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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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rdevil33
post Aug 2 2016, 02:05 PM

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Was using tng portal to view and check my tng card usage for past few month. So far so good the record accuracy.

But, recently encountered missing transaction record for toll usage from Jul19 to Jul26.

Anyone experience before and how u usually report it to tng?
rdevil33
post Aug 3 2016, 12:37 PM

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Junior Member
354 posts

Joined: Aug 2012
QUOTE(kelvinlzy @ Aug 2 2016, 08:23 PM)
For my case, it was about 3-4 days before the transactions appeared. But the balance already deducted.
What if it is used for business travelling purposes and can't claim? In that case need to contact CS.
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Exactly! Need the statement for claiming purpose.

QUOTE(saitong09 @ Aug 2 2016, 08:30 PM)
If the balance already been deducted and transaction didn't appear then have to call CS
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That's right! Amount deducted but transaction not appear. Thanks!

This post has been edited by rdevil33: Aug 3 2016, 12:41 PM

 

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