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 MSI Gaming Notebook Thread V3

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Eluuna
post Apr 26 2019, 05:52 PM

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QUOTE(SweetSorrow @ Apr 24 2019, 06:37 PM)
I finally took it to SC. Received a call today. MSI does not provide accidental spill warranty. They said cost repair is maybe 3k on a 6k laptop. I known other brands like dell/hp has accidental protection maybe even Acer. But Highpoint who does MSI and Acer SC told me no warranty. I am screwed.
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Ouch...well yea, a lot brand out there (not only laptop) does not cover warranty for customer inflicted damage.
DuitNow
post Apr 27 2019, 12:14 AM

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QUOTE(SweetSorrow @ Mar 29 2019, 03:29 PM)
I have a question. I have a glass of plain water. My kid brother accidentally push it and spill onto my 6 month old laptop when he was reaching for phone charger. It now won't start after it shutdown. Am I screwed? Will warranty cover this? To be honest there wasn't that much of water. 8 tried drying it for 3 days already no different.
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QUOTE(SweetSorrow @ Apr 24 2019, 06:37 PM)
I finally took it to SC. Received a call today. MSI does not provide accidental spill warranty. They said cost repair is maybe 3k on a 6k laptop. I known other brands like dell/hp has accidental protection maybe even Acer. But Highpoint who does MSI and Acer SC told me no warranty. I am screwed.
*
Is it the mainboard? blink.gif How much warranty given if repair?
SweetSorrow P
post Apr 29 2019, 12:23 PM

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MSI/Highpoint is greedy. They wanted rm4800 for repair of rm5600 laptop. Which now current price is rm5200 without any online discounts. I confirm its only the mobo dead. I will in future look at dell and others who include accidental damage protection.
LeeroyJenkinss
post Apr 29 2019, 05:28 PM

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QUOTE(SweetSorrow @ Apr 29 2019, 12:23 PM)
MSI/Highpoint is greedy. They wanted rm4800 for repair of rm5600 laptop. Which now current price is rm5200 without any online discounts. I confirm its only the mobo dead. I will in future look at dell and others who include accidental damage protection.
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Sound reasonable if you broke your motherboard, usually laptop motherboard are together with the GPU, once the motherboard is fried and you need to change everything which around the original price. well i can be quite sure other brand also will costing as nearly as that or much higher depending on what part of your laptop need to fix.
Rebeccachong
post May 3 2019, 04:25 PM

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QUOTE(Eluuna @ Apr 26 2019, 05:52 PM)
Ouch...well yea, a lot brand out there (not only laptop) does not cover warranty for customer inflicted damage.
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Agreed with you.
wheywei88 P
post May 8 2019, 02:12 PM

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A gadget brand that can cover warranty for user inflicted damage is nearly impossible!
DuitNow
post May 8 2019, 06:57 PM

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QUOTE(wheywei88 @ May 8 2019, 02:12 PM)
A gadget brand that can cover warranty for user inflicted damage is nearly impossible!
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Checkout dell and lenovo warranty option.
LeeroyJenkinss
post May 9 2019, 03:33 PM

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QUOTE(DuitNow @ May 8 2019, 06:57 PM)
Checkout dell and lenovo warranty option.
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Be sure to check the T&C, though they say it's cover in warranty but are very subjective cases.
naimhairix51
post May 12 2019, 03:24 AM

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Is it possible for msi to replace my keyboard?since the colour is fade off due to gaming, lol and i would like to re apply thermal paste. The cpu temp is like over 80 to 90 C when gaming while idling is 60-65 C

This post has been edited by naimhairix51: May 12 2019, 03:24 AM
RocketShooter
post May 14 2019, 11:41 AM

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QUOTE(naimhairix51 @ May 12 2019, 03:24 AM)
Is it possible for msi to replace my keyboard?since the colour is fade off due to gaming, lol and i would like to re apply thermal paste. The cpu temp is like over 80 to 90 C when gaming while idling is 60-65 C
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For the temperature it is perfectly normal lol
HiAwak
post May 14 2019, 02:30 PM

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QUOTE(naimhairix51 @ May 12 2019, 03:24 AM)
Is it possible for msi to replace my keyboard?since the colour is fade off due to gaming, lol and i would like to re apply thermal paste. The cpu temp is like over 80 to 90 C when gaming while idling is 60-65 C
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The temperature its normal when you gaming, it's almost similar no matter what kind of brand you using
wheywei88 P
post May 21 2019, 05:36 PM

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can anyone what is the special for GE75?
wheywei88 P
post May 21 2019, 05:44 PM

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QUOTE(wheywei88 @ May 21 2019, 05:36 PM)
can anyone what is the special for GE75?
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sorry,can anyone comment what is the special of GE75
ZM Fong
post May 21 2019, 06:12 PM

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QUOTE(wheywei88 @ May 21 2019, 05:44 PM)
sorry,can anyone comment what is the special of GE75
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What do you mean by 'special'? Compare to which models?
Rebeccachong
post May 24 2019, 12:06 PM

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QUOTE(SweetSorrow @ Apr 29 2019, 12:23 PM)
MSI/Highpoint is greedy. They wanted rm4800 for repair of rm5600 laptop. Which now current price is rm5200 without any online discounts. I confirm its only the mobo dead. I will in future look at dell and others who include accidental damage protection.
*
That is the downside of using a laptop, you need take care of the laptop more where you always tend to take in and out
DuitNow
post May 24 2019, 02:29 PM

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QUOTE(SweetSorrow @ Apr 29 2019, 12:23 PM)
MSI/Highpoint is greedy. They wanted rm4800 for repair of rm5600 laptop. Which now current price is rm5200 without any online discounts. I confirm its only the mobo dead. I will in future look at dell and others who include accidental damage protection.
*
Buy new laptop then, no point repairing since the price can buy new laptop already.
TYK
post May 26 2019, 12:44 AM

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Any GE75 owners here? Any issue with this particular laptop? Hinge, heat, etc...

Thinking to get the latest GE75 with 1TB SSD and RTX2060 but don't have much confidence...
ZM Fong
post May 26 2019, 11:50 AM

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QUOTE(TYK @ May 26 2019, 12:44 AM)
Any GE75 owners here? Any issue with this particular laptop? Hinge, heat, etc...

Thinking to get the latest GE75 with 1TB SSD and RTX2060 but don't have much confidence...
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Hinge issue - long time MSI issue, depends on your luck also
Heat- Can only cool 45W heat from CPU
Other than that, it's a good model overall
TyroneS
post May 27 2019, 10:24 AM

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Hello to all senpai/sifu notworthy.gif
may i know which place have official cert to upgrade my gs65 ram + extra ssd?
what the price around for 8/16gb ram & 1tb ssd.
currently with SN720 500 gb ssd & single channel 16gb ram,
any recommendation for cheap and value ssd?
could tell me the price if anyone did it before also.

not for gaming purpose, mostly adobe & vegas pro job.

anyhow, my 6 sense also tell me not to upgrade...
wait another 3~4years straight upgrade.
but i will want to know the price for upgrade maybe 1day gatal go upgrade.
LeeroyJenkinss
post May 28 2019, 03:39 PM

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QUOTE(TyroneS @ May 27 2019, 10:24 AM)
Hello to all senpai/sifu  notworthy.gif
may i know which place have official cert to upgrade my gs65 ram + extra ssd?
what the price around for 8/16gb ram & 1tb ssd.
currently with SN720 500 gb ssd & single channel 16gb ram,
any recommendation for cheap and value ssd?
could tell me the price if anyone did it before also.

not for gaming purpose, mostly adobe & vegas pro job.

anyhow, my 6 sense also tell me not to upgrade...
wait another 3~4years straight upgrade.
but i will want to know the price for upgrade maybe 1day gatal go upgrade.
*
yo, wish to know is your GS65 still have warranty? if your warranty still valid, you need directly go to their shop or service center to have them upgrade / get the parts for you where they can help you test out the parts for compatibility. Price wise might be around RM900 (cheapest) with your criteria.



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