Tik Tok shop?

Or
3. The classic subscribe the user to various useless WAP services from long ago that you need to send STOP to end

Do take a look at lowyat's unifi thread thou...seems like their routing is going boom again

how is maxis fiber lately , smooth?

Can one of you good samaritans on Maxis Fiber help me ping and/or traceroute my1.wg.ivpn.net and sg1.wg.ivpn.net and post results please.  Preferably between 9-11pm. Gracias

Sigh, disappointed with the Maxis billing dept team.
Lodge report with Maxis 3 times, MCMC 2 times, but still cannot resolve.

Always say, next billing cycle will be given back rebates.

Sudah masuk bulan Mac 2024, but still paying RM149 for 500mbps without the rebates of RM20 x 24months from the initial 300mbps plan. 

I called Maxis and said, if they breached this by removing the rebates, does this means I'm out of contract since the rebates gone? 
Unifi is always tempting me with price matching + 6 months free. 

I submitted a request to change my ISP to TM UniFi last Friday. I also received an email from UniFi asking me to visit my current provider. My agent told me that these days, Maxis will call to confirm the change, and I don't need to go to Maxis Centre. I have yet to call today, and my schedule with TM is this Saturday.

Any suggestion? I want to stay back with Maxis and hope for some discounts.