Unfortunately, that happens. Possible scenarios:

1) Delivered to someone at your place, but forgot to tell you
2) Haven't delivered yet, but postman dowan to kena scolding from supervisor, so today put as delivered, but actually tmrw only deliver
3) Wrong address on the envelope
4) Postman made a mistake and delivered to wrong house
5) Envelope got stolen (but since yours is the smallest one that should fit all mailboxes, shouldn't be this case la for you)

There will be no chance that you can get the compensation.
1) you cannot prove you didn't get the envelope
2) Pos Ekspres's guarentee doesn't cover loss, only delayed sending
3) Need the sender to do the claim, and need to go back to the post office (possibly pos laju center now) to do paperwork
4) If you can get a refund, it will not be cash but in form of replacement envelope

hello. wan ask how do i pack my mobo? nid to put it in another box or not? the mobo still got original box. i want sent it to rma. need to secure the packaging so it would be safe during the shipping. and 1 more thing, how do i pack for proc without box? is it safe if i put only in padded-envelope? thx in advance.

Packing it into the original box is fine. Just pack it so that it'll be hard to break la. Box, packing peanuts, bubble wrap, anti-static plastic etc.

Is it safe to post reptiles using Pos Laju?
I'm from Sarawak and wants to buy snake from West Malaysia.

U must be out of your mind. 

I believe I'm not.
Numerous people have done this safely.

Is it safe to post reptiles using Pos Laju?
I'm from Sarawak and wants to buy snake from West Malaysia.

I believe I'm not.
Numerous people have done this safely.

It is ILLEGAL to send living creatures through Pos Laju. Please use specialized shipping methods.

Please explain more about specialized shipping methods.

Contact shipping companies.

Hi, i want to ask how should i post this product to my buyer?



the weight is less than 1kg and the box is not that big, should i get a box to post?

sorry, im kinda new in posting stuff

Have you heard of Prepaid Box from Pos Laju? Let say Im from KL, but I went fishing to Kuching..

Can i just buy these boxes and used it at Kuching province to post item back to KL?

I want to bring back all my fish that i done in kuching....
http://www.pos.com.my/pos/services/fast_ma...ce/prepaid.aspx

IMO bubblewrapping it would be enough padding, since it's already in a what appears to be sturdy packaging. After that just wrap with plain paper then can d for pos laju/registered post

I think you need to buy the box from the Pos Laju center one. Also, according to the T&C, you have to seal the box in front of the Pos Laju staff. With your example, I believe that you can't post fish lo.