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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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YoungMan
post Aug 12 2025, 11:24 AM

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QUOTE(Raymond T. @ Aug 11 2025, 10:59 PM)
Maxis Telesales called me today offering 500Mbps RM 89 & 1Gbps RM 119 lifetime price. Worth to transfer over from Unifi ?
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Worth it since you already use Maxis postpaid.

QUOTE(harrishkrishna1 @ Aug 12 2025, 12:51 AM)
Nego more
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If run on NGBB maybe different story. Rm89 for 500mbps is as good as Unifi SWU offer Rm90 for 500mbps.
YoungMan
post Aug 16 2025, 11:27 AM

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QUOTE(KenYoung @ Aug 15 2025, 08:41 PM)
Similar sop like 2 years ago?

I remembered 2 years ago it was something like :

Submit docs to agent for processing

Get transfer port request then maxis call u 1st time to confirm..
Once confirm then they will start process..

Get the transfer code then bring to maxis center...
At maxis center they will call u 2nd time to retain u... Usually quite good offer. So after maxis counter offer me d then bopian cancel agent there. Lol. So paiseh... 😂 😂
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Except now you don't have to bring transfer ID to Maxis centre. Maxis will call you to counter offer, if you reject the offer then Maxis will approve the transfer request.
YoungMan
post Sep 10 2025, 10:25 AM

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QUOTE(K555 @ Sep 9 2025, 03:29 PM)
hi guys, good afternoon.
i wish to ask anyone living in port klang using Maxis Home Fibre service?
currently im using unifi and wish to change to maxis but afraid of the line service.
anyone can enlighten me please.
thank you.
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The service is almost the same. Just that Maxis seems less congested at night if you browse/download from international sites.
YoungMan
post Sep 10 2025, 09:30 PM

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QUOTE(K555 @ Sep 10 2025, 08:19 PM)
ok noted. then i will ask around whether my area using which Infra.
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If you currently use Unifi, chances are that your area is using HSBB.
YoungMan
post Sep 23 2025, 04:00 PM

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QUOTE(KenYoung @ Sep 23 2025, 09:43 AM)
Was scrolling my fb and they kept shooting me ads for this Bcoz somehow the algorithm caught onto me shopping around for home fiber renewal and saw this 1 agent saying Maxis now can do renewal and they giving a good deal?

100 mbps
2 years @ 89 /m@ 6 months free
3 years @ 89/m@ free 50' Samsung tv

Free replacement router 6, if ours is old 1...

And  they throw in some vouchers to buy electronics.. (later go enquire further)

Agent charging RM100 service fee for 100mbps B4 they start processing.. (will be refunded if maxis don't call) (300 and up they charge 150 rm)

Looks legit with office (and thousands of good review on fb) nearby my place so maybe later I go walk In see see..

Any1 done this B4?
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Actually there is no Rm100 service fee. The agent maybe is trying to discourage people from cancelling halfway, hence he/she charge the service fee. Because before this, many from Unifi apply to switch to Maxis and then cancelled halfway after receiving good SWU offer from TM.
Also, the free TV actually you need to go to Maxis centre to check eligibility, just like zerolution. Some irresponsible agent just leave their customer hanging without the promised TV after their fibre is installed.
If possible, try to check from official Maxis store first.
YoungMan
post Sep 23 2025, 07:56 PM

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QUOTE(KenYoung @ Sep 23 2025, 06:01 PM)
Already explained earlier..
Rm 100 Service fee is for what they call a "renewal" for those with intention to stay with maxis.. And they will guide us on how to squeeze maxis . Lol. And they will initiate transfer like usual, bet on the fact maxis will call us to do retention and offer us 6 months free for recontract of 2 years... Or 50" TV for 3 years... They said if maxis don't give us these..... Then they will cancel it and reattempt with another "new order" so maxis will repeat the process and hopefully offer us the aforementioned. RM100 refundable if deal didn't go thru and we don't get what is expected

As for if we just change to unifi, no service fee and they will just process like normal (rely on ourselves to nego with maxis)...... If maxis offers what we want then best we save the RM100 service fee to agent.... If don't get good counter offer then proceed switch to unifi I guess? Not sure if can cancel halfway?

The TV is not confimed with maxis when they make counter offer?? Should be nego with maxis and confirm all only recontract ma? How to say recontract with them then only check eligibility? Lol.. Like that I rather don't want...
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It's up to you if you trust the agent or not. But if somehow something happen along the way and the agent run off, then Maxis also will not help you for things that they do not promised.
6 months free sounds reasonable offer, but to expect the deal as good or even better than Unifi SWU plan is a far wish, since Maxis in most places need to tumpang TM and pay to use their infra.

This post has been edited by YoungMan: Sep 23 2025, 07:58 PM
YoungMan
post Oct 1 2025, 09:58 AM

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QUOTE(iXora.ix @ Oct 1 2025, 09:49 AM)
Hi. My parent home contract unifi going to expired and thinking to jump to maxis. Will downgrade speed from 500>100 as all sibling already move out. It is good choice now?
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You have 2 option that can be consider.
1. Go Tmpoint, request SWU 5.0 100mbps plan at Rm79.
2. Jump to Maxis.
YoungMan
post Oct 22 2025, 08:00 PM

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QUOTE(Anime in HD @ Oct 22 2025, 07:25 PM)
Nice. Actually since it their own infra. They can just offer symmetrical speed just like Allo. But, for sure Maxis marketing wanna get people to sign up higher speed plans.
Nice. Now im on 100mbps RM79 plan. Don't need high speed much since just use to download games & stream 4K. Just wanna know if minister gonna update MSAP again next year. Might see another round of speed upgrade. 5G era now. Home broadband need to be on higher level too. Before we enter new era with refresh 13th Malaysia Plan. 500mbps should be minimum standard... brows.gif
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More importantly is the consistency. Take for example, you get 500mbps at Rm90, but during peak hours your line get high ping and slow speed. It doesn't make any sense then to have 100mbps or 500mbps.
YoungMan
post Oct 27 2025, 09:27 PM

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QUOTE(PJng @ Oct 27 2025, 03:53 PM)
what the upload speed for maxis fibre? i cannot found that info on maxis website. my relative want switch unifi to maxis, now he using SWU 3.0 RM119 500mbps

he show me agent 300mbps 99, 500mbps 139, 1gbps 159, add RM1 for ipad, 3 years
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Upload speed will follow Unifi upload speed since it is on TM infra. For this pricing usually only can get when bundle with postpaid.
YoungMan
post Nov 2 2025, 10:49 AM

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QUOTE(Epic_winner091 @ Nov 2 2025, 12:27 AM)
How's Maxis Fibre by the way? Our internet still isn't fixed and we're debating switching. Dealing with Unifi Support is a bit of PITA.

Yes I do know it'll use the same infrastructure (only HSBB here). We're looking at the 1 Gbps plan.

Part of me is looking forward to not experience the customary congestion on Unifi at certain hours of the day.
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All routing go through Maxis own server, only the last mile infra is shared. As long as your area doesn't have frequent fibre cut, go for it. Maxis fibre should be fine
YoungMan
post Nov 14 2025, 07:38 PM

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QUOTE(stinger @ Nov 14 2025, 03:03 PM)
Hi mates,

I am getting a call from this random number 03-23013425 claiming that she is from Maxis and offer me to replace a new maxis fibre router free of charge.

The thing is my router is the same new router from official website : KAON AR2140 Maxis Certified WiFi 6 Router

Is there a new router model that I am not aware of or its a scam call?  sweat.gif
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Nothing is free. Sure renew contract for 2 years.
YoungMan
post Yesterday, 09:05 PM

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QUOTE(tzjing99 @ Nov 27 2025, 05:22 PM)
Topic Update: [SOLVED] Retrieved PPPoE Password from Maxis Kaon AR2140 (Firmware 1.2.50_r33)

Update: I managed to retrieve the PPPoE password and successfully connected my own TP-Link BE65!

For anyone else stuck with the "Blank Password" field in the Maxis router or unable to get the correct password from customer service (123), here is what worked and what didn't.

What DIDN'T work:

Asking 123: The CS are always giving me the wrong and outdated PPPoE password ==

Decrypting the backup file: I tried brute-forcing the backupsettings.conf file using openssl with the Serial Number, MAC address, and various default keys. It kept returning "Bad Decrypt," suggesting Maxis might be using a custom or hardcoded master key for this firmware version.

What WORKED (The Solution): It turns out the router sends the full password in cleartext to your browser, but the UI just hides it. You don't need to decrypt anything.

Steps to get your Password:

Connect your PC to the Maxis (Kaon) router via Wi-Fi or LAN.

Log in to the Web UI (192.168.1.254) as administrator, password is SN number.

Press F12 to open the Developer Tools in your browser (Chrome/Edge).

Go to the Network tab in Developer Tools.

Navigate to the Settings > WAN (or Internet) page in the router UI.

Look at the list of network requests that appear. Find the one that fetches the WAN settings (it usually returns a JSON or XML response).

Click on that request and look at the Response tab.

Search (Ctrl+F) for pppoe-userpassword. You will see your actual password right there in the code.
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Has the password format change from the normal one? e.g. Username: A1234567@home.maxis.com.my
Password: A12345671

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