Need to toggle the auto reload on off button in the apps to trigger the auto reload. I tried to toggle it once and it auto reloaded and now that my wallet is below the minimum amount that I set, it still doesn’t auto reload. I guess I need to toggle the on off button once again to trigger it

No problem on data. I can press back from barcode screen and go in transaction history and saw the transaction completed.

How it work actually?
The cashier scan my screen by right I should get a confirmation button before the transaction go thru?
What happen for me is cashier scanned, my screen stay at barcode screen, after a few second the approval slip printed out from her cimb terminal. No confirmation at all

This post has been edited by ktn1169: Dec 14 2018, 09:01 PM

I encountered that problem 3 times.
And I missed the random cash back.

From my experience, there’s no confirmation button after the cashier scanned my barcode. The transaction just go through immediately. I also encountered the same thing as you once and I guess there’s nothing that can be done.

Oh no...Not stable? I should use credit card cash back 5% for my 100 spend if I know earlier

This post has been edited by ktn1169: Dec 14 2018, 09:27 PM

For my practice, if the amount is substantial, I'll use credit card instead of e-wallet.
Let's RM 50 at Tesco, I'll pick to pay with PBB VS.

I’ve observed that using a 2nd TnG eWallet on a phone where the 1st TnG eWallet has redeemed all 5 cashbacks, will not give any cashbacks. The message “not eligible” comes up.

Anyone can confirm this? I only tried once. My son’s phone (Digi) data was extremely slow, the TnG QR refuse to display. So he logged in on my phone (Maxis) to make the purchase and got the “ineligible” message.

Problem solved by switching back to his phone and using my hotspot.

Cashbacks for RM24-25
3.40
3.10
4.40

Probably they capture the device id to decide cashback eligibility.

Received in email
Clicked find out more lead to 404 page #facepalm

Anyone know where got TnG ?
Ideally TnC would be limit 1 account for 1 promo right ?

Whats the fastest way to get refund for mistaken toll charges? I sent multiple emails no reply, call also nobody pickup and put on hold forever.

All broken links!

TnG is pretty responsive on FB these days; perhaps you can try your luck there?

try working hours weekdays.

I tried to call 03-2714 8888 last Friday.
It was extremely to get in like almost an outage.
After about 10 attempts, I was able to get a hold on them.

You can just fill in the form here and the refund will be processed within 14 days. By mistaken toll charges, do you mean your eWallet got deducted twice or it deducted from both your tng card and eWallet?

This post has been edited by wtw0911: Dec 16 2018, 02:45 PM

looks good..
but the link broken

I dont have e-wallet. Deducted from physical card. Did email them twice till now no answer.

Will try FB then. Thanks for y’all feedbacks .

Use the “pay” function at jaya grocer for rm23.65 still get nothing... sob sob

Guys I just signed up for an ewallet account and someone gave this soft pin to reload rm8.

However when I reload the soft pin I get the error below. What is this?!

WTH? First time I see that. Sounds scary. Anyone know what it is?