Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsTouch 'n Go (TnG) Card, Tips & Latest Promotion
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 Sep 10 2025, 05:53 PM
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Senior Member
1,807 posts Joined: Jan 2003 From: KL 
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QUOTE(victorywp @ Sep 3 2025, 08:14 PM) You can get free replacement for any tng card. Went Nu Sentral today, no more free replacement for expired cards .  When questioned, the staff claimed that's the process since end-Jan 2025. Had to fork out RM10 for the new card.Another thing - for lost cards, if u do e-refund from portal and it gets rejected, a police report is required (along with other KYC stuff i assume) when u submit appeal to cust service. |
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Sep 10 2025, 08:28 PM
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#3862
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All Stars
48,416 posts Joined: Sep 2014 From: REality
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QUOTE(socratesman @ Sep 10 2025, 05:53 PM) Another thing - for lost cards, if u do e-refund from portal and it gets rejected, a police report is required (along with other KYC stuff i assume) when u submit appeal to cust service. So much hassle just to get back refund...... Can't they simplify it.... The problem with almost total monopoly....Unless your lost card got like rm50 or more.... Just let it burned lorh.... |
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Sep 17 2025, 11:17 AM
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Junior Member
996 posts Joined: Apr 2009 
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QUOTE(socratesman @ Sep 10 2025, 05:53 PM) Went Nu Sentral today, no more free replacement for expired cards . Hmmm, interesting, when I did mine last year and beginning of this year, it was all fine to get the free replacement. When questioned, the staff claimed that's the process since end-Jan 2025. Had to fork out RM10 for the new card.Another thing - for lost cards, if u do e-refund from portal and it gets rejected, a police report is required (along with other KYC stuff i assume) when u submit appeal to cust service. Wonder why did they change the policy?! Anyways, mine are all renewed. |
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Sep 29 2025, 08:20 AM
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Senior Member
5,519 posts Joined: Aug 2011
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Guys, anyone knows if can top up TnG card or buy TnG reload pin at Petronas station using credit card?
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