hi,

any poslaju office open on Sunday?

thanks.

I would like to know what is the cheapest way to send stuff (parcel) overseas?
For example: Countries like US, UK, India, Australia, Japan or HK?

Thanks in advance.

The cheapest of course is to use the normal parcel or registered parcel through post office, if the price is the only criteria.

If it is EMS usually you can by plugging in the Tracking number into Poslaju's website

OK. What about with a safe tracking code to overseas? I understand Pos Ekspres tracking code covers only within Malaysia, however off Malaysia we can't know whether the parcel is sent or not.
Among these shipping company UPS, DHL, Fedex and etc. Which are the most affordable ones?
Thanks

Anyone knows how much to add for the tracking number ..for sending parcel overseas via air?

and how long does it take to reach.?

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Added on December 3, 2012, 6:22 pmhi guys does the volumetric weight calculation apply for poslaju only ? what if im sending a parcel oversea using air mail + registred tracking ? pls advise

This post has been edited by royalz: Dec 3 2012, 06:22 PM

Hi,

I have posted hand creams to a customer through PosLaju a few days ago. The hand tubes were placed in a hard box and even wrapped with bubblewraps but by the time the customer has received it, the tubes were dented everywhere and totally unpresentable.

Does PosLaju provide any compensation damage for it as my customer wants to return the product and it is definitely not up for selling anymore in that state?

Can anyone help?

TQ

Yes, the poslaju provided compensation. I think is RM300 (need verification). You can refer to note behind of your consignment note. However, the claim is not so easy (as usual, for government-linked company.....). You need to make claim in poslaju center.

I already expect some trouble involved but don't have much of a choice since my customer wants a refund.

Thank you very much for the fast reply! Really appreciate it!

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Added on December 13, 2012, 12:24 pmOops.. Sorry one more questions, when they provide compensation, do they pay it to me or the customer?

Should I pay the money to her first or wait until all this is settle?

Thanks again

This post has been edited by giggly02: Dec 13 2012, 12:24 PM

poslaju will pay to you, the shipper. I don't know how fast but it is not optimistic. sorry to tell you this. whether to pay to your customer first or wait, it depend on your own decision and customer service strategy. this i cannot answer.

Don't have high hopes but need to make the report nevertheless.

Thanks a lot again!

guys...wana ask something:

i plan to ship a few boxes (weight ranging from smallest 2kg to largest being 10kg) over to sabah n sarawak.

which method would be much recommended? if i use pos daftar by land/sea how long will it take for the item to arrive?

Which service is the fastest sending postcard to Australia before 25th christmas ?
Do you think it can reach in time ?
Price for postcard < 50g ?
Thanks

I think you cant you PosDaftar when your item is more than 2kg. You have to use parcel delivery instead but if you opt for parcel by land/sea delivery, it takes about 2-4 weeks for delivery. if you need it to be delivered urgently, better use parcel by air but it will be quite costly

any1 know where do item from china parcel come in malaysia?

does anyone know what is the procedure to ship item overseas without using the EMS service (poslaju) but still using pos malaysia, something equivalent to priority mail with tracking number... and what's the approximate expected time to reach there (e.g: ship to US) plz help..

test

Hi if I want to ship magazines over to USA, what is the best shipping option to use?

For 500g
By post office Air Parcel RM35 3 weeks
By poslaju RM125 3 to 5 days
By DHL RM276 2 days

Is the post office air parcel safe? Can I get insurance/claim it later if it goes missing? Others seem a little too high for sending magazine