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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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chris_xi
post Aug 18 2016, 12:12 PM

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QUOTE(vin_ann @ Aug 4 2016, 07:48 PM)
Public Service Announcement :
Do not use your trusted precious Touch & Go card on #DBKL parking payment kiosk !

Your card will become "Tidak Sah" as shown by toll Plaza display after you try to pay DBKL parking in CBD.

You need go any TnG hub to reset your card.
Sekian.
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i had a similar experience - been parking outdoor in Brickfields using TnG for a while, sometimes the machine accepts TnG payment sometimes it doesnt (showing "kad tidak sah"). one day when i tried to enter Besraya toll my card cant be scanned, i had to reverse and get pass paying cash. ended up resetting my card at the toll plaza.

i didnt know the cause was the parking machine until i stumble upon some comments in the forum.

paying parking using coins in KL is a joke. countrysides are better off using coupons, at least they can be brought in bulk and use at your convenience.
nexona88
post Aug 18 2016, 02:20 PM

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QUOTE(vin_ann @ Aug 4 2016, 07:48 PM)
Public Service Announcement :
Do not use your trusted precious Touch & Go card on #DBKL parking payment kiosk !

Your card will become "Tidak Sah" as shown by toll Plaza display after you try to pay DBKL parking in CBD.

You need go any TnG hub to reset your card.
Sekian.
*
yeah, same thing happen to me cry.gif

seriously something is really wrong DBKL parking machine bangwall.gif
wil-i-am
post Aug 21 2016, 03:55 PM

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Bot some groceries at Tesco n KK today
They r unable to accept TnG as payment due to systems problem
End up pay by cash cry.gif
Just called CS from TnG was informed they have disabled all pymt function for Mydin Sam, Tesco n KK for upgrading
nexona88
post Aug 21 2016, 05:01 PM

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Wonder when upgrade is completed..
TnG is very convenient...
TSvictorywp
post Aug 21 2016, 09:28 PM

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QUOTE(wil-i-am @ Aug 21 2016, 03:55 PM)
Bot some groceries at Tesco n KK today
They r unable to accept TnG as payment due to systems problem
End up pay by cash  cry.gif
Just called CS from TnG was informed they have disabled all pymt function for Mydin Sam, Tesco n KK for upgrading
*
i tried at mydin usj1 failed too. but i used cx after that not cash lol...
sms2u
post Aug 22 2016, 11:46 AM

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QUOTE(wil-i-am @ Aug 21 2016, 03:55 PM)
Bot some groceries at Tesco n KK today
They r unable to accept TnG as payment due to systems problem
End up pay by cash  cry.gif
Just called CS from TnG was informed they have disabled all pymt function for Mydin Sam, Tesco n KK for upgrading
*
QUOTE(nexona88 @ Aug 21 2016, 05:01 PM)
Wonder when upgrade is completed..
TnG is very convenient...
*
QUOTE(victorywp @ Aug 21 2016, 09:28 PM)
i tried at mydin usj1 failed too. but i used cx after that not cash lol...
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refer to touch n go website
http://www.touchngo.com.my/WebLITE/Applica...hers/Notice.pdf

anyway, already posted in touch n go forum
no date provided when it will be available. But heard from tesco staff need to wait until end of sep 2016.
wil-i-am
post Aug 22 2016, 12:56 PM

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QUOTE(sms2u @ Aug 22 2016, 11:46 AM)
refer to touch n go website
http://www.touchngo.com.my/WebLITE/Applica...hers/Notice.pdf

anyway, already posted in touch n go forum
no date provided when it will be available. But heard from tesco staff need to wait until end of sep 2016.
*
End of Sep 2016 is way to long
nexona88
post Aug 22 2016, 03:52 PM

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QUOTE(sms2u @ Aug 22 2016, 11:46 AM)
refer to touch n go website
http://www.touchngo.com.my/WebLITE/Applica...hers/Notice.pdf

anyway, already posted in touch n go forum
no date provided when it will be available. But heard from tesco staff need to wait until end of sep 2016.
*
End of Sept 2016? cannot lor like that.. too long wait sad.gif
laymank
post Aug 23 2016, 12:44 AM

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QUOTE(nexona88 @ Aug 22 2016, 03:52 PM)
End of Sept 2016? cannot lor like that.. too long wait  sad.gif
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After Sep, what would happen?
Can reload touch and go with Credit card?

if not, what did i miss?
sms2u
post Aug 23 2016, 10:46 AM

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QUOTE(laymank @ Aug 23 2016, 12:44 AM)
After Sep, what would happen?
Can reload touch and go with Credit card?

if not, what did i miss?
*
can use touch n go for payment. i think touch n go just to do maintenance and no extra option.
laymank
post Aug 23 2016, 11:48 AM

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QUOTE(sms2u @ Aug 23 2016, 10:46 AM)
can use touch n go for payment. i think touch n go just to do maintenance and no extra option.
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but.... paying tesco using touch and go will require the supervisor to come and login every time. too much hassle.
why is that something to look forward to?
TSvictorywp
post Aug 23 2016, 12:28 PM

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QUOTE(laymank @ Aug 23 2016, 11:48 AM)
but.... paying tesco using touch and go will require the supervisor to come and login every time. too much hassle.
why is that something to look forward to?
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it's not only tesco but mydin and sam groceria affected too. only for payment, reload is not affected.
hmwong
post Aug 26 2016, 09:45 PM

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QUOTE(vin_ann @ Aug 4 2016, 07:48 PM)
Public Service Announcement :
Do not use your trusted precious Touch & Go card on #DBKL parking payment kiosk !

Your card will become "Tidak Sah" as shown by toll Plaza display after you try to pay DBKL parking in CBD.

You need go any TnG hub to reset your card.
Sekian.
*
Your warning came too late for me! I tried to pay the DBKL parking meter at the road using TnG. The first card failed and I used another card.

Now both cards are "Tidak Sah".

Stupid and irresponsible of DBKL for putting up faulty equipment.
SUSPink Spider
post Aug 27 2016, 10:47 AM

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QUOTE(hmwong @ Aug 26 2016, 09:45 PM)
Your warning came too late for me! I tried to pay the DBKL parking meter at the road using TnG. The first card failed and I used another card.

Now both cards are "Tidak Sah".

Stupid and irresponsible of DBKL for putting up faulty equipment.
*
Luckily for mine it's still okay

Maybe only older cards will kena? My card only about 1-2 years old
socratesman
post Aug 27 2016, 12:34 PM

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QUOTE(Pink Spider @ Aug 27 2016, 10:47 AM)
Luckily for mine it's still okay

Maybe only older cards will kena? My card only about 1-2 years old
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My card is also still new (< 10 mnths), but I'm not about to take a chance with those dbkl machines haha!
sms2u
post Aug 28 2016, 01:34 PM

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QUOTE(nexona88 @ Aug 18 2016, 02:20 PM)
yeah, same thing happen to me  cry.gif

seriously something is really wrong DBKL parking machine  bangwall.gif
*
QUOTE(hmwong @ Aug 26 2016, 09:45 PM)
Your warning came too late for me! I tried to pay the DBKL parking meter at the road using TnG. The first card failed and I used another card.

Now both cards are "Tidak Sah".

Stupid and irresponsible of DBKL for putting up faulty equipment.
*
What happen to these cards? the card can activate? how? can get back the balance?
smallboat85
post Aug 28 2016, 07:48 PM

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Hi,can I use tesco touch n go made payment at watsons?
wil-i-am
post Aug 28 2016, 09:20 PM

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QUOTE(smallboat85 @ Aug 28 2016, 07:48 PM)
Hi,can I use tesco touch n go made payment at watsons?
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Yes nod.gif
hmwong
post Aug 29 2016, 09:12 PM

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QUOTE(sms2u @ Aug 28 2016, 01:34 PM)
What happen to these cards? the card can activate? how? can get back the balance?
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Have to go to T'nG hub in Nu Sentral or Bangsar South to activate back. No charge incurred and balance remains. Just nuisance and inconvenience.
cybpsych
post Sep 1 2016, 02:27 PM

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QUOTE(fruitie @ Sep 1 2016, 02:01 PM)
Came back from TnG Hub Nu Sentral. smile.gif

I prefer this new place compared to their old place in KL Sentral. Good lighting and the best thing is their operating hours have switched to 10.00 a.m. - 10.00 p.m. daily which is very good compared to previously as I only had lunch hour to catch them. laugh.gif

All the counters are equipped with PayWave terminal, I asked the friendly lady if it is ready to use, she said yes. So, next time I will use it with my AEON BiG, I didn't have it with me today. I swiped using AEON Gold.

I asked about self-kiosk machine if any improvement will be done to accept credit cards, she said they may consider to do it since in the future is about cashless like PayWave and etc.

I helped my colleagues to reload and my own reload + bought new card. All done via credit card transactions. She gave me a note pad. biggrin.gif

user posted image
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bump here as well...

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