QUOTE(tzxsean @ May 10 2019, 07:00 PM)
Hi guys,
I encountered some issue with my Touch N go card today.
I sent some msg to TNG FB page but there's no response.
Can anyone tell me what is the problem?
Thank you in advance!
Conversation:
- Hi, good day. I would like to seek clarification for the following error(?) when using the card - the card has been checked in
- What does it means?
- To provide further details, yesterday I went to shopping mall A and tried to use the card for parking entry but it failed.
- And today i went to shopping mall B and tried to use the same card for parking entry. Then I saw the error prompt/msg
- Both times the barrier gates didn’t open
- and of course the card doesn't work when leaving shopping mall B as well.
It seem ur card entry stuck at shopping mall A, check in without check outI encountered some issue with my Touch N go card today.
I sent some msg to TNG FB page but there's no response.
Can anyone tell me what is the problem?
Thank you in advance!
Conversation:
- Hi, good day. I would like to seek clarification for the following error(?) when using the card - the card has been checked in
- What does it means?
- To provide further details, yesterday I went to shopping mall A and tried to use the card for parking entry but it failed.
- And today i went to shopping mall B and tried to use the same card for parking entry. Then I saw the error prompt/msg
- Both times the barrier gates didn’t open
- and of course the card doesn't work when leaving shopping mall B as well.
May 10 2019, 07:38 PM

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