as mentioned before iphone 6+ space grey 128gb and 64gb have limited stock. Kinda worry now.
Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
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Nov 10 2014, 11:48 AM
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Senior Member
673 posts Joined: Nov 2008 From: PeeJay |
as mentioned before iphone 6+ space grey 128gb and 64gb have limited stock. Kinda worry now.
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Nov 10 2014, 11:56 AM
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Junior Member
88 posts Joined: Oct 2014 |
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Nov 10 2014, 12:01 PM
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Junior Member
26 posts Joined: Jun 2010 |
I just had the worst conversation with mos CS Lalitha.
Thinking maxis would have some courtesy to be flexible as I will be admiting to hospital tonight not knowing when I can be discharge... I asked if I can get someone to sign off the package on behalf-answer is no, I asked if I can do self collection with bs since my phone is already there-no as well I asked if the address could be send to hospital -a big fat no too I got angry and asked so you took my money and not willing to give me my phone ,self collect or assign a proxy. She asked me to get a refund and walk in to their maxis store to purchase or arrange the delivery date to a month later. I got even angrier and requested to speak to manager. She said this is how they handle the angry customers and there is no need to speak to the mgr as it will be the same. All the angry customers accepted the 14days refund! I want the refund now why must I tolerate with their 14 days nonsense and not allowing me to speak to the mgr. How can I escalate this to their higher mgmnt?... |
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Nov 10 2014, 12:02 PM
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Junior Member
182 posts Joined: Nov 2013 From: Subang Jaya |
Sorry to hear that a lot of you have yet to receive the phone but does anyone know when would the next stock be available for 64 and 128GB models of I6+ for walk in customers / next pre-order batch at maxis?
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Nov 10 2014, 12:02 PM
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Junior Member
123 posts Joined: Jan 2003 |
Guys after all the stress i finnaly received my phone.
i hope your phones will arrive soon as well. BS is really doing their best. |
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Nov 10 2014, 12:06 PM
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Junior Member
88 posts Joined: Oct 2014 |
QUOTE(michellewcm @ Nov 10 2014, 12:01 PM) I just had the worst conversation with mos CS Lalitha. plain rude of her. change of address is acceptable. i just changed mine to my office address. A CS at MOS suggested me to take unpaid leave and bum around to wait for my phone. stupid .Thinking maxis would have some courtesy to be flexible as I will be admiting to hospital tonight not knowing when I can be discharge... I asked if I can get someone to sign off the package on behalf-answer is no, I asked if I can do self collection with bs since my phone is already there-no as well I asked if the address could be send to hospital -a big fat no too I got angry and asked so you took my money and not willing to give me my phone ,self collect or assign a proxy. She asked me to get a refund and walk in to their maxis store to purchase or arrange the delivery date to a month later. I got even angrier and requested to speak to manager. She said this is how they handle the angry customers and there is no need to speak to the mgr as it will be the same. All the angry customers accepted the 14days refund! I want the refund now why must I tolerate with their 14 days nonsense and not allowing me to speak to the mgr. How can I escalate this to their higher mgmnt?... This post has been edited by button217: Nov 10 2014, 12:10 PM |
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Nov 10 2014, 12:10 PM
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Junior Member
17 posts Joined: Jun 2009 |
Called BS just now. Was trying to confirm the date of delivery but somehow got to know that my phone was delivered last friday and asked whether did the dispatch boy call me, i said no. They said will ask the dispatch to give me a ring. It seems my phone went missing now and only God knows when i will be getting the phone.
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Nov 10 2014, 12:15 PM
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Senior Member
644 posts Joined: Nov 2007 From: Key Ell |
QUOTE(xiahjunsu @ Nov 10 2014, 12:10 PM) Called BS just now. Was trying to confirm the date of delivery but somehow got to know that my phone was delivered last friday and asked whether did the dispatch boy call me, i said no. They said will ask the dispatch to give me a ring. It seems my phone went missing now and only God knows when i will be getting the phone. This is bad. Looks like BS not communicate well with their dispatch |
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Nov 10 2014, 12:16 PM
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Senior Member
1,217 posts Joined: Jan 2003 From: Kuala Lumpur |
QUOTE(michellewcm @ Nov 10 2014, 12:01 PM) I just had the worst conversation with mos CS Lalitha. sorry to hear that. but if i remember correctly it's already stated in their terms upfront during pre-order, changing of address is not allowed. not so sure about someone else signing off the package but this is not under Maxis' control, it should be BS. self collection will screw up BS tracking and stuff i think.Thinking maxis would have some courtesy to be flexible as I will be admiting to hospital tonight not knowing when I can be discharge... I asked if I can get someone to sign off the package on behalf-answer is no, I asked if I can do self collection with bs since my phone is already there-no as well I asked if the address could be send to hospital -a big fat no too I got angry and asked so you took my money and not willing to give me my phone ,self collect or assign a proxy. She asked me to get a refund and walk in to their maxis store to purchase or arrange the delivery date to a month later. I got even angrier and requested to speak to manager. She said this is how they handle the angry customers and there is no need to speak to the mgr as it will be the same. All the angry customers accepted the 14days refund! I want the refund now why must I tolerate with their 14 days nonsense and not allowing me to speak to the mgr. How can I escalate this to their higher mgmnt?... unfortunately every company have their own Standard Operating Procedure, how stuff works. also they have their asses all covered in their T&C; there might be delay in delivery, refund, etc etc. there's nothing much that you can do. your best bet is to get them to send it to the hospital, since yours is quite a unique case. good luck. |
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Nov 10 2014, 12:18 PM
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Junior Member
419 posts Joined: Apr 2009 |
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Nov 10 2014, 12:21 PM
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Junior Member
88 posts Joined: Oct 2014 |
QUOTE(s.n.a.g @ Nov 10 2014, 12:16 PM) sorry to hear that. but if i remember correctly it's already stated in their terms upfront during pre-order, changing of address is not allowed. not so sure about someone else signing off the package but this is not under Maxis' control, it should be BS. self collection will screw up BS tracking and stuff i think. change of address is allowed. You just have to notify maxis to 'change of delivery address' and they will key in their system but would not be shown at MOS . BS allows address changes but only approval from maxis . As they do the delivery based on the address in the system. After verifying all the details then only they will change the address.unfortunately every company have their own Standard Operating Procedure, how stuff works. also they have their asses all covered in their T&C; there might be delay in delivery, refund, etc etc. there's nothing much that you can do. your best bet is to get them to send it to the hospital, since yours is quite a unique case. good luck. This post has been edited by button217: Nov 10 2014, 12:22 PM |
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Nov 10 2014, 12:23 PM
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Junior Member
253 posts Joined: Feb 2010 |
QUOTE(deosiri @ Nov 10 2014, 10:42 AM) Anyone with order number MOS137xxxx got your phone already? Mine MOS133XXXX 31st 4am oso maxis haven't processed for BS... I expect to see iOS 8.1 preinstalled in my 64gb 6+ SG hahaI check with BS last Friday they said will send either today or tomorrow but just now called again they say within this week. So am I need to wait at home for one week just because of the phone??? This post has been edited by sunyen: Nov 10 2014, 12:24 PM |
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Nov 10 2014, 12:24 PM
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Senior Member
644 posts Joined: Nov 2007 From: Key Ell |
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Nov 10 2014, 12:26 PM
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Senior Member
2,200 posts Joined: Mar 2006 From: OKR KL |
sweetpuff : when expected maxis gonna have a big restock for iphone 6? any clue?
This post has been edited by deepan84: Nov 10 2014, 12:26 PM |
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Nov 10 2014, 12:28 PM
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Junior Member
419 posts Joined: Apr 2009 |
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Nov 10 2014, 12:29 PM
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Junior Member
70 posts Joined: Dec 2007 |
Guys, when you all are calling BS, and they've mentioned that the phone is out for delivery, don't forget to ask for the consignment number. Just got off the phone with BS, the nice lady checked my order and gave me the GDex consignment number. Called GDex, and they said that it will be send before 5pm today. Ordered a 128GB SG iP6+ on 31st Oct, 5pm. MOS ID 1364106.
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Nov 10 2014, 12:30 PM
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Junior Member
17 posts Joined: Feb 2006 |
Having one hell of a WFT moment, Just received my iPhones from Apple where I ordered them on the 6th November. And my order from Maxis is still no where in sight.
Anybody from Maxis in the forum, please help, cant afford to wait at home everyday for the delivery. Thanks and much appreciated. This post has been edited by ctwong: Nov 10 2014, 12:31 PM |
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Nov 10 2014, 12:31 PM
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Junior Member
366 posts Joined: Feb 2008 |
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Nov 10 2014, 12:32 PM
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Junior Member
182 posts Joined: Nov 2013 From: Subang Jaya |
I want to ask when is the next restock date for people who didnt preorder..but at this point i'm too afraid to ask.
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Nov 10 2014, 12:35 PM
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Junior Member
88 posts Joined: Oct 2014 |
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