idk, maxis one sounds alluring enough, like, i can get their 30Mbps package for the price of VIP20, but yeah, heard the maxis routing thingy suck etc, but....



just happened when i type this. srsly..... and that latency.... yoo unifi wtf

LOL, try ping google.com

h-how the hell




putting the latency issue aside, how do i get rid of the constant disconnection?

definitely line problem which wont be solve by changing to maxis. i guess u did report and not solved?

i think i report to TM at least once every 2 months. some of the issue that i have for the past 3 years :

1. my internet port got disconnected to make way for new subscriber few block away... (this happened 2 times already!)
2. my phone line got broken by contractor next door during renovation....

well most of the time when i have this disconnection issue, i usually just call the center and ask them to reset the port or some shit. it'll work... for awhile. getting real tired.

Hi all, any way to get TMnet's attention and fix my unifi line? It's been down since 1st Jan 2015 till now.

I move to a new place early Dec 2014. Technician from them is fast doing all the relocation and I'm glad on this cuz I can have my internet the 1st day I move in.

Yet few day later I notice my speed only half of what I subscribe : I subscribe vip 10 but my current speed is only vip5. I call unifi sc and they told me due to newly relocate, my account is not yet fully activated, speed will back to normal after my account is fully activated.

I wait for one month yet until end of December 2014, I still using vip5 speed and I still have to pay with vip10 price... until now I never really push them since the internet service is still there.,and with the past experience, i have confident in them cuz up until now, unifi sc have been helpful and able to fix issue fast ..

Then the worst came: unifi down, no internet service, and cannot make phone call. Great. So previously is my account not activated , and now phone line broken? Again I made report to unifi sc, they acknowledged the issue and promise to fix it asap.

Multiple call been made to TM and I've been wait patiently since then. But till now, 3rd week unifi down,and all I get is "we will highlight this to our 2nd level" reply which prove to do nothing .

I did submit report to skmm few day ago, then only that TM make a call to me but just to tell me the same "we will highlight this to our 2nd level" and "we will fix this asap"...

Any idea how to get them to fix this ? I just want my internet back. Surviving using quota-ed prepaid internet is terrible.

Any input from you all will be much appreciated.

This post has been edited by sammm33: Jan 22 2015, 08:13 AM

u read again my comment..i say Time..not maxis..i anti maxis fibre

I think nothing can be done except to wait for them to resolve the problem. Do make sure u ask for rebate for those time when the internet is down & also for half the speed that u get.

thx for the reply , actually i'm prepared for such worst case scenario, no choice have to wait.

btw, any idea when is the best time to ask for rebate? should i ask for it now or after they fix the problem ?

yeap you can ask for it. last time i got my bill 50% off after my unifi down for over a week, lol

ok noted, thx man !

If sudden slow speed on unifi, which one is causing it? Left or right device?

Anyone looking for HyppTv Remote (android stb only) ? I have few to let go.. cheap2 one~ =)

any number i can call to get the RM169 for VIP10?

i think u need to wait them to give you a call.

guys.. i just replaced my stock unifi wifi router (L7NR2000) with a TPLink TL WR1043. I have gotten the internet part working fine both wired and wireless. Now the issue is with Hypptv. I cant get the channels to stream like it usually does.

I have set up the new router so that lan port 1 is used for IPTV and the lan ID is 600. VLan status is enabled. Next i went into the hypptv settings > Network Diagnostic tool and run it. All test passed except for item 7 which is Multicast connectivity.

Did i miss any settings to configure for this multicast part?
Please share your thoughts.

Thanks!

This post has been edited by reef_d: Jan 22 2015, 04:40 PM

Try to place that cordless phone further away from the router.

Oh..will do that. Thanks

Not too sure if anyone experienced this before..
The hypptv is connected using homeplug (router upstairs, homeplug on extension) then the other homeplug connected to STB downstairs. Everything was good until i changed to LED lights in the living room, the picture goes choppy whenever the LED lights are switched on.. is there something to do with the LED light's electrical frequency that caused this and how do i overcome it? Can't be using wired as it's quite far tho..
Pleaseeee help...

Hi Sifus... I highly doubt its a router issue, but everyday for the last few days, when I turn on my router, i notice that as long as my IP Address is 60.xx.xx.xx (as long as starts with 60 lah)... I will have no internet. I need to restart my router, till I get a diff IP that does not start with 60, internet will be fine. Any ideas why?

My router is the ASUS AC one. Thanks ya

This post has been edited by Chosen1: Jan 23 2015, 04:43 PM