QUOTE(cute_boboi @ Nov 10 2014, 11:02 AM)
Moonflown
If you follow the entire thread, this is the summary of how it works:
1) Order through MOS/Maxis, confirm payment.
2) Then MOS/Maxis release order to Brightstar, for packing.
3) Then only delivery by BS/GDex.
4) Customer receive package.
The issue is seancorr made full payment, but his MOS is still not in BS system. i.e. Maxis has not release the order yet and still at step #1
However, his friend who order much later, already went through until step #4.
I agree final delivery at step #3 may varies, maybe by 1-2 days max. But for the order to process (#1) and fall into #2 system, shouldn't it be in proper sorting order ?

I assume BS will receive a large batch of orders on first few days. They would then coordinate with GDex on their delivery logistics as Maxis definitely told them the 7 working days window so they just need to make sure everything gets delivered by then. The actual sorting will definitely based on geographical than sequence.If you follow the entire thread, this is the summary of how it works:
1) Order through MOS/Maxis, confirm payment.
2) Then MOS/Maxis release order to Brightstar, for packing.
3) Then only delivery by BS/GDex.
4) Customer receive package.
The issue is seancorr made full payment, but his MOS is still not in BS system. i.e. Maxis has not release the order yet and still at step #1
However, his friend who order much later, already went through until step #4.
I agree final delivery at step #3 may varies, maybe by 1-2 days max. But for the order to process (#1) and fall into #2 system, shouldn't it be in proper sorting order ?
Just my humble assumption
Nov 10 2014, 11:09 AM

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