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Credit Cards Maybankard 2 Gold & Platinum Cards V11, Pls read post 1-3 & use Search Topic 1st

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victorywp
post Jan 8 2015, 11:03 AM

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QUOTE(boysrule @ Jan 8 2015, 09:54 AM)
hi guys. anyone here got charged with late payment interest before? there are few times i paid my statement balance 1 day after due date and the day itself. Any idea to check how much they charged me? There's no line item stating interest charged or whatsoever.
*
mbb will not charge you for 1 day late. if yes, just call to waive it no problem.
maskedchan
post Jan 8 2015, 11:04 AM

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QUOTE(boysrule @ Jan 8 2015, 09:54 AM)
hi guys. anyone here got charged with late payment interest before? there are few times i paid my statement balance 1 day after due date and the day itself. Any idea to check how much they charged me? There's no line item stating interest charged or whatsoever.
*
if you pay on the statement date itself via M2U, there would not be any interest charge..
if you pay 1 day after the due date, you should be able to see the interest charge in M2U or next statement..

since it just one day late payment, you could call CS to waive the charge smile.gif

QUOTE(toonny @ Jan 8 2015, 10:54 AM)
Hi guys, I am interested to get this 2 cards and thought of going to 1U card center to apply. Fortunately I go through a few pages in this thread and found out it is no longer "get your card in 60 minutes", hahaha...

anyway, I saw there is a promo at iMoney.com, stating that "Sign up and get RM 100 cash back". I am wondering is this promo available if I apply directly with the bank? Or need to apply through iMoney then only will get this cash back? Anyone has the answer?

Thank you so much.

links: https://www.imoney.my/credit-card/maybank/2-cards
*
yes, it no longer 60mins but still can get within 120mins if no technical problem at the card center..
the RM100 cash back is from bank, not iMoney..

read below for more information regarding the RM100 cashback

http://www.maybank2u.com.my/WebBank/LoveM2C220914_tnc.pdf
sms2u
post Jan 8 2015, 11:05 AM

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QUOTE(notimp @ Jan 7 2015, 07:48 PM)
today went to MBB branch to open M2U account for credit card only and to link both my visa and amex. arrived MBB at 1.15pm and got the Q no. The lady told me i may need to wait 2 hours for my turn. what a crowded mbb branch.

went home and came back to mbb at 3.40pm and waited till 4.45pm for my turn. I insisted to get my M2U open today.
Then my turn came finally. The lady officer helped me to create M2U account and towards the end of the account opening i could sense some difficulties doing all my request. Finally she stood up and walked to her colleague for help and her colleague also shook his head too... In my heart i was thinking my god....waited so long and now it gives me problem. The lady officer looked for higher authority and i could see that he told her how to put some command into the AS400 (computer system) to get my problem solved. Still that didn't help.
Finally she told me, "Sir, m2u account dah buka, tapi tak boleh link Amex account sebab system takda data amex kau". I was shocked and asked her:"takda data, tapi card amex ni yang diisue oleh maybank, takkan takda data dlm system?" She replied:" yalah, tak tau kenape"..

Later i asked her what can i do now. She advised me to call service centre and check with them first why my amex is not in the system. What to do?!....Haha. System says cannot means cannot... I have to go home then...

Immediately after reaching home, i called the call service centre and checked for the problem. The CS girl picked up my call and advised me that my 2 cards details are in her system. "There is no problem!!" She said. Then I asked her why the MBB branch could not retrieve my amex info. She reply that it should be able to see my amex data. She later advised me to go back to the MBB branch for the amex thing again and if still cannot, then should ask the officer to call the service centre on the spot. So i said ok and plan to go back tomorow morning.

After 2 minutes, i got a call with "private number" and it was the same CS from card service center. She told me that she try to use mbb branch system to retrieve my amex data and she couldn't do that. Something had gone wrong. And she advised me not to go back to the branch tomorrow as she need to escalate this issue to other party and get it solved before i should go back to mbb branch to link my amex to m2u account.

Haiz...what a trouble!!
Anyway, this is the first time i tried maybank service and it was actually not bad to my standard. I have tried worse service level from other bank. the branch officer took effort to look for solution before telling me sorry, and the CS actually took initiative to retrieve my data from branch system at her own initiative.

But i don't understand why there are separate systems in same bank where info/database are not linked and somewhere had gone wrong where my amex data is not updated to branch system.
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Most of the bank have different system to maintain CASA and card. They need to interface the system and it could be something wrong in your record which cause the CASA system cannot link to Card system. They need to report to the vendor to check


periwater
post Jan 8 2015, 11:30 AM

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QUOTE(notimp @ Jan 7 2015, 07:48 PM)
today went to MBB branch to open M2U account for credit card only and to link both my visa and amex. arrived MBB at 1.15pm and got the Q no. The lady told me i may need to wait 2 hours for my turn. what a crowded mbb branch.

went home and came back to mbb at 3.40pm and waited till 4.45pm for my turn. I insisted to get my M2U open today.
Then my turn came finally. The lady officer helped me to create M2U account and towards the end of the account opening i could sense some difficulties doing all my request. Finally she stood up and walked to her colleague for help and her colleague also shook his head too... In my heart i was thinking my god....waited so long and now it gives me problem. The lady officer looked for higher authority and i could see that he told her how to put some command into the AS400 (computer system) to get my problem solved. Still that didn't help.
Finally she told me, "Sir, m2u account dah buka, tapi tak boleh link Amex account sebab system takda data amex kau". I was shocked and asked her:"takda data, tapi card amex ni yang diisue oleh maybank, takkan takda data dlm system?" She replied:" yalah, tak tau kenape"..

Later i asked her what can i do now. She advised me to call service centre and check with them first why my amex is not in the system. What to do?!....Haha. System says cannot means cannot... I have to go home then...

Immediately after reaching home, i called the call service centre and checked for the problem. The CS girl picked up my call and advised me that my 2 cards details are in her system. "There is no problem!!" She said. Then I asked her why the MBB branch could not retrieve my amex info. She reply that it should be able to see my amex data. She later advised me to go back to the MBB branch for the amex thing again and if still cannot, then should ask the officer to call the service centre on the spot. So i said ok and plan to go back tomorow morning.

After 2 minutes, i got a call with "private number" and it was the same CS from card service center. She told me that she try to use mbb branch system to retrieve my amex data and she couldn't do that. Something had gone wrong. And she advised me not to go back to the branch tomorrow as she need to escalate this issue to other party and get it solved before i should go back to mbb branch to link my amex to m2u account.

Haiz...what a trouble!!
Anyway, this is the first time i tried maybank service and it was actually not bad to my standard. I have tried worse service level from other bank. the branch officer took effort to look for solution before telling me sorry, and the CS actually took initiative to retrieve my data from branch system at her own initiative.

But i don't understand why there are separate systems in same bank where info/database are not linked and somewhere had gone wrong where my amex data is not updated to branch system.
*
I had similar problem, turned out that my NRIC in Amex system is wrong, that's why unable to link to MBB database. I went MBB Kota Damansara, sorted out the issue within 15 mins.
Coconut
post Jan 8 2015, 11:45 AM

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Submitted request for CL increase, got increase about 10k, better than the few k increase that i got when i request 2 years ago.

sj0217
post Jan 8 2015, 01:42 PM

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QUOTE(janson_kaniaz @ Jan 8 2015, 10:16 AM)
has any of u received letter from maybank to submit latest salary slips for them to update on their system?
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Yup, received few months ago and I have submitted relevant documents for their update system
victorywp
post Jan 8 2015, 01:52 PM

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QUOTE(sj0217 @ Jan 8 2015, 01:42 PM)
Yup, received few months ago and I have submitted relevant documents for their update system
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is there any difference after your submission? for example, cl increased or something?
sj0217
post Jan 8 2015, 02:04 PM

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QUOTE(victorywp @ Jan 8 2015, 01:52 PM)
is there any difference after your submission? for example, cl increased or something?
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Don't know yet, reason why I submit is because of CL increase

will be apply soon, see whether got effect or not as I have rejected 3 times last year sad.gif
fruitie
post Jan 8 2015, 02:13 PM

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QUOTE(notimp @ Jan 8 2015, 09:06 AM)
It is 2x my monthly basic salary. (exclude allowances)
CL of 3x will be good for me.
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I think they evaluated based on your allowances as well. smile.gif
toonny
post Jan 8 2015, 03:27 PM

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QUOTE(poweredbydiscuz @ Jan 8 2015, 10:58 AM)
That promo is from Maybank itself.
QUOTE(maskedchan @ Jan 8 2015, 11:04 AM)

yes, it no longer 60mins but still can get within 120mins if no technical problem at the card center..
the RM100 cash back is from bank, not iMoney..
Thanks Bro poweredbydiscuz and maskedchan

By the way, do you guys know what is the last call time for 1U Maybank card centre? Plan to go and apply after work.
chinth
post Jan 8 2015, 03:40 PM

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Anywhere / anyway to pay Indah Water billing using AMEX ?
MGM
post Jan 8 2015, 03:44 PM

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QUOTE(chinth @ Jan 8 2015, 03:40 PM)
Anywhere / anyway to pay Indah Water billing using AMEX ?
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In JB can pay at their branches.
maskedchan
post Jan 8 2015, 04:00 PM

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QUOTE(toonny @ Jan 8 2015, 03:27 PM)
Thanks Bro poweredbydiscuz and maskedchan

By the way, do you guys know what is the last call time for 1U Maybank card centre? Plan to go and apply after work.
*
If not mistaken, open until 9pm.
If you not apply during office hours, you only can get your card next day.
chtan11
post Jan 8 2015, 04:29 PM

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Hi all sifus,

Anyone knows which bank offers zero interest installment plans not limited to the banks' PARTICIPATING MERCHANTS to their customers ?

In other words, you can still apply for zero interest installment plan for your purchase in ANY retail shops .

Thanks ! notworthy.gif
fireballs
post Jan 8 2015, 04:57 PM

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anyone already received statement with the service tax?
is it RM50 or RM50+6% tax = rm53?
SUSDavid83
post Jan 8 2015, 04:59 PM

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QUOTE(fireballs @ Jan 8 2015, 04:57 PM)
anyone already received statement with the service tax?
is it RM50 or RM50+6% tax = rm53?
*
Shouldn't be RM50+6% tax since GST commences only on April 1st, 2015.
tednet
post Jan 8 2015, 05:34 PM

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QUOTE(David83 @ Jan 8 2015, 04:59 PM)
Shouldn't be RM50+6% tax since GST commences only on April 1st, 2015.
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and i thought they will remove the rm50 government tax once GST start?
Prodigenous Zee
post Jan 8 2015, 05:34 PM

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QUOTE(chtan11 @ Jan 8 2015, 04:29 PM)
Hi all sifus,

Anyone knows which bank offers zero interest installment plans not limited to the banks' PARTICIPATING MERCHANTS to their customers ?

In other words, you can still apply for zero interest installment plan for your purchase in ANY retail shops .

Thanks !  notworthy.gif
*
Better make a new thread instead of asking here.
Prodigenous Zee
post Jan 8 2015, 05:35 PM

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QUOTE(notimp @ Jan 8 2015, 09:06 AM)
It is 2x my monthly basic salary. (exclude allowances)
CL of 3x will be good for me.
*
Same case here. 2x monthly salary.
chongaik82
post Jan 8 2015, 05:36 PM

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RM50 is Credit Card Service Tax (Yearly)
If what have mention by fireballs is true. Then become double TAX flex.gif

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