Guess they never updated their advertisements then. The big TV outside the card centre still proudly showed the 60 minutes thing :/

Threshold amount for SMS alert is only changed for MBB MC Ikhwan. SMS received.

However, it is not changed for the MBB2 AMEX/Visa.

Called CS to make another change request.

i did saw in card center..but not on the TV..is a A4 paper paste on the counter...

different cs number for ikhwan and m2cards right?

Different CS number for Platinum but I just called the general number 1300886688.

but conventional and islamic banks always maintain as separate entity. so you need to do for each of them.

for my case, both islamic & conventional is platinum so just need one call to set all cards to RM1 sms notification

went to maybankard centre in 1U to apply for M2C on Monday (5/1) and arrived at 11.30am. I was the first customer. submitted 3 months payslips & bank statement and was told the cards will be ready in 2 hours time. Went back again to the card centre at 1.30pm and the cards were not ready. waited another 15 minutes to get the cards.

Happy to get the 2 cards but abit upset with the CL given. Lower than what i expected. I think Maybank is stingy in this. I have other bank combined limit > 4 times higher than M2C. Anyway, will appeal for the limit increase again.

today went to MBB branch to open M2U account for credit card only and to link both my visa and amex. arrived MBB at 1.15pm and got the Q no. The lady told me i may need to wait 2 hours for my turn. what a crowded mbb branch.

went home and came back to mbb at 3.40pm and waited till 4.45pm for my turn. I insisted to get my M2U open today.
Then my turn came finally. The lady officer helped me to create M2U account and towards the end of the account opening i could sense some difficulties doing all my request. Finally she stood up and walked to her colleague for help and her colleague also shook his head too... In my heart i was thinking my god....waited so long and now it gives me problem. The lady officer looked for higher authority and i could see that he told her how to put some command into the AS400 (computer system) to get my problem solved. Still that didn't help.
Finally she told me, "Sir, m2u account dah buka, tapi tak boleh link Amex account sebab system takda data amex kau". I was shocked and asked her:"takda data, tapi card amex ni yang diisue oleh maybank, takkan takda data dlm system?" She replied:" yalah, tak tau kenape"..

Later i asked her what can i do now. She advised me to call service centre and check with them first why my amex is not in the system. What to do?!....Haha. System says cannot means cannot... I have to go home then...

Immediately after reaching home, i called the call service centre and checked for the problem. The CS girl picked up my call and advised me that my 2 cards details are in her system. "There is no problem!!" She said. Then I asked her why the MBB branch could not retrieve my amex info. She reply that it should be able to see my amex data. She later advised me to go back to the MBB branch for the amex thing again and if still cannot, then should ask the officer to call the service centre on the spot. So i said ok and plan to go back tomorow morning.

After 2 minutes, i got a call with "private number" and it was the same CS from card service center. She told me that she try to use mbb branch system to retrieve my amex data and she couldn't do that. Something had gone wrong. And she advised me not to go back to the branch tomorrow as she need to escalate this issue to other party and get it solved before i should go back to mbb branch to link my amex to m2u account.

Haiz...what a trouble!!
Anyway, this is the first time i tried maybank service and it was actually not bad to my standard. I have tried worse service level from other bank. the branch officer took effort to look for solution before telling me sorry, and the CS actually took initiative to retrieve my data from branch system at her own initiative.

But i don't understand why there are separate systems in same bank where info/database are not linked and somewhere had gone wrong where my amex data is not updated to branch system.

anyone knows where to pay cukai tanah (selangor) using visa/mc. i'm cancelling my ocbc card this month, so stopping myself from paying any bills with it...

forgot to add, mb2u no option for cc

This post has been edited by janson_kaniaz: Jan 7 2015, 08:40 PM

Is the CL 2.5x or 3x of your monthly salary? If yes, then Maybank follows BNM regulations.

hi all, may I know how many days the cards take to deliver upon approval?

Hi all,

I'm seeking some clarification here.
If extending the car loan period (refinance), does it affected the CC application? It's all linked into CCRIS am I right?
My question is could it be one of the main reasons they rejected any CC applications? TQ

CCRIS will definitely has an entry for your extended car loan. As long as you make prompt repayment, it won't make a scar to your CCRIS record. The record only tracks for on-time or missed repayment I believe.

It is 2x my monthly basic salary. (exclude allowances)
CL of 3x will be good for me.

hi guys. anyone here got charged with late payment interest before? there are few times i paid my statement balance 1 day after due date and the day itself. Any idea to check how much they charged me? There's no line item stating interest charged or whatsoever.

has any of u received letter from maybank to submit latest salary slips for them to update on their system?

Hi guys, I am interested to get this 2 cards and thought of going to 1U card center to apply. Fortunately I go through a few pages in this thread and found out it is no longer "get your card in 60 minutes", hahaha...

anyway, I saw there is a promo at iMoney.com, stating that "Sign up and get RM 100 cash back". I am wondering is this promo available if I apply directly with the bank? Or need to apply through iMoney then only will get this cash back? Anyone has the answer?

Thank you so much.

links: https://www.imoney.my/credit-card/maybank/2-cards

That promo is from Maybank itself.

just ignore lor...