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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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Moonflown
post Nov 10 2014, 11:09 AM

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QUOTE(cute_boboi @ Nov 10 2014, 11:02 AM)
Moonflown
If you follow the entire thread, this is the summary of how it works:
1) Order through MOS/Maxis, confirm payment.
2) Then MOS/Maxis release order to Brightstar, for packing.
3) Then only delivery by BS/GDex.
4) Customer receive package.

The issue is seancorr made full payment, but his MOS is still not in BS system. i.e. Maxis has not release the order yet and still at step #1
However, his friend who order much later, already went through until step #4.

I agree final delivery at step #3 may varies, maybe by 1-2 days max. But for the order to process (#1) and fall into #2 system, shouldn't it be in proper sorting order ?
hmm.gif
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I assume BS will receive a large batch of orders on first few days. They would then coordinate with GDex on their delivery logistics as Maxis definitely told them the 7 working days window so they just need to make sure everything gets delivered by then. The actual sorting will definitely based on geographical than sequence.

Just my humble assumption smile.gif
cclee8184
post Nov 10 2014, 11:11 AM

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i had to MOS and they replied status is pending delivery within 7~14 days, maxis rili maxshit!!!

last friday i call BS and they say will delivery to me on monday or tuesday, today i try call and BS answer is 1 to 2 days, i will get it tomorrow or wednesday ...!!!!!!!!!!!
paulchents
post Nov 10 2014, 11:12 AM

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i am 134xxx, gdex delivering now, klang area

btw i order 6+ 128 SG

This post has been edited by paulchents: Nov 10 2014, 11:13 AM
rathian_mhfu
post Nov 10 2014, 11:12 AM

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As i thought..maxis not serve to first come first serve basis..the early bird preorder not actually will get first..the late order will get first sometimes
cclee8184
post Nov 10 2014, 11:13 AM

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i had check with BS, KL area send by BS themself, other send by Gdex

This post has been edited by cclee8184: Nov 10 2014, 11:13 AM
jay5493
post Nov 10 2014, 11:13 AM

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how to call BS ah?
cclee8184
post Nov 10 2014, 11:15 AM

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QUOTE(jay5493 @ Nov 10 2014, 11:13 AM)
how to call BS ah?
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1300882744 then press 1
jonathan82
post Nov 10 2014, 11:20 AM

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QUOTE(nickelkadmium @ Nov 10 2014, 10:28 AM)
funny thing.

Just received SMS from Maxis stating MOSxxxxxx is dispatched. Tracking number for your order is MOSxxxxxx.

Secs later received another sms. Your Order MOSxxxxx is delivered.

I on the other hand, have already got the phone since Saturday by GDEX. hahaha oh maxis....
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same here bro. I received all the above SMS one by one in less than 2 second between each subsequent SMS. And the funny thing is they send the same "Your Order MOSxxxxxxx is delivered...." for 2 times....lol... I already collect my phone from GDex on Saturday morning la...i guess Maxis really need to work out on their pre-order and delivery methods...really a bad experience for all of us here.
button217
post Nov 10 2014, 11:23 AM

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QUOTE(paulchents @ Nov 10 2014, 11:12 AM)
i am 134xxx, gdex delivering now, klang area

btw i order 6+ 128 SG
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wow klang? mine is subang.
marzuki1611
post Nov 10 2014, 11:23 AM

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called brightstar last friday, they said will deliver Monday or Tuesday.

called brightstar this morning, they said committed within this week. no exact date.

MOS1356XXX 6+ 128gb grey.

i want my phone sad.gif
ryudell
post Nov 10 2014, 11:24 AM

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QUOTE(cclee8184 @ Nov 10 2014, 11:11 AM)
i had to MOS and they replied status is pending delivery within 7~14 days, maxis rili maxshit!!!

last friday i call BS and they say will delivery to me on monday or tuesday, today i try call and BS answer is 1 to 2 days, i will get it tomorrow or wednesday ...!!!!!!!!!!!
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Same here bro..just got off the phone with BS..the lady said 1-2 days..crazy..friday said mon or tues..

rathian_mhfu
post Nov 10 2014, 11:25 AM

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QUOTE(cclee8184 @ Nov 10 2014, 11:15 AM)
1300882744 then press 1
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I called the number..is it hard to get through? I waited for 5 minutes only silent
ryudell
post Nov 10 2014, 11:26 AM

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QUOTE(rathian_mhfu @ Nov 10 2014, 11:25 AM)
I called the number..is it hard to get through? I waited for 5 minutes only silent
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Just wait..i only waited for 3mins n there's somebody attend my call..
threeye
post Nov 10 2014, 11:31 AM

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Anyone from Cheras get collect your phone? mine ordered ip6 64 SG on 31st oct @ MOS133Xxxx still not getting any updates, thought Space grey running out of stock but i see many member got their same model as mine on later order. sigh..

mancy
post Nov 10 2014, 11:35 AM

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QUOTE(radiounit @ Nov 10 2014, 11:06 AM)
ip6 64gb grey received from Gdex. MOS1401XXX at KL area. asked the dispatch guy "banyak lagi ke nak deliver hari ini?", and he said, "maxis kurang, digi banyak." just fyi.
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so there have stock for ip6 64gb SG rclxms.gif

This post has been edited by mancy: Nov 10 2014, 11:36 AM
cute_boboi
post Nov 10 2014, 11:37 AM

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QUOTE(Moonflown @ Nov 10 2014, 11:09 AM)
I assume BS will receive a large batch of orders on first few days. They would then coordinate with GDex on their delivery logistics as Maxis definitely told them the 7 working days window so they just need to make sure everything gets delivered by then. The actual sorting will definitely based on geographical than sequence.

Just my humble assumption smile.gif
*
Read my earlier post again. Maxis has not send the order to BS to process. The MOS number does not exist in BS system for tracking yet.

It's quite clear MOS runs out of iPhone 6 Plus 64GB Space Gray since 31st 3am order. Apple is sending next batch this week, and MOS will send the order to BS by Wed/Thu. BS will sort the delivery and send out by Thu/Fri.

Yet, MOS/Maxis PR, sales, marketing and communication did not inform customers with up to date info and correct manner.

button217
post Nov 10 2014, 11:39 AM

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Just got off the phone with BS. Noted 3rd party collection is not acceptable.If ur area is BS , then the phone collection is very strict. If gdex might be more lenient.

This post has been edited by button217: Nov 10 2014, 11:40 AM
rathian_mhfu
post Nov 10 2014, 11:42 AM

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i managed to call BS..very sad news..my order still with maxis..not process yet..i ordered on 1st november with MOS 137xxxx
rathian_mhfu
post Nov 10 2014, 11:43 AM

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QUOTE(button217 @ Nov 10 2014, 11:39 AM)
Just got off the phone with BS. Noted 3rd party collection is not acceptable.If ur area is BS , then the phone collection is very strict. If gdex might be more lenient.
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Do u have gedex phone no?
angelofro
post Nov 10 2014, 11:47 AM

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QUOTE(threeye @ Nov 10 2014, 11:31 AM)
Anyone from Cheras get collect your phone? mine ordered ip6 64 SG on 31st oct @ MOS133Xxxx still not getting any updates, thought Space grey running out of stock but i see many member got their same model as mine on later order. sigh..
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same with me. taman midah here. ordered 6+ grey 64gb at 1st nov. cant track, no update at all.

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