You can report to TnG through this link

Is it just me or there is a problem reloading TnG e-wallet using credit card now?

RFID can’t be used on north south highway yet. It is just the reader that has been installed

Please message TnG your eWallet account detail and also the screenshot of the tax invoice

Other people must be like why can't this person just pay with CC or cash

Top up in multiple of RM10? You can top up any amount with minimum of RM10 by typing it in yourself

Eventually they have already announced the plan to integrated the TnG card to the eWallet in the recent RFID townhall

The soft pin you used to reload after topping up using online banking is the free one or those soft pin you bought yourself?

Same for me too. No payment successful page so no cashback for payment made through TnG eWallet


Thanks. Will try to do this and see how they respond

But the thing is that they need to fix those bugs in the app first. Even the new auto reload feature is buggy

Need to toggle the auto reload on off button in the apps to trigger the auto reload. I tried to toggle it once and it auto reloaded and now that my wallet is below the minimum amount that I set, it still doesn’t auto reload. I guess I need to toggle the on off button once again to trigger it

From my experience, there’s no confirmation button after the cashier scanned my barcode. The transaction just go through immediately. I also encountered the same thing as you once and I guess there’s nothing that can be done.

You can just fill in the form here and the refund will be processed within 14 days. By mistaken toll charges, do you mean your eWallet got deducted twice or it deducted from both your tng card and eWallet?

This post has been edited by wtw0911: Dec 16 2018, 02:45 PM

Seems like they have fixed the links now

There's no cashback for reload but instead there's for payment

So far there's two types of RFID stickers, one from TnG and another one from PLUS. If you have searched around, you will know that either one of the sticker will do for toll payment. You need not to stick both the TnG and PLUS RFID sticker

No you can't

I didn’t get any cashback for all the three transactions I made on last Friday and today but not sure if I have fully utilized it or what

I would say the same thing as you too. It is stupid to limit only one cup per bill when we can make multiple transactions to get a few cups. It is just like the tealive promo right now where they limit only two cups per transaction. The staffs at one of the outlet I went insisted that it is instead two cups per day per eWallet when I ask them to try adding another two cups in their POS system for me to make payment