if based on the t&c, it should be around 4 month time. first 60 days for the transaction period & another 4-8 weekes for the voucher to be issued.

HSBC balance transfer is a rip off, opted 0% over 3 mths and end up CS called up to confirm saying that outstanding balance cannot enjoy 20 days interest free and will be charge 18% interest per annum. Imagine 1k outstanding balance would attract at least RM15 interest charges

Luckily they called up and i cancelled off the deal

Anyone already used the lazada voucher?
Is it only can use on original price item, or discounted item?
I see almost no item is selling with original price, all mark up and discounted.

The 'no 20 days interest free' condition is on the balances of your outstanding if you swipe your card. That is what explained to me earlier.

U should have referred to this thread reg HSBC's BT:
https://forum.lowyat.net/topic/3918057

not sure for new card.

i have both cards, conventional (not amanah).

my platinum is free for life with no condition - i got black&white from hsbc. this is maybe because they upgrade me from gold card previously (and this is like, 10 years ago?). every year during the month of AF, i will got sms from hsbc stated my AF is waived.

for signature, they give me since 2012 via phone. i ask for them to give it free for life same as my plat, but the cs unable to offer that. instead, he ask me to call every year ask for waiver.
so what i do is, every year after annual fee appear in my statement, i will call them ask to waive.
but! never get simple waiver. usually got condition, like swipe 3x (any amount) then only waived it - and i'm ok with that.

plat - use at 8x points in MY
sig - use oversea for 10x points

This post has been edited by erry-: May 3 2017, 04:51 PM

Hi,

Anyone know normally how long it take for the credit card application? I had received the call and submmited my documents online since last week but I am still havent receive any update as of now. Will HSBC bank notify me via call/sms or email once my card application is approved or rejected?

HSBC banker call me to proceed my application, without ask me to send any supporting documents, said that will proceed, is it normal? Lol

I submitted my application since 21th April, still waiting for their call also.

I received the call on the 20th April, and never get email to ask me submit documents. And no news until now. You submitted document right after the call?

Last Tuesday I got the first call request for IC etc, the next day Wednesday I received second call, the staff told me that my application is "conditional approved" and just need to submit documents & I received the email and uploaded on the same day....

Since last Wednesday, no news until now....

You can call to their IVR system to check using your IC, mine only approved like yours conditional approved, but 2nd step rejected...Please share with us after you call them, thanks...

what is their number of IVR system?

Hi, I had the online portal access for HSBC last time but didn't log in anymore after I terminated my card.

Recently, I have acquired a new card and I am unable to register a new portal account. I have forgotten my my password for the old access and I need to go to branch to get it reset and settled.

Question: will I still be getting the paper statement? The branch near my place is closed and I dont think I need the online portal.

I applied via the HSBC portal on 21-April... HSBC telesales called back within 5mins. Submission of income docs on same day.
Receive email I've been approved on 3-May...
Still waiting for card delivery.

This post has been edited by ronnie: May 4 2017, 11:01 PM

NO, They won't Sent any Paper Statement or even Emailed Statement to you once you got Online Banking Access
You need to Re-register for Online Banking, got any Security Device before...???
if not you can called CS request one from Them or from the nearest branch
https://www.hsbc.com.my/1/2/!ut/p/c5/04...IB-Registration

This post has been edited by fly126: May 5 2017, 01:38 AM

the cash back from the card, how to get it? I saw my statement there is a cash back column, is it auto deduct from the balance?

They will Credit back to your Account by the Next Statement.

This post has been edited by fly126: May 5 2017, 12:53 PM

I just called, the call center agent told me the application is still pending... wondering why it need to take so long... 😓😓😓 It had been more than 1 week...

Hi,

Can share with us is there any restriction for the Lazada evoucher given by HSBC?

Can I use it to purchase multiple items total with RM500 and check out using the voucher code? or I can only use it to purchase one item only?