It has more than RM300 balance in it!!!
Can the CS help me to cancel the card and refund/transfer to another TNG card?
This post has been edited by winnie619: Jun 26 2016, 07:05 PM
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Jun 26 2016, 07:05 PM
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Junior Member
445 posts Joined: Jan 2008 |
I lost my TNG card!!!
It has more than RM300 balance in it!!! Can the CS help me to cancel the card and refund/transfer to another TNG card? This post has been edited by winnie619: Jun 26 2016, 07:05 PM |
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Jun 26 2016, 10:06 PM
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QUOTE(Alec.Yong @ Jun 26 2016, 08:04 PM) QUOTE(fruitie @ Jun 26 2016, 08:05 PM) Did you register this card? If yes, you can call and terminate the card. I don't think it can be transferred to new card, I asked before but I could be wrong. yea, I registered.If it's not registered then I think no other way to prove it.. Just send an email to the CS, hope they reply me This post has been edited by winnie619: Jun 26 2016, 10:07 PM |
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Jun 26 2016, 10:31 PM
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QUOTE(victorywp @ Jun 26 2016, 10:23 PM) good that you registered before. oh goshh! the careline is until 10pm only.. email?? you should have called to block the card right away. you could lose a lot (even for an hour) if the person who picked up your card went to shopping at hypermarkets or pharmacies, or even dine at certain restaurants. after you called, your card balance will be deducted with an administration fee and termination fee, and the balance will be banked-in to your bank account. will call them tomorrow morning |
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Jun 26 2016, 11:21 PM
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QUOTE(cybpsych @ Jun 26 2016, 10:54 PM) lost = stolen? misplaced? left unattended? misplaced i thinkfor anything emergency, pls call the respective merchant or banks or issuers; should be your utmost prioritized action. posting the question here (e.g. 2nd opinion, suggestion, recommendation, etc) should be your secondary task; not ask here first and then take/figure out action later. ya, noted. will be more alert |
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