I hope too.
All the best.
Let me know the outcome ok?
If still have problem, see me here.



This post has been edited by francischuahcw: Oct 10 2008, 01:48 PM

Hi there,
your problem still persist?
if you still need my help,
please upload the minidump file for the latest BSOD that you have encountered.
please stay in contact with me here within 24 hours so that i can handle your issue more efficiently.
Or else i consider you solved your problem.
Thanks

This post has been edited by francischuahcw: Oct 10 2008, 01:49 PM

Hi i've been having problems with BsOD

I tried solving thru ways of trouble shooting that was introduced at the 1st page.
However, to no avail.

each time i solved a BsoD error, another came.

Mind to help ?

Many thanks.


Attached File(s)
 Minidump.zip ( 1.15mb ) Number of downloads: 14

Please provide below information.
1. Mobo model
2. GC model
3. RAM size
4. HDD size
5. PSU power

Please spare sometimes for us to go through your dump file and we shall get back to you once its ready as you have numerous of BSOD

You have numerous INTEL_CPU_MICROCODE_ZERO in most of your minidumps, which this error is rarely documented. Try to update your BIOS to correct Intel microcode data (Intel CPU "firmware"). Or, you can try this Microsoft's hotfix to improve system realibility with your problematic Intel processor.

http://support.microsoft.com/?kbid=936357

This post has been edited by eclectice: Oct 11 2008, 09:30 AM

im sorry cos im not good with computers.
I went to download something called Belarc Advisor to tell me my computer status.

Here is what i've got :

Hope its of useful help

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop

Processor a
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board
Board: i845GV-8712F
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 09/03/2004

Drives
41.10 Gigabytes Usable Hard Drive Capacity
29.25 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8526B [CD-ROM drive]
SONY DVD RW DRU-720A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E12S4LAN, rev NAR61HA0, SMART Status: Healthy

Memory modules
1016 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB


Controllers
Standard floppy disk controller
Intel® 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]


Display
NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
CMO CMC 17" AD [Monitor] (17.1"

Local Drive Volumes


c: (NTFS on drive 0) 41.10 GB 29.25 GB free

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB946648 - Important (details...)
Q928365 - Critical (details...)
Q941569 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943485 - Important (details...)
Q944338 - Critical (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q948590 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 12/4/2007 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 12/4/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 12/4/2007 (details...)
Windows XP
no verification data KB923689 (details...)
SP0
passed verification KB923689 on 12/4/2007 (details...)
SP3
passed verification KB873339 on 12/4/2007 (details...)
passed verification KB885835 on 12/4/2007 (details...)
passed verification KB885836 on 12/4/2007 (details...)
no verification data KB885884 on 10/1/2008 (details...)
passed verification KB886185 on 12/4/2007 (details...)
passed verification KB887472 on 12/4/2007 (details...)
passed verification KB888302 on 12/4/2007 (details...)
passed verification KB890046 on 12/4/2007 (details...)
passed verification KB890859 on 12/4/2007 (details...)
passed verification KB891781 on 12/4/2007 (details...)
passed verification KB893756 on 12/4/2007 (details...)
passed verification KB893803V2 on 12/4/2007 (details...)
passed verification KB894391 on 12/4/2007 (details...)
passed verification KB896358 on 12/4/2007 (details...)
passed verification KB896423 on 12/4/2007 (details...)
passed verification KB896428 on 12/4/2007 (details...)
passed verification KB898461 on 12/4/2007 (details...)
passed verification KB899587 on 12/4/2007 (details...)
passed verification KB899591 on 12/4/2007 (details...)
passed verification KB900725 on 12/4/2007 (details...)
passed verification KB901017 on 12/4/2007 (details...)
passed verification KB901214 on 12/4/2007 (details...)
passed verification KB902400 on 12/4/2007 (details...)
passed verification KB904706 on 12/4/2007 (details...)
passed verification KB905414 on 12/4/2007 (details...)
passed verification KB905749 on 12/4/2007 (details...)
passed verification KB908519 on 12/4/2007 (details...)
passed verification KB908531 on 12/4/2007 (details...)
passed verification KB910437 on 12/4/2007 (details...)
passed verification KB911280 on 12/4/2007 (details...)
passed verification KB911562 on 12/4/2007 (details...)
passed verification KB911927 on 12/4/2007 (details...)
passed verification KB913580 on 12/4/2007 (details...)
passed verification KB914388 on 12/4/2007 (details...)
passed verification KB914389 on 12/4/2007 (details...)
passed verification KB916595 on 12/4/2007 (details...)
passed verification KB917344 on 12/4/2007 (details...)
passed verification KB917953 on 12/4/2007 (details...)
passed verification KB918118 on 12/4/2007 (details...)
passed verification KB918439 on 12/4/2007 (details...)
passed verification KB919007 on 12/4/2007 (details...)
passed verification KB920213 on 12/4/2007 (details...)
passed verification KB920670 on 12/4/2007 (details...)
passed verification KB920683 on 12/4/2007 (details...)
passed verification KB920685 on 12/4/2007 (details...)

Windows XP
SP3 (continued)
passed verification KB921503 on 12/4/2007 (details...)
passed verification KB922582 on 12/4/2007 (details...)
passed verification KB922819 on 12/4/2007 (details...)
passed verification KB923191 on 12/4/2007 (details...)
passed verification KB923414 on 12/4/2007 (details...)
passed verification KB923980 on 12/4/2007 (details...)
passed verification KB924270 on 12/4/2007 (details...)
passed verification KB924496 on 12/4/2007 (details...)
passed verification KB924667 on 12/4/2007 (details...)
passed verification KB925902 on 12/4/2007 (details...)
passed verification KB926255 on 12/4/2007 (details...)
passed verification KB926436 on 12/4/2007 (details...)
passed verification KB927779 on 12/4/2007 (details...)
passed verification KB927802 on 12/4/2007 (details...)
passed verification KB927891 on 12/4/2007 (details...)
passed verification KB928255 on 12/4/2007 (details...)
passed verification KB928843 on 12/4/2007 (details...)
passed verification KB929123 on 12/4/2007 (details...)
passed verification KB930178 on 12/4/2007 (details...)
passed verification KB930916 on 12/4/2007 (details...)
passed verification KB931261 on 12/4/2007 (details...)
passed verification KB931784 on 12/4/2007 (details...)
passed verification KB932168 on 12/4/2007 (details...)
passed verification KB933360 on 12/4/2007 (details...)
passed verification KB933729 on 12/4/2007 (details...)
passed verification KB935839 on 12/4/2007 (details...)
passed verification KB935840 on 12/4/2007 (details...)
passed verification KB936021 on 12/4/2007 (details...)
passed verification KB936357 on 12/4/2007 (details...)
passed verification KB938127 on 12/4/2007 (details...)
passed verification KB938828 on 12/4/2007 (details...)
passed verification KB938829 on 12/4/2007 (details...)
passed verification KB939653 on 12/4/2007 (details...)
passed verification KB941202 on 12/4/2007 (details...)
passed verification KB943460 on 12/4/2007 (details...)
passed verification KB950749 on 10/10/2008 (details...)
SP4
no verification data KB938464 on 10/1/2008 (details...)
failed verification KB946648 on 10/1/2008 (details...) Reinstall!
passed verification KB950762 on 10/1/2008 (details...)
passed verification KB950974 on 10/1/2008 (details...)
passed verification KB951066 on 10/1/2008 (details...)
passed verification KB951072-V2 on 10/10/2008 (details...)
passed verification KB951376-V2 on 10/1/2008 (details...)
passed verification KB951698 on 10/1/2008 (details...)
passed verification KB951748 on 10/10/2008 (details...)
passed verification KB952287 on 10/1/2008 (details...)
passed verification KB952954 on 10/1/2008 (details...)
passed verification KB953838 on 10/10/2008 (details...)
no verification data KB953839

---

Added on October 11, 2008, 9:48 ammy system is X86, which they said will cause BsoD

But they have too much things to download.

Sorry im a computer tard.

Mind to tell me which to download? thanks

---

Added on October 11, 2008, 9:51 amSorry here's my Intel platinum ..

ACPI\GenuineIntel_-_x86_Family_15_Model_4
*GenuineIntel_-_x86_Family_15_Model_4
ACPI\GenuineIntel_-_x86_Family_15
*GenuineIntel_-_x86_Family_15
ACPI\GenuineIntel_-_x86
*GenuineIntel_-_x86


Which update do i need? thanks!


This post has been edited by horcruxes: Oct 11 2008, 09:51 AM

It appears that Windows update has already applied the hotfix:


Check for your BIOS update from your motherboard manufacturer. Use google.

This post has been edited by eclectice: Oct 11 2008, 10:00 AM

mind leaving your email?
i dont really understand...

I google-d... searching BIOS update from your motherboard manufacturer.
It turned out to be nothing but silly things.

I am sorry. im a tard

Sorry, I will not do that. You need to search your BIOS by yourself. I believe your motherboard is from Biostar

http://www.wimsbios.com/biosupdates/biostar.jsp

Okay, i went to dl that and i saw something under mother board name " Phoenix - Award " is missing. Do i download it?

From your minidump history, you have suffered from INTEL_CPU_MICROCODE_ZERO since 30 Dec 2007. The hotfix KB936357 has been introduced since 4 Dec 2007. I think that hotfix is the culprit. Try to remove hotfix KB936357 from Add/Remove Program. But, don't do this yet.

I still prefer you to find the BIOS update rather than remove the hotfix.

---

Added on October 11, 2008, 10:18 amThere is BIOS Agent Plus scan plugin that you can try to determine your BIOS. Try it.



This post has been edited by eclectice: Oct 11 2008, 10:19 AM

So i update my BIOS which is downloading the Phoenix-Award?

Here is my BIOS update
HOME (system summary)
BIOS
- Phoenix-Award Bad Download ( prompt me to download)

Please advice
Thanks

---

Added on October 11, 2008, 10:24 am\\
Wait a minute

I think my BIOS is calleed Phoenix award which is in a bad shape.

The manufacturer is unknown. So how do i update?

This post has been edited by horcruxes: Oct 11 2008, 10:24 AM

Click the Download button next to "BAD" report for your Phoenix BIOS. "Bad" here means that your BIOS is not the latest one. But, before that, confirm the properties of your Phoenix BIOS by clicking on the Phoenix link

This post has been edited by eclectice: Oct 11 2008, 10:27 AM

They gave me this web https://sc.esupport.com/cart/driveragentplu...&ticket=41KJYGX

I think im required to pay, however i am just a student now.

I cannot afford to pay.

How ? =(

Ah, then you need to visit BIOSTAR website for your latest BIOS update.

Anyway, my BsoD happened at 3rd of Octorber 2008...

---

Added on October 11, 2008, 10:31 amAa wait, how do i know the model of my motherboard and which model i need to download ? im such a tard


This post has been edited by horcruxes: Oct 11 2008, 10:31 AM

Your minidump history that you has given here shows the problem since 30 Dec 2007.

Aa okay.

Wait a minute

i got into this web > http://www.biostar.com.tw/app/en-us/mb/index.php

But i do not know which to download for my mother board + i cannot find where to dl it.

Please advice, once again.

Please identify your BIOSTAR motherboard model number. The previous report can't say more about your motherboard model

You can use CPU-ID software to look for this info.

http://www.cpuid.com/cpuz.php

Here's my info
Motherboard

Model : i845GV-8712F


BIOS : award soft international, Inc.
Version : 6.00PG
Date : 09/03/2004

So now what ><