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Touch 'n Go (TnG) Card, Tips & Latest Promotion
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fruitie
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Jun 26 2016, 08:05 PM
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Rise and Shine
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QUOTE(winnie619 @ Jun 26 2016, 07:05 PM) I lost my TNG card!!! It has more than RM300 balance in it!!! Can the CS help me to cancel the card and refund/transfer to another TNG card? Did you register this card? If yes, you can call and terminate the card. I don't think it can be transferred to new card, I asked before but I could be wrong. If it's not registered then I think no other way to prove it..
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winnie619
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Jun 26 2016, 10:06 PM
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QUOTE(Alec.Yong @ Jun 26 2016, 08:04 PM) Did you register the card before? If no, then...  QUOTE(fruitie @ Jun 26 2016, 08:05 PM) Did you register this card? If yes, you can call and terminate the card. I don't think it can be transferred to new card, I asked before but I could be wrong. If it's not registered then I think no other way to prove it..  yea, I registered. Just send an email to the CS, hope they reply me This post has been edited by winnie619: Jun 26 2016, 10:07 PM
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TSvictorywp
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Jun 26 2016, 10:23 PM
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QUOTE(winnie619 @ Jun 26 2016, 10:06 PM) yea, I registered. Just send an email to the CS, hope they reply me good that you registered before. email?? you should have called to block the card right away. you could lose a lot (even for an hour) if the person who picked up your card went to shopping at hypermarkets or pharmacies, or even dine at certain restaurants. after you called, your card balance will be deducted with an administration fee and termination fee, and the balance will be banked-in to your bank account.
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winnie619
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Jun 26 2016, 10:31 PM
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QUOTE(victorywp @ Jun 26 2016, 10:23 PM) good that you registered before. email?? you should have called to block the card right away. you could lose a lot (even for an hour) if the person who picked up your card went to shopping at hypermarkets or pharmacies, or even dine at certain restaurants. after you called, your card balance will be deducted with an administration fee and termination fee, and the balance will be banked-in to your bank account. oh goshh! the careline is until 10pm only.. will call them tomorrow morning
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fruitie
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Jun 26 2016, 10:48 PM
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Rise and Shine
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QUOTE(winnie619 @ Jun 26 2016, 10:31 PM) oh goshh! the careline is until 10pm only.. will call them tomorrow morning  Yes, last time I lost mine, I called immediately to terminate. For refund, you will need to pay RM 10.60 for service charge. Hope everything will be OK for you.
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cybpsych
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Jun 26 2016, 10:54 PM
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QUOTE(winnie619 @ Jun 26 2016, 10:31 PM) oh goshh! the careline is until 10pm only.. will call them tomorrow morning  lost = stolen? misplaced? left unattended? for anything emergency, pls call the respective merchant or banks or issuers; should be your utmost prioritized action. posting the question here (e.g. 2nd opinion, suggestion, recommendation, etc) should be your secondary task; not ask here first and then take/figure out action later.
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winnie619
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Jun 26 2016, 11:21 PM
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QUOTE(cybpsych @ Jun 26 2016, 10:54 PM) lost = stolen? misplaced? left unattended? for anything emergency, pls call the respective merchant or banks or issuers; should be your utmost prioritized action. posting the question here (e.g. 2nd opinion, suggestion, recommendation, etc) should be your secondary task; not ask here first and then take/figure out action later.  misplaced i think ya, noted. will be more alert
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h11g
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Jun 28 2016, 02:33 PM
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edited
This post has been edited by h11g: Jun 28 2016, 02:34 PM
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nexona88
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Jul 1 2016, 11:12 PM
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No TnG top up lane in Plus Highway starting tomorrow (2 July) till Raya Holidays finish (9 July) http://www.sinarharian.com.my/semasa/tiada...i-esok-1.538350
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shahrul09
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Jul 26 2016, 12:21 AM
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where to get TnG card?
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TSvictorywp
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Jul 26 2016, 01:27 AM
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QUOTE(shahrul09 @ Jul 26 2016, 12:21 AM) plus highway, tesco, watson, tng hub, etc.
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rdevil33
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Aug 2 2016, 02:05 PM
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Was using tng portal to view and check my tng card usage for past few month. So far so good the record accuracy.
But, recently encountered missing transaction record for toll usage from Jul19 to Jul26.
Anyone experience before and how u usually report it to tng?
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saitong09
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Aug 2 2016, 08:09 PM
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QUOTE(rdevil33 @ Aug 2 2016, 02:05 PM) Was using tng portal to view and check my tng card usage for past few month. So far so good the record accuracy. But, recently encountered missing transaction record for toll usage from Jul19 to Jul26. Anyone experience before and how u usually report it to tng? If missing transaction without deducted then just ignore it
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kelvinlzy
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Aug 2 2016, 08:23 PM
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QUOTE(rdevil33 @ Aug 2 2016, 02:05 PM) Was using tng portal to view and check my tng card usage for past few month. So far so good the record accuracy. But, recently encountered missing transaction record for toll usage from Jul19 to Jul26. Anyone experience before and how u usually report it to tng? For my case, it was about 3-4 days before the transactions appeared. But the balance already deducted. QUOTE(saitong09 @ Aug 2 2016, 08:09 PM) If missing transaction without deducted then just ignore it  What if it is used for business travelling purposes and can't claim? In that case need to contact CS.
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saitong09
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Aug 2 2016, 08:30 PM
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QUOTE(kelvinlzy @ Aug 2 2016, 08:23 PM) For my case, it was about 3-4 days before the transactions appeared. But the balance already deducted. What if it is used for business travelling purposes and can't claim? In that case need to contact CS. If the balance already been deducted and transaction didn't appear then have to call CS
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rdevil33
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Aug 3 2016, 12:37 PM
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QUOTE(kelvinlzy @ Aug 2 2016, 08:23 PM) For my case, it was about 3-4 days before the transactions appeared. But the balance already deducted. What if it is used for business travelling purposes and can't claim? In that case need to contact CS. Exactly! Need the statement for claiming purpose. QUOTE(saitong09 @ Aug 2 2016, 08:30 PM) If the balance already been deducted and transaction didn't appear then have to call CS That's right! Amount deducted but transaction not appear. Thanks! This post has been edited by rdevil33: Aug 3 2016, 12:41 PM
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fkinmeng
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Aug 3 2016, 05:15 PM
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that day i went giant, wanted to pay using touch n go, they say all along don't have that service, is it true?
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djhenry91
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Aug 3 2016, 05:28 PM
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QUOTE(fkinmeng @ Aug 3 2016, 05:15 PM) that day i went giant, wanted to pay using touch n go, they say all along don't have that service, is it true? if u read the front page..
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fkinmeng
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Aug 3 2016, 06:17 PM
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QUOTE(djhenry91 @ Aug 3 2016, 05:28 PM) if u read the front page.. just checking with others, who knows others can?
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kelvinlzy
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Aug 3 2016, 06:38 PM
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QUOTE(fkinmeng @ Aug 3 2016, 05:15 PM) that day i went giant, wanted to pay using touch n go, they say all along don't have that service, is it true? Which outlet?
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