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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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horcruxes
post Oct 10 2008, 11:40 PM

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Hi i've been having problems with BsOD

I tried solving thru ways of trouble shooting that was introduced at the 1st page.
However, to no avail.

each time i solved a BsoD error, another came.

Mind to help ?

Many thanks.


Attached File(s)
Attached File  Minidump.zip ( 1.15mb ) Number of downloads: 14
horcruxes
post Oct 11 2008, 09:38 AM

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QUOTE(francischuahcw @ Oct 11 2008, 07:09 AM)
Please provide below information.
1. Mobo model
2. GC model
3. RAM size
4. HDD size
5. PSU power

Please spare sometimes for us to go through your dump file and we shall get back to you once its ready as you have numerous of BSOD
*
im sorry cos im not good with computers.
I went to download something called Belarc Advisor to tell me my computer status.

Here is what i've got :

Hope its of useful help

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop

Processor a
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Main Circuit Board
Board: i845GV-8712F
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 09/03/2004

Drives
41.10 Gigabytes Usable Hard Drive Capacity
29.25 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8526B [CD-ROM drive]
SONY DVD RW DRU-720A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E12S4LAN, rev NAR61HA0, SMART Status: Healthy

Memory modules
1016 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB


Controllers
Standard floppy disk controller
Intel® 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]


Display
NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
CMO CMC 17" AD [Monitor] (17.1"

Local Drive Volumes


c: (NTFS on drive 0) 41.10 GB 29.25 GB free

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB946648 - Important (details...)
Q928365 - Critical (details...)
Q941569 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943485 - Important (details...)
Q944338 - Critical (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q948590 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 12/4/2007 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 12/4/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 12/4/2007 (details...)
Windows XP
no verification data KB923689 (details...)
SP0
passed verification KB923689 on 12/4/2007 (details...)
SP3
passed verification KB873339 on 12/4/2007 (details...)
passed verification KB885835 on 12/4/2007 (details...)
passed verification KB885836 on 12/4/2007 (details...)
no verification data KB885884 on 10/1/2008 (details...)
passed verification KB886185 on 12/4/2007 (details...)
passed verification KB887472 on 12/4/2007 (details...)
passed verification KB888302 on 12/4/2007 (details...)
passed verification KB890046 on 12/4/2007 (details...)
passed verification KB890859 on 12/4/2007 (details...)
passed verification KB891781 on 12/4/2007 (details...)
passed verification KB893756 on 12/4/2007 (details...)
passed verification KB893803V2 on 12/4/2007 (details...)
passed verification KB894391 on 12/4/2007 (details...)
passed verification KB896358 on 12/4/2007 (details...)
passed verification KB896423 on 12/4/2007 (details...)
passed verification KB896428 on 12/4/2007 (details...)
passed verification KB898461 on 12/4/2007 (details...)
passed verification KB899587 on 12/4/2007 (details...)
passed verification KB899591 on 12/4/2007 (details...)
passed verification KB900725 on 12/4/2007 (details...)
passed verification KB901017 on 12/4/2007 (details...)
passed verification KB901214 on 12/4/2007 (details...)
passed verification KB902400 on 12/4/2007 (details...)
passed verification KB904706 on 12/4/2007 (details...)
passed verification KB905414 on 12/4/2007 (details...)
passed verification KB905749 on 12/4/2007 (details...)
passed verification KB908519 on 12/4/2007 (details...)
passed verification KB908531 on 12/4/2007 (details...)
passed verification KB910437 on 12/4/2007 (details...)
passed verification KB911280 on 12/4/2007 (details...)
passed verification KB911562 on 12/4/2007 (details...)
passed verification KB911927 on 12/4/2007 (details...)
passed verification KB913580 on 12/4/2007 (details...)
passed verification KB914388 on 12/4/2007 (details...)
passed verification KB914389 on 12/4/2007 (details...)
passed verification KB916595 on 12/4/2007 (details...)
passed verification KB917344 on 12/4/2007 (details...)
passed verification KB917953 on 12/4/2007 (details...)
passed verification KB918118 on 12/4/2007 (details...)
passed verification KB918439 on 12/4/2007 (details...)
passed verification KB919007 on 12/4/2007 (details...)
passed verification KB920213 on 12/4/2007 (details...)
passed verification KB920670 on 12/4/2007 (details...)
passed verification KB920683 on 12/4/2007 (details...)
passed verification KB920685 on 12/4/2007 (details...)

Windows XP
SP3 (continued)
passed verification KB921503 on 12/4/2007 (details...)
passed verification KB922582 on 12/4/2007 (details...)
passed verification KB922819 on 12/4/2007 (details...)
passed verification KB923191 on 12/4/2007 (details...)
passed verification KB923414 on 12/4/2007 (details...)
passed verification KB923980 on 12/4/2007 (details...)
passed verification KB924270 on 12/4/2007 (details...)
passed verification KB924496 on 12/4/2007 (details...)
passed verification KB924667 on 12/4/2007 (details...)
passed verification KB925902 on 12/4/2007 (details...)
passed verification KB926255 on 12/4/2007 (details...)
passed verification KB926436 on 12/4/2007 (details...)
passed verification KB927779 on 12/4/2007 (details...)
passed verification KB927802 on 12/4/2007 (details...)
passed verification KB927891 on 12/4/2007 (details...)
passed verification KB928255 on 12/4/2007 (details...)
passed verification KB928843 on 12/4/2007 (details...)
passed verification KB929123 on 12/4/2007 (details...)
passed verification KB930178 on 12/4/2007 (details...)
passed verification KB930916 on 12/4/2007 (details...)
passed verification KB931261 on 12/4/2007 (details...)
passed verification KB931784 on 12/4/2007 (details...)
passed verification KB932168 on 12/4/2007 (details...)
passed verification KB933360 on 12/4/2007 (details...)
passed verification KB933729 on 12/4/2007 (details...)
passed verification KB935839 on 12/4/2007 (details...)
passed verification KB935840 on 12/4/2007 (details...)
passed verification KB936021 on 12/4/2007 (details...)
passed verification KB936357 on 12/4/2007 (details...)
passed verification KB938127 on 12/4/2007 (details...)
passed verification KB938828 on 12/4/2007 (details...)
passed verification KB938829 on 12/4/2007 (details...)
passed verification KB939653 on 12/4/2007 (details...)
passed verification KB941202 on 12/4/2007 (details...)
passed verification KB943460 on 12/4/2007 (details...)
passed verification KB950749 on 10/10/2008 (details...)
SP4
no verification data KB938464 on 10/1/2008 (details...)
failed verification KB946648 on 10/1/2008 (details...) Reinstall!
passed verification KB950762 on 10/1/2008 (details...)
passed verification KB950974 on 10/1/2008 (details...)
passed verification KB951066 on 10/1/2008 (details...)
passed verification KB951072-V2 on 10/10/2008 (details...)
passed verification KB951376-V2 on 10/1/2008 (details...)
passed verification KB951698 on 10/1/2008 (details...)
passed verification KB951748 on 10/10/2008 (details...)
passed verification KB952287 on 10/1/2008 (details...)
passed verification KB952954 on 10/1/2008 (details...)
passed verification KB953838 on 10/10/2008 (details...)
no verification data KB953839

Added on October 11, 2008, 9:48 am
QUOTE(eclectice @ Oct 11 2008, 09:29 AM)
You have numerous INTEL_CPU_MICROCODE_ZERO in most of your minidumps, which this error is rarely documented. Try to update your BIOS to correct Intel microcode data (Intel CPU "firmware"). Or, you can try this Microsoft's hotfix to improve system realibility with your problematic Intel processor.

http://support.microsoft.com/?kbid=936357
*
my system is X86, which they said will cause BsoD

But they have too much things to download.

Sorry im a computer tard.

Mind to tell me which to download? thanks

Added on October 11, 2008, 9:51 amSorry here's my Intel platinum ..

ACPI\GenuineIntel_-_x86_Family_15_Model_4
*GenuineIntel_-_x86_Family_15_Model_4
ACPI\GenuineIntel_-_x86_Family_15
*GenuineIntel_-_x86_Family_15
ACPI\GenuineIntel_-_x86
*GenuineIntel_-_x86


Which update do i need? thanks!


This post has been edited by horcruxes: Oct 11 2008, 09:51 AM
horcruxes
post Oct 11 2008, 10:02 AM

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QUOTE(eclectice @ Oct 11 2008, 10:00 AM)
» Click to show Spoiler - click again to hide... «

It appears that Windows update has already applied the hotfix:
Check for your BIOS update from your motherboard manufacturer. Use google.
*
mind leaving your email?
i dont really understand...

I google-d... searching BIOS update from your motherboard manufacturer.
It turned out to be nothing but silly things.

I am sorry. im a tard
horcruxes
post Oct 11 2008, 10:13 AM

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QUOTE(eclectice @ Oct 11 2008, 10:09 AM)
Sorry, I will not do that. You need to search your BIOS by yourself. I believe your motherboard is from Biostar

http://www.wimsbios.com/biosupdates/biostar.jsp
*
Okay, i went to dl that and i saw something under mother board name " Phoenix - Award " is missing. Do i download it?
horcruxes
post Oct 11 2008, 10:19 AM

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QUOTE(eclectice @ Oct 11 2008, 10:16 AM)
From your minidump history, you have suffered from INTEL_CPU_MICROCODE_ZERO since 30 Dec 2007. The hotfix KB936357 has been introduced since  4 Dec 2007. I think that hotfix is the culprit. Try to remove hotfix KB936357 from Add/Remove Program. But, don't do this yet.

I still prefer you to find the BIOS update rather than remove the hotfix.

Added on October 11, 2008, 10:18 am
There is BIOS Agent Plus scan plugin that you can try to determine your BIOS. Try it.
*
So i update my BIOS which is downloading the Phoenix-Award?

Here is my BIOS update
HOME (system summary)
BIOS
- Phoenix-Award Bad Download ( prompt me to download)

Please advice
Thanks

Added on October 11, 2008, 10:24 am
QUOTE(horcruxes @ Oct 11 2008, 10:19 AM)
So i update my BIOS which is downloading the Phoenix-Award?

Here is my BIOS update
  HOME (system summary)         
  BIOS       
  - Phoenix-Award                    Bad  Download  ( prompt me to download)

Please advice
Thanks
*
\\
Wait a minute

I think my BIOS is calleed Phoenix award which is in a bad shape.

The manufacturer is unknown. So how do i update?

This post has been edited by horcruxes: Oct 11 2008, 10:24 AM
horcruxes
post Oct 11 2008, 10:26 AM

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QUOTE(eclectice @ Oct 11 2008, 10:24 AM)
Click the Download button next to "BAD" report for your Phoenix BIOS.
*
They gave me this web https://sc.esupport.com/cart/driveragentplu...&ticket=41KJYGX

I think im required to pay, however i am just a student now.

I cannot afford to pay.

How ? =(
horcruxes
post Oct 11 2008, 10:29 AM

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QUOTE(eclectice @ Oct 11 2008, 10:27 AM)
Ah, then you need to visit BIOSTAR website for your latest BIOS update.
*
Anyway, my BsoD happened at 3rd of Octorber 2008...

Added on October 11, 2008, 10:31 am
QUOTE(horcruxes @ Oct 11 2008, 10:29 AM)
Anyway, my BsoD happened at 3rd of Octorber 2008...
*
Aa wait, how do i know the model of my motherboard and which model i need to download ? im such a tard


This post has been edited by horcruxes: Oct 11 2008, 10:31 AM
horcruxes
post Oct 11 2008, 10:37 AM

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QUOTE(eclectice @ Oct 11 2008, 10:36 AM)
Your minidump history that you has given here shows the problem since 30 Dec 2007.
*
Aa okay.

Wait a minute

i got into this web > http://www.biostar.com.tw/app/en-us/mb/index.php

But i do not know which to download for my mother board + i cannot find where to dl it.

Please advice, once again.
horcruxes
post Oct 11 2008, 10:47 AM

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QUOTE(eclectice @ Oct 11 2008, 10:41 AM)
Please identify your BIOSTAR motherboard model number. The previous report can't say more about your motherboard model

You can use CPU-ID software to look for this info.

http://www.cpuid.com/cpuz.php
*
Here's my info
Motherboard

Model : i845GV-8712F


BIOS : award soft international, Inc.
Version : 6.00PG
Date : 09/03/2004

So now what ><
horcruxes
post Oct 11 2008, 10:55 AM

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QUOTE(eclectice @ Oct 11 2008, 10:53 AM)
Huh, can you look on your motherboard physically for the model number. The one you see just now only reveals your i845GV chipset.
*
I've found the section in which i can download
In biostar..

Intel 845GV

P4TPT and P4TGV

Which should i dl?
horcruxes
post Oct 11 2008, 11:05 AM

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QUOTE(eclectice @ Oct 11 2008, 11:02 AM)
Your chipset is 845GV. So, P4TGV is the correct one.
*
Alright i've downloaded it..

But i cannot seem to open the file. ( . BIN )

Is there some way ?

Or should i save the file to somewhere?

This post has been edited by horcruxes: Oct 11 2008, 11:05 AM
horcruxes
post Oct 11 2008, 11:40 AM

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QUOTE(eclectice @ Oct 11 2008, 11:19 AM)
Are your sure your motherboard is from BIOSTAR?

No, you need to use BIOS Flash utility to flash your BIOS with new data (.BIN) . Be careful and read instruction properly on how to use it to avoid you from "bricking" your BIOS and system. Most importantly, make sure you are connected to a stable mains power supply and wish that your house is not facing black-out while updating your BIOS.  sweat.gif Close all anti-virus, anti-malware programs and other applications.

This one runs from Windows environment.

http://www.biostar-europe.de/v3/app/de/eve...e/biospage.html
Read this first!
http://www.biostar-usa.com/bioshelp.asp

The previous link says that Biostar BIOS has the option to flash the BIOS while in the BIOS setting environment rather than in Windows environment. This is only true for recent motherboards but not for legacy motherboards.
*
Im dead, mine is legacy motherboards.
horcruxes
post Oct 11 2008, 01:09 PM

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QUOTE(eclectice @ Oct 11 2008, 11:52 AM)
Then, use that BIOS flasher utility that can run under Windows environment.
*
Problem not solved.


-Any another help?-

Added on October 11, 2008, 1:10 pm
QUOTE(horcruxes @ Oct 11 2008, 09:38 AM)
im sorry cos im not good with computers.
I went to download something called Belarc Advisor to tell me my computer status.

Here is what i've got :

Hope its of useful help

Operating System                                                             System Model
Windows XP Home Edition Service Pack 2 (build 2600)            Enclosure Type: Desktop

Processor a                                                                        
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache                                                   
1024 kilobyte secondary memory cache                                 
Main Circuit Board
Board: i845GV-8712F
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 09/03/2004

Drives    
41.10 Gigabytes Usable Hard Drive Capacity
29.25 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8526B [CD-ROM drive]
SONY DVD RW DRU-720A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E12S4LAN, rev NAR61HA0, SMART Status: Healthy

Memory modules
1016 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Controllers                                                
Standard floppy disk controller
Intel® 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]   


Display
NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
CMO CMC 17" AD [Monitor] (17.1"

Local Drive Volumes
 
 
c: (NTFS on drive 0)  41.10 GB  29.25 GB free

Missing Microsoft Security Hotfixes  [Back to Top]
        These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed. 
KB946648 - Important  (details...)
Q928365 - Critical  (details...)
Q941569 - Critical  (details...)
Q941693 - Important  (details...)
Q943055 - Critical  (details...)
Q943485 - Important  (details...)
Q944338 - Critical  (details...)
Q944653 - Important  (details...)
Q945553 - Important  (details...)
Q946026 - Critical  (details...)
Q948590 - Critical  (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data    SP2    (SP2)
Windows Media Player 6.4
no verification data    KB925398_WMP64    (details...)
    SP0
passed verification        KB925398_WMP64  on 12/4/2007  (details...)
Windows Media Player 9
no verification data    KB936782_WMP9    (details...)
    SP2
passed verification        KB936782_WMP9  on 12/4/2007  (details...)
Windows Media Player
    SP0
passed verification        KB911564  on 12/4/2007  (details...)
Windows XP
no verification data    KB923689    (details...)
    SP0
passed verification        KB923689  on 12/4/2007  (details...)
    SP3
passed verification        KB873339  on 12/4/2007  (details...)
passed verification        KB885835  on 12/4/2007  (details...)
passed verification        KB885836  on 12/4/2007  (details...)
no verification data        KB885884  on 10/1/2008  (details...)
passed verification        KB886185  on 12/4/2007  (details...)
passed verification        KB887472  on 12/4/2007  (details...)
passed verification        KB888302  on 12/4/2007  (details...)
passed verification        KB890046  on 12/4/2007  (details...)
passed verification        KB890859  on 12/4/2007  (details...)
passed verification        KB891781  on 12/4/2007  (details...)
passed verification        KB893756  on 12/4/2007  (details...)
passed verification        KB893803V2  on 12/4/2007  (details...)
passed verification        KB894391  on 12/4/2007  (details...)
passed verification        KB896358  on 12/4/2007  (details...)
passed verification        KB896423  on 12/4/2007  (details...)
passed verification        KB896428  on 12/4/2007  (details...)
passed verification        KB898461  on 12/4/2007  (details...)
passed verification        KB899587  on 12/4/2007  (details...)
passed verification        KB899591  on 12/4/2007  (details...)
passed verification        KB900725  on 12/4/2007  (details...)
passed verification        KB901017  on 12/4/2007  (details...)
passed verification        KB901214  on 12/4/2007  (details...)
passed verification        KB902400  on 12/4/2007  (details...)
passed verification        KB904706  on 12/4/2007  (details...)
passed verification        KB905414  on 12/4/2007  (details...)
passed verification        KB905749  on 12/4/2007  (details...)
passed verification        KB908519  on 12/4/2007  (details...)
passed verification        KB908531  on 12/4/2007  (details...)
passed verification        KB910437  on 12/4/2007  (details...)
passed verification        KB911280  on 12/4/2007  (details...)
passed verification        KB911562  on 12/4/2007  (details...)
passed verification        KB911927  on 12/4/2007  (details...)
passed verification        KB913580  on 12/4/2007  (details...)
passed verification        KB914388  on 12/4/2007  (details...)
passed verification        KB914389  on 12/4/2007  (details...)
passed verification        KB916595  on 12/4/2007  (details...)
passed verification        KB917344  on 12/4/2007  (details...)
passed verification        KB917953  on 12/4/2007  (details...)
passed verification        KB918118  on 12/4/2007  (details...)
passed verification        KB918439  on 12/4/2007  (details...)
passed verification        KB919007  on 12/4/2007  (details...)
passed verification        KB920213  on 12/4/2007  (details...)
passed verification        KB920670  on 12/4/2007  (details...)
passed verification        KB920683  on 12/4/2007  (details...)
passed verification        KB920685  on 12/4/2007  (details...)
   
Windows XP
    SP3 (continued)
passed verification        KB921503  on 12/4/2007  (details...)
passed verification        KB922582  on 12/4/2007  (details...)
passed verification        KB922819  on 12/4/2007  (details...)
passed verification        KB923191  on 12/4/2007  (details...)
passed verification        KB923414  on 12/4/2007  (details...)
passed verification        KB923980  on 12/4/2007  (details...)
passed verification        KB924270  on 12/4/2007  (details...)
passed verification        KB924496  on 12/4/2007  (details...)
passed verification        KB924667  on 12/4/2007  (details...)
passed verification        KB925902  on 12/4/2007  (details...)
passed verification        KB926255  on 12/4/2007  (details...)
passed verification        KB926436  on 12/4/2007  (details...)
passed verification        KB927779  on 12/4/2007  (details...)
passed verification        KB927802  on 12/4/2007  (details...)
passed verification        KB927891  on 12/4/2007  (details...)
passed verification        KB928255  on 12/4/2007  (details...)
passed verification        KB928843  on 12/4/2007  (details...)
passed verification        KB929123  on 12/4/2007  (details...)
passed verification        KB930178  on 12/4/2007  (details...)
passed verification        KB930916  on 12/4/2007  (details...)
passed verification        KB931261  on 12/4/2007  (details...)
passed verification        KB931784  on 12/4/2007  (details...)
passed verification        KB932168  on 12/4/2007  (details...)
passed verification        KB933360  on 12/4/2007  (details...)
passed verification        KB933729  on 12/4/2007  (details...)
passed verification        KB935839  on 12/4/2007  (details...)
passed verification        KB935840  on 12/4/2007  (details...)
passed verification        KB936021  on 12/4/2007  (details...)
passed verification        KB936357  on 12/4/2007  (details...)
passed verification        KB938127  on 12/4/2007  (details...)
passed verification        KB938828  on 12/4/2007  (details...)
passed verification        KB938829  on 12/4/2007  (details...)
passed verification        KB939653  on 12/4/2007  (details...)
passed verification        KB941202  on 12/4/2007  (details...)
passed verification        KB943460  on 12/4/2007  (details...)
passed verification        KB950749  on 10/10/2008  (details...)
    SP4
no verification data        KB938464  on 10/1/2008  (details...)
failed verification        KB946648  on 10/1/2008  (details...) Reinstall!
passed verification        KB950762  on 10/1/2008  (details...)
passed verification        KB950974  on 10/1/2008  (details...)
passed verification        KB951066  on 10/1/2008  (details...)
passed verification        KB951072-V2  on 10/10/2008  (details...)
passed verification        KB951376-V2  on 10/1/2008  (details...)
passed verification        KB951698  on 10/1/2008  (details...)
passed verification        KB951748  on 10/10/2008  (details...)
passed verification        KB952287  on 10/1/2008  (details...)
passed verification        KB952954  on 10/1/2008  (details...)
passed verification        KB953838  on 10/10/2008  (details...)
no verification data        KB953839

Added on October 11, 2008, 9:48 am

my system is X86, which they said will cause BsoD

But they have too much things to download.

Sorry im a computer tard.

Mind to tell me which to download? thanks

Added on October 11, 2008, 9:51 amSorry here's my Intel platinum ..

ACPI\GenuineIntel_-_x86_Family_15_Model_4
*GenuineIntel_-_x86_Family_15_Model_4
ACPI\GenuineIntel_-_x86_Family_15
*GenuineIntel_-_x86_Family_15
ACPI\GenuineIntel_-_x86
*GenuineIntel_-_x86
Which update do i need? thanks!
*
Where are you, francis chua, need your help..



This post has been edited by horcruxes: Oct 11 2008, 01:10 PM
horcruxes
post Oct 11 2008, 07:03 PM

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Joined: Oct 2008
QUOTE(francischuahcw @ Oct 11 2008, 06:23 PM)
Hi there horcruxes, very sorry for my late reply as i am AFK whole day.
Btw, tthm has already assist you on this issue and it will be wise for you to follow his instruction.

Hereby i attached the analysis from your BSOD debug result and hope you can have more understanding on it.
Interpretation on Error:
Error on 0X8E: Driver/Hardware compatibility issue (Driver/BIOS update)
Error on 0x9C: Harware issue (Overheat on CPU/RAM) & Overclocking
Error on 0x50: Hardware issue (RAM/CPU L2 Cache/PCI card) & Driver/Software issue
Error on 0X7F: Hardware failure (RAM/GC RAM)
Error on 0xD1: Harware failure (RAM) & Damaged Pagefile.

From analyzing your minidump 101008-05, the result shows that you have a corrupted 2bytes on your RAM which might cause your system to BSOD/Halt when paging processes runs through the corrupted 2bytes in your RAM. That could be one of the culprit for your BSOD.

Another issue that you need to take note is as mentioned by tthm regarding your CPU and overheating issue. Please monitor your temperature. You can maintain your system at good temperature by cleaning the dust around your CPU and RAM slot, that would reduce possibility dirt causing problem to your hardware operation.

From the dump i can see that you have try update your system to SP3 on dump 101008-05 but you restore to SP2 after you have BSOD again in SP3. But still, there are quite a number that is out of date including your LAN card driver. Please update it if you switches to SP3.

Thanks. Any further issue please post here to tthm, me or whoever come 1st.

@eclectice,
thanks for helping around. Your assitant is very much appreciated.
*
Any suggestion what i can do to help myself?
Best if it is detailed cos im a computer noob.

Thanks in any case.
horcruxes
post Oct 11 2008, 07:56 PM

New Member
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Junior Member
16 posts

Joined: Oct 2008
QUOTE(francischuahcw @ Oct 11 2008, 07:14 PM)
tthm and i have made few suggestion above. We hope that you get it though. If you cant do it, we are helpless.

QUOTE(tthm)
Would like you to check your system and CPU temperature. You can view your temperature after any crash from your BIOS or your system monitoring software that came with your motherboard.
QUOTE(francis)
Another issue that you need to take note is as mentioned by tthm regarding your CPU and overheating issue. Please monitor your temperature. You can maintain your system at good temperature by cleaning the dust around your CPU and RAM slot, that would reduce possibility dirt causing problem to your hardware operation.
Since you are newbie, those are the suggestion that we can made of for your understanding.

For your RAM, try plug it out, use a rubber to rub the gold area, then put it back again and run your system.

If you still not sure what to do, we would suggest you to send it to IT shop and seek for assistant there as for now, you already have clue on what is going on with your pc.

Thanks
*
Ok will try. Thanks a lot. =)
horcruxes
post Oct 12 2008, 02:53 PM

New Member
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Junior Member
16 posts

Joined: Oct 2008
QUOTE(francischuahcw @ Oct 12 2008, 12:11 PM)
Upgrading to SP3 for victims still persist problem. As i mentioned above refer to dump 101008-05 whereby he already installed to SP3 but error is on memory corruption. Victims RAM somehow is faulty and might need to be changed. Other than that will be the driver issue, with SP3. victims still using some of the driver that dated back to 2001 and 2004. This is somehow incompatible with the SP3 system.

Added on October 12, 2008, 12:20 pm

Hi there,
You never mentioned to me that you have netlimiter2 installed in your system.
That is crucial for me to know as if i do not ask you, your problem will not solve.
Luckily your Event Viewer provide the information to me.
Refer below link for similar issue
http://www.techspot.com/vb/all/windows/t-2...BSOD-Crash.html
http://www.techspot.com/vb/showthread.php?...1684#post241684
http://www.techspot.com/vb/topic38458.html

Please uninstall NETLIMITER2 from your system.
Thanks
*
Any ideas as how to find out which drivers is incompatible with SP3 ?
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