I don't know about other people, but I like to shop at Lazada and element14, and they've been using GDEx for as long as I can remember.

I can't be sure that the same happened to others but in my experience, whenever I have GDEx delivering my stuff, 9 out of 10 they'd f|u|c|k up or delay up to 3 weeks and I would be calling their hotline and even their branch office but no one would pick up. I once called their numbers every few minutes from 11AM to 4PM, about 3-5 retries each time, to no avail.

During my previous delivery by GDEx, I managed to get the contact of some guy probably from their HQ after lodging a complaint to element14 when a GDEx delivery guy came over to my place, and already being at my doorstep, only to tap lightly for multiple times on my thick wooden fireproof door like a baby innocently thinking that would attract any attention at all.

In your case, I cannot say for sure that it was GDEx who screwed up your laptop because it could be Illegear's fault, but personally if GDEx is the only delivery option, I wouldn't have bought anything that costly from Illegear.

I understand that every brands has lemon unit, but I think in my case it is not acceptable.

Yes I did put the order during CNY and before GST. But due to the GPU shortage matter they have to extend the delivery date for almost a month. I do not believe such an obvious defect like screen bleeding would not be easily detected under any quality control process. And I never rush them. I'm more than happy to wait a little longer if they would told me they need more time on testing or sort.

And for the warranty coverage, I can accept the fact if something gone wrong I have to send back for service. But manufacture defect is definitely not in the list. This is juz out from the box bro.

I guess you got a lemon unit ? So far, me and Arvinaaa didn't encounter any of these before. I think maybe we bought it without any promo / during "peak period" like before gst. I think they can't test the unit thoroughly one by one as the demand is too high for them. I feel sorry to you on receiving a laptop which is not what you expected.

Just contact them, they will fix it for you ASAP. I'm also from Melaka, I even carry in my laptop to their showroom at Damansara to have a screen upgrade. They did it in < 2 hours.

Actually we did inform you all before purchase that every brand has lemon unit. And also you need to consider the warranty service type and area coverage (if you choose onsite/pick up). ILLEGEAR is good in term of price spec ratio, but don't exclude the warranty service coverage area to be like other big brand as they are not as big as those brand like Dell.

Hope your problem will be solved soon. FYI, Prince J just replied that Z5 with gtx970m so far is the coolest among all ILLEGEAR laptop. 71 degree C after 1 hours of furmark test.

P/S: To others who is yet to purchase, DO NOT RUSH IT. Z5 is good, but it support up to 16gb ram only. There are only 1 HDD + 2 mSata SSD slot. Display is AHVA.
Edit: Corrected ram support error
Good to know then. So no more BSOD. haha

Dear fr3eze,

Please shoot a picture with colorful background and single color (not black) background to us for identifying if it's a defect.

And FYI, IPS display has more backlit bleeding than TN display. You can google about this.

As for the dead pixel issue, please note a single dead pixel is extremely normal for LCD display.

A grade screen has 1 to 2 dead/lit pixels, A+ grade screen has 0 to 1 dead/lit pixel. ILLEGEAR only uses A+ grade screen.

my gf bought a Z5 on cny promo, so far so good

got free SSD and bunch of stuffs I forgot

Tomb Raider ~30fps ultimate quality

So..hows the price quotation to change motherboard from 860m to 970m???   i think ill stick to my gtx860m bro

Is it gtx860m?
sometimes it really depends on luck... there's always a chance you might get a defected unit, just like me getting a y410p.. after 3 months my motherboard burn.. then hinge crack.. and now hdd problem.. im still waiting confirmation from lenovo to fix the problems..

Is it gtx860m?
sometimes it really depends on luck... there's always a chance you might get a defected unit, just like me getting a y410p.. after 3 months my motherboard burn.. then hinge crack.. and now hdd problem.. im still waiting confirmation from lenovo to fix the problems..

My y400 spoil after around 2 years of use, can't power on at all and other problems also start appears. 

Sent to their SC for repair, now already one week and still waiting news from them.

Normally how long for ur repair each time  ?

Here you go.

Just a simple shot of the beast

It would be prettier if you got the IPS. 

is the new Z5 ips same as the ips available for extra charge on the old 860M Z5?

Here you go.