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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!
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cloverl3af
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 Dec 13 2017, 09:44 AM
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New Member
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Yes, I submitted documentations on 24/11 and have yet to received any response. I did call them on Monday 11/12 and they called me back yesterday 12/12 citing it's in the final process. I guess they do take quite long for processing. QUOTE(gmail @ Dec 13 2017, 09:39 AM) Is it normal for new HSBC card approval to takes more than 2 weeks? I submitted my supporting docs with the link given on 27th Nov, till today, no once actually contact me regarding my application is being approved or rejected.  |
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cloverl3af
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Dec 14 2017, 04:41 PM
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New Member
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What's the longest someone has waited for the approval of their HSBC card?  |
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cloverl3af
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Dec 15 2017, 03:28 PM
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New Member
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Congrats - yours is faster than mine. Is yours the Signature with 12 month interest free installment offer? Thanks. QUOTE(gmail @ Dec 14 2017, 04:55 PM) I just receive sms, my application has been approved. Card will be sent to me in 10 days. |
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cloverl3af
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Dec 18 2017, 10:47 AM
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New Member
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Hi, how did you know of the approved amount? Did they mention it in a follow-up email? Thanks. QUOTE(gmail @ Dec 16 2017, 03:50 PM) The sms did not mention on that. |
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cloverl3af
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Dec 18 2017, 11:17 AM
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New Member
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Thanks for the info. Anyway, I am still waiting for my app status. I called and they said it's in its final process. They said could be due to year end back log. The bank staff called me on 3 weeks ago for verification and asked me to upload documents on the same day by giving me a link. I did on the next day. Then no news until now. I guess all I can do is wait. LOL. QUOTE(fruitie @ Dec 18 2017, 11:12 AM) The SMS will mention if I can remember correctly. Else just calculate yourself, it is exactly 60% of your approved limit. |
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cloverl3af
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Dec 20 2017, 04:30 PM
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New Member
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So.... I am still waiting. It's been 18 working days.
They say it's still in progress and everything is in order so I don't owe them any documents. They too are surprised how come its taking unusually long. However, when I asked if its rejected, they said No. Just asked me to wait for sms and card will be sent to my home address (they double-confirmed my home address as well).
I am beginning to want to "forget it" :-p
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cloverl3af
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Dec 20 2017, 04:42 PM
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New Member
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Called them last week and called them Monday as well. I got "in progress", "in final stage of approval", "in final process" - these kind of answers lah. Tired of calling already. Applied for Signature with 12 month installment promo. QUOTE(stargate8 @ Dec 20 2017, 04:35 PM) huh? u applied for which promo? call them every day, and ask for tracking number also |
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cloverl3af
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Dec 26 2017, 10:46 AM
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New Member
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Normally gifts will come separately. That's my experience with other banks. Not sure about HSBC. Still waiting for my status.  QUOTE(kiyeks @ Dec 24 2017, 04:37 PM) Online, I thought all new appllication will receive welcome gifts. |
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cloverl3af
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Dec 27 2017, 04:40 PM
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New Member
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Not surprising Mine submitted 24/11 now still "pending". QUOTE(basSist @ Dec 27 2017, 04:16 PM) submitted document on 6/12 until now no news  |
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cloverl3af
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Dec 28 2017, 10:28 AM
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New Member
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I called them many times, they asked me to just wait as they are "processing". They are trying to contact my office for verification. I asked if there have issues, I can point them to the person in charge directly. They said no, no issue. If got issue, they will let me know. I asked the person to escalate, she said she can only do it next week as person in charge is on leave. Anyway, I told her that HSBC has won the "longest processing time" award for cc application. QUOTE(chonghe @ Dec 27 2017, 09:52 PM) Last time I also received decline at first and later CS called me apparently the reason is due to "call my office no one answer"  And then she helped me appeal and finally got accepted, but took really long. I remember I applied early Nov and only got my card recently Besides the date of HSBC is really weird. I received approval SMS about 2 weeks ago however my CCRIS somehow showed approved my HSBC end of Nov |
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cloverl3af
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Dec 28 2017, 10:32 AM
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New Member
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I think it's bad for us because in CCRIS, it will show "pending" for a particular credit limit amount, and if this limit is high, it will affect any other loan application that you may have at this point of time. Imagine you have a RM xx k limit "pending approval" in CCRIS, I think other banks considering your loan will take this into consideration in your approval or amount approved. QUOTE(dreamthief @ Dec 28 2017, 10:25 AM) I think my case should be similar.... but i did mention to the first person who engaged me. I said my company is strict in all these kind of things, they won't entertain. If anything clarify with me before you decide to decline or anything. I'm more worried CCRIS, CTOS affected my credit rating over stupid HSBC procedures. Till now, I didn't get a callback. Like I said, either I'm unlucky, or it shows me eventual bad service from HSBC. |
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cloverl3af
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Dec 28 2017, 11:40 AM
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New Member
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Good luck and all the best ~ QUOTE(psiloveu @ Dec 28 2017, 11:34 AM) I am existing HSBC card holder, just submitted my credit card application request to apply amanah i card.......wanna to test how fast they process my application. |
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cloverl3af
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Jan 2 2018, 04:00 PM
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New Member
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And so, its now 2018 and as of today, my application is still in "pending" status...  I don't know what else to do except to call them every two days. QUOTE(dreamthief @ Dec 28 2017, 02:43 PM) Hmmm, the only reason now I'm still pursuing and waste my time talking to HSBC people. |
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cloverl3af
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Jan 3 2018, 10:37 AM
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New Member
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Just call 1300 80 2626 or 603 8321 5200 and quote them your IC number. They will try to help (although in my case, they weren't very helpful) haha. Keep telling me "in progress" and "in final stages of approval". QUOTE(mytaffeta @ Jan 3 2018, 04:03 AM) how to follow up my application? what number to call and what reference to give? |
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cloverl3af
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Jan 3 2018, 10:44 AM
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New Member
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For mine, not that soon. Probably more than a week + QUOTE(savvyaunty @ Jan 3 2018, 10:38 AM) how long does it take for HSBC to contact us after filling up the online form for new card? |
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cloverl3af
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Jan 3 2018, 11:43 AM
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New Member
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No, they are definitely not kancheong. All docs submitted in good order since 24 November until now still "pending final approval" lol. Anyway, good luck. QUOTE(savvyaunty @ Jan 3 2018, 11:40 AM) wah that's quite long. i thought they will be more kancheong |
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cloverl3af
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Jan 8 2018, 10:05 AM
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New Member
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Any news on yours? Mine is still "pending". I've escalated twice. No news. I told them I just want a closure on this matter. Doesn't matter what it is. QUOTE(dreamthief @ Dec 28 2017, 02:43 PM) Hmmm, the only reason now I'm still pursuing and waste my time talking to HSBC people. |
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cloverl3af
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Jan 8 2018, 05:35 PM
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New Member
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I called the number you stated 03-20599930 this morning. This number was given to me by the call center. The call agent asked me to call to the tele marketing directly to ask. I called tele-marketing, they took down my number and told me they will call me back but they didn't. I am losing patience. Right now, I just want some closure. Whatever that is ~ QUOTE(nadialje @ Jan 8 2018, 03:13 PM) OMG totally same here! I submitted mine on 24 Nov for the Visa Infinite card, and until now also still "pending final approval". They asked me to call the sales department today if still no action by last Friday. So I called just only, they said that "Oh miss, it's still pending". Adui.. of course I know still pending. So they said they need to ask their superior to see who is the agent in charge, and they will call me back by 5PM today, if not ask me to call them back. Perhaps you want to try calling this number as well: 03-20599930 Mana tau we both have the same useless PIC for our applications. |
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cloverl3af
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Jan 9 2018, 10:56 AM
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New Member
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They did call back late evening and told me it will be sorted out these few days. Let's see. Fingers crossed. QUOTE(nadialje @ Jan 8 2018, 07:09 PM) Well, at least they called me back.. but it was a lame excuse. They said because of their recent promo there was a high number of applicants, therefore processing has a delay. Dafuq |
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cloverl3af
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Jan 12 2018, 10:12 AM
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New Member
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Finally got my CC approved. Got the sms on Tuesday.
May I know how long did they take to credit the 0% interest 12 month installment into our account?
Anyone got this experience to share? Thanks all.
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