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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!

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tst71
post Jan 5 2018, 06:03 PM

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Date: 24 Nov 2017
HSBC Amanah Cash Back Programme 2017 Fulfilment
Dear valued HSBC Amanah MPower Visa Platinum Credit Cardholders,
We regret to inform that the maximum Cash Back on Petrol and Groceries under the HSBC Amanah Cash Back Programme 2017 has been fully awarded.
Therefore, starting from 1 November 2017 to 31 December 2017, all spend on Petrol and Groceries of any participating merchant will not be awarded with Cash Back from Programme Offer of up to 8%. Nevertheless, Eligible Cardholder will continue to receive Cash Back from Core Product Feature of 0.2% on all local retail spend including Petrol and Groceries in accordance with the Terms and Conditions*.
Thank you for your continued support of HSBC Amanah.
*HSBC Amanah Cash Back Programme 2017 Terms and Conditions (“Terms and Conditions”) apply. Capitalized terms used herein shall have the same meanings assigned to them in the Terms and Conditions.

siaush
post Jan 5 2018, 10:45 PM

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Called HSBC today to lower the SMS transaction alert to RM1.00.
They tell me it is not possible, and the minimum is RM100.00.

Is this true? confused.gif
!@#$%^
post Jan 5 2018, 11:19 PM

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QUOTE(Midoriyaki @ Jan 3 2018, 10:16 AM)
I called HSBC CS to change the SMS alert to RM1, but they told that the default is RM100 and we cannot go lower than that. Anyone tried?
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QUOTE(siaush @ Jan 5 2018, 10:45 PM)
Called HSBC today to lower the SMS transaction alert to RM1.00.
They tell me it is not possible, and the minimum is RM100.00.

Is this true? confused.gif
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looks like it could be true.
fly126
post Jan 5 2018, 11:28 PM

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QUOTE(Midoriyaki @ Jan 3 2018, 10:16 AM)
I called HSBC CS to change the SMS alert to RM1, but they told that the default is RM100 and we cannot go lower than that. Anyone tried?
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QUOTE(siaush @ Jan 5 2018, 10:45 PM)
Called HSBC today to lower the SMS transaction alert to RM1.00.
They tell me it is not possible, and the minimum is RM100.00.

Is this true? confused.gif
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QUOTE(alexanderclz @ Jan 5 2018, 11:19 PM)
looks like it could be true.
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Mine got set to RM25/- icon_rolleyes.gif
cloverl3af
post Jan 8 2018, 10:05 AM

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Any news on yours?

Mine is still "pending". I've escalated twice. No news.

I told them I just want a closure on this matter. Doesn't matter what it is.


QUOTE(dreamthief @ Dec 28 2017, 02:43 PM)
Hmmm, the only reason now I'm still pursuing and waste my time talking to HSBC people.
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db07mufan
post Jan 8 2018, 02:06 PM

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QUOTE(stargate8 @ Dec 5 2017, 04:08 PM)
no need to use hsbc card in order to spend with 500 lazada voucher
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Are there any product limitation on what to buy on Lazada for the voucher. Thinking of getting a camera.
stargate8
post Jan 8 2018, 02:18 PM

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QUOTE(db07mufan @ Jan 8 2018, 02:06 PM)
Are there any product limitation on what to buy on Lazada for the voucher. Thinking of getting a camera.
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No product limit...
nadialje
post Jan 8 2018, 03:13 PM

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QUOTE(cloverl3af @ Jan 3 2018, 11:43 AM)
No, they are definitely not kancheong.

All docs submitted in good order since 24 November until now still "pending final approval" lol.

Anyway, good luck.
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OMG totally same here! I submitted mine on 24 Nov for the Visa Infinite card, and until now also still "pending final approval". They asked me to call the sales department today if still no action by last Friday. So I called just only, they said that "Oh miss, it's still pending". Adui.. of course I know still pending.

So they said they need to ask their superior to see who is the agent in charge, and they will call me back by 5PM today, if not ask me to call them back.

Perhaps you want to try calling this number as well: 03-20599930

Mana tau we both have the same useless PIC for our applications.
cloverl3af
post Jan 8 2018, 05:35 PM

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I called the number you stated 03-20599930 this morning. This number was given to me by the call center. The call agent asked me to call to the tele marketing directly to ask.

I called tele-marketing, they took down my number and told me they will call me back but they didn't.

I am losing patience. Right now, I just want some closure. Whatever that is ~


QUOTE(nadialje @ Jan 8 2018, 03:13 PM)
OMG totally same here! I submitted mine on 24 Nov for the Visa Infinite card, and until now also still "pending final approval". They asked me to call the sales department today if still no action by last Friday. So I called just only, they said that "Oh miss, it's still pending". Adui.. of course I know still pending.

So they said they need to ask their superior to see who is the agent in charge, and they will call me back by 5PM today, if not ask me to call them back.

Perhaps you want to try calling this number as well: 03-20599930

Mana tau we both have the same useless PIC for our applications.
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nadialje
post Jan 8 2018, 07:09 PM

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QUOTE(cloverl3af @ Jan 8 2018, 05:35 PM)
I called the number you stated 03-20599930 this morning. This number was given to me by the call center. The call agent asked me to call to the tele marketing directly to ask.

I called tele-marketing, they took down my number and told me they will call me back but they didn't.

I am losing patience. Right now, I just want some closure. Whatever that is ~
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Well, at least they called me back.. but it was a lame excuse. They said because of their recent promo there was a high number of applicants, therefore processing has a delay. Dafuq
Human Nature
post Jan 8 2018, 10:44 PM

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Received another sms that my card is on its way. Normal pos or courier?
fly126
post Jan 8 2018, 11:28 PM

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QUOTE(Human Nature @ Jan 8 2018, 10:44 PM)
Received another sms that my card is on its way. Normal pos or courier?
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Snail mail.
cloverl3af
post Jan 9 2018, 10:56 AM

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They did call back late evening and told me it will be sorted out these few days. Let's see. Fingers crossed.

QUOTE(nadialje @ Jan 8 2018, 07:09 PM)
Well, at least they called me back.. but it was a lame excuse. They said because of their recent promo there was a high number of applicants, therefore processing has a delay. Dafuq
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tennytyy
post Jan 9 2018, 11:31 AM

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I'm interested to apply HSBC credit card, is there any agent here? Please PM me your contact number.
rachel_xxx
post Jan 9 2018, 10:05 PM

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WTH card centre until 9.30pm only but write there 24 hours? wanna ask about the Lazada voucher also cannot...
Catalyst86
post Jan 10 2018, 01:14 PM

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Hey all, when did HSBC remove their 1000 air miles for 3000 points? I have a Premier World MasterCard and have accumulated all my points for more than 2 years. And finally when I want to redeem my points there's no more such promotion?

Any help people? Thanks

imnotabot
post Jan 10 2018, 02:05 PM

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Lazada voucher requires RM1k or RM1.5k for those that applied before they changed the T&C? My last transaction that made my spending above RM1k was exactly on the date the T&C took effect.
stargate8
post Jan 10 2018, 03:29 PM

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QUOTE(imnotabot @ Jan 10 2018, 02:05 PM)
Lazada voucher requires RM1k or RM1.5k for those that applied before they changed the T&C? My last transaction that made my spending above RM1k was exactly on the date the T&C took effect.
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have you called hsbc inform them u have spent 1k?, try ask hsbc when will you get the 500lazada voucher code
as long as you applied the card before the T&C in effect should be safe.
dreamthief
post Jan 10 2018, 10:32 PM

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QUOTE(cloverl3af @ Jan 8 2018, 10:05 AM)
Any news on yours?

Mine is still "pending". I've escalated twice. No news.

I told them I just want a closure on this matter. Doesn't matter what it is.
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No call back, no nothing. crappy bank. I sort of given up.
rachel_xxx
post Jan 10 2018, 10:47 PM

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spend 1k / 1.5k regardless how many swipe?

just to confirm. thanks.

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